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Manager Management

Location:
Vancouver, BC, V6E 1J1, Canada
Posted:
June 24, 2017

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Resume:

Tara Brady

Address: ***-**** ****** **, *********, BC V6E1J1

Phone: +1-778-***-**** Email: ac0zyl@r.postjobfree.com

KEY SKILLS:

Leadership Skills

Developed key skills through ten years experience in the hospitality industry. Successfully managed a team of up to 30 team members in a high volume business environment.

Organisational Skills

Key organisational and time management skills were developed whilst working in a growing events division of Ashville Media Group.

Communication Skills

Excellent written and verbal communication skills. Possesses the ability to communicate clearly and effectively both internally and externally.

EDUCATION:

Postgraduate Diploma in Event Management with PR (accredited by the PRII)

09/14 – 01/15 Fitzwilliam Institute, Blackrock, Co. Dublin Distinction

Course details/subjects:

A comprehensive course covering Event Management Techniques and their application in business. Specific areas include: Event Management Planning, Marketing, Event Budget Planning, Event Legal/Risk Management, Event Sponsorship, Exhibition Management, Event Evaluation and Reporting and Advertising. Specific areas of PR training include: PR Campaigns; Planning, Tools & Techniques; Online PR & Social Media; Marketing; Sponsorship and Community Relations.

Management Development Programme

09/13 – 03/14 Hilton Worldwide, Hilton Dublin, Dublin 2 Distinction

Course details/subjects:

Hilton Worldwide internal Leadership programme incorporating time management techniques, leadership skills, organisational tools, problem solving, decision making, change management, communication skills and financial management.

BB Hotel and Catering Management

09/09 – 05/12 Galway-Mayo Institute of Technology Distinction

Course details/subjects:

Modules studies include Food Studies, Rooms Division Studies, Management Studies (Management, Marketing), Business Policy Project and Tourism.

CAREER SUMMARY:

09/16 – 06/17 General Manager, Boqueria, Dublin 13

06/15 – 09/16 Assistant Restaurant Manager, Boqueria Howth, Dublin 7

Senior manager for the opening of two restaurants in Dublin.

Ensuring the smooth running of the Front of House in busy Dublin restaurants.

Human Resource Management for all team members, including hiring staff, training to company standards and preparing payroll documentation for the financial team.

Ensuring financial targets are met each month.

Responsible for all client relationships, and managing all complaints in an effective manner to resolve and prevent re-occurrence.

Manage social media accounts including Facebook, Twitter and Instagram for the restaurant.

01/15 – 10/16 Event Manager, Ashville Media Group, Blackhall Green, Dublin 7

Management and maintenance of various databases & websites for individual events.

Preparation, distribution and follow up of marketing e-zines and press releases.

Management of design, creation, proofing, print and distribution of any marketing literature.

Coordinate with designers to update advertisement and editorial etc in any relevant publications associated with events.

Assistance with event production, including liaison with any suppliers for catering, venue, photography, AV, print, decoration etc.

Working with all members of the event team to ensure smooth running of the event(s), including, networking, facilitating sponsors, delegates, clients etc.

The Events Division run 11 awards ceremonies per year, including the Accenture Digital Media Awards and the Sky Bar of the Year Awards. I personally have managed the IPB LAMA Community and Council Awards, Keelings Farm Fresh Gold Medal Awards and the AIB Private Banking Irish Law Awards.

12/13 – 06/15 Assistant Food and Beverage Manager, Hilton Dublin, Dublin 2

02/13 – 12/13 Food and Beverage Supervisor, Hilton Dublin, Dublin 2

Managing In Room Dining, Restaurant, Bars and Conference and Events.

Being proficient with all Hilton Brand Standards, policies and departmental procedures.

Reacting to complaints effectively and positively whilst ensuring necessary action is taken to prevent reoccurrence. Managing the activities of all Food and Beverage areas, maintaining productivity, food and service quality to optimise sales and profits. Responsible for all recruitment within the department. Managing the department’s payroll system.

Perform Duty Management shifts ensuring the safety of all hotel patrons, guests and employees at all times.

Ensuring all departmental financial targets are met for each quarter.

02/12 – 02/13 Restaurant Manager, Aherlow House Hotel and Lodges, Co. Tipperary

Direct Manager to all staff in both restaurant and banqueting departments.

Communicating the required operating standards to all staff members and ensuring they understand and implement such standards at all times.

Liaising with the management team to ensure that all weekly gross profit, net profit and sales targets are achieved.

ACHIEVEMENTS:

Hold a full, clean driving licence

Certified in basic HACCP training, and completed certified courses in Manual Handling and Fire Safety

Certified in FETAC Level 5 Occupational First Aid

REFERENCES:

Matthew Fuller

Owner, Boqueria Howth, Dublin

ac0zyl@r.postjobfree.com

+353-**-***-****

Michelle Morrisroe

Senior Event Manager, Ashville Media Group, Dublin

ac0zyl@r.postjobfree.com

+353-**-***-****



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