Education:

Louisiana State University, Baton Rouge, LA – GPA: 4.0

Masters Program, Human Resource Education and Workforce Development

Currently enrolled online; Graduation anticipation date: August of 2017

Georgia College & State University, Milledgeville, GA – GPA: 3.36

Bachelor of Business Administration, Marketing

Accomplishments: Received the Dr. M. Robert and Linda Lowe Scholarship, Dean’s List

Gainesville State College, Oakwood, GA

Accomplishments: Received Scholarship from Gainesville State College, Dean’s and President’s List

Professional Experience:

Arthur J. Gallagher & Co. March 2016 – Present

Client Service Associate Senior

Maintain Public Sector Accounts

Creates documents, certificates, proposals, etc. using various systems

Process and check client request for endorsements and renewals, data entry into various systems, and send billing for invoicing

Support production team members

Shop markets to find the best pricing and coverage of insurance for my clients

Accomplishment: Member of social committee and asked to be a part of an Achieve Talent Development Program

Tuten Title & Escrow, LLC, Lafayette, LA August 2015 – March 2016

Client Liaison Specialist (January 2016 – March 2016)

Quotes clients pricing for closings and assign new orders to closing teams

Liaison between the closers and lenders and real estate agents

Proactively resolve issues/questions if able

Maintain master spreadsheets and calendar

Compile weekly/monthly/annual reports to present in weekly meetings

Pre-Closer /Closer (August 2015-January 2016)

Prepare settlement statements and closing documents needed to close and fund a real estate transaction

Open and maintain files to insure completion for closing

Main point of contact for all parties involved

OS National, LLC. (Affiliated with O’Kelley & Sorohan, LLC), Duluth, GA March 2014 – August 2015

Senior Escrow Closer (Oct 2014 – August 2015)

Prepare settlement statements and escrow for commercial transactions in 30+ States

Provide title quotes and recording fees to our clients

Working closely with around 15 team members to meet monthly goals

Deed Review and Post Closing (March 2014 – Oct 2014)

Review legal descriptions for bulk transactions and updating the client’s log

Preparing deeds, mortgages and assignments for recording and issuing title policies

Calculating recording fees for 10+ states and issuing checks to various county recording offices

Meeting client deadlines from client and firm in a time manner

O’Kelley & Sorohan, LLC., Duluth, GA July 2011- July 2012

Feb 2013 – March 2014

Closer/Legal Assistant (Aug 2013- March 2014)

Prepares settlement statements and closing packages

Review title commitments and ensure all title defects have been addressed and removed

Prepare escrow disbursements and balance file ledger

Pre-Closer/Legal Assistant (Feb 2013 – Aug 2013)

Handle contracts between builders and closing manager's assigned agents

Open, maintain, and review files to make sure every task is completed to schedule closing

Prepare title binders and preliminary HUDs to send to Lenders

Communicating with team members, closing attorneys, lenders, and third party contacts

REO Precloser/Closing Coordinator (July 2011 – July 2012)

Gather necessary information from third party sources to insure closing of real estate transactions

Worked on a portfolio that constantly consisted of 100+ properties

Coordinates Closing transactions in real estate

Liaison between our clients, Landsafe and Boston National, and the agents, buyers, brokers, and attorneys

Manage team of 4 individuals

Check files to make sure every task is completed to schedule closing

Reviews closing documents for accuracy and need for additional documents.

Accomplishments: Promoted multiply times and Assisted in closing 150 - 200 properties within a month time span as a closing coordinator

Regions Bank, Athens, GA July 2012- Feb 2013

Branch Service Leader

Manage and lead teller staff

Serves as liaison between branch and Regional Operations Manager

Distribute information on procedural, security and operational changes/updates to branch staff

Perform teller duties and oversee all related teller and operational tasks

Accomplishments: Received perfect scores for customer service and met monthly personal and team sales goals

Meadows Surgical Arts, Commerce, GA Sept 2010- July 2011

Administrative and Marketing Assistant (Sept 2010 - July 2011)

Create promotional tools using Adobe Photoshop, InDesign, and Illustrator using MAC OS

Writing marketing materials for e-mail marketing and magazines

Assist in planning and managing events

Assist with the design and content for company's new website

Providing personal support and administrative duties

Accounts payable and balancing company checkbook

Accomplishments: Promoted within 3 months to Marketing Assistant, Accounts Payable and Design and Self-taught on preparing promotional products using Photoshop and InDesign

Organizations:

Greater Baton Rouge Society for Human Resource Management (2016), Wounded Warrior Project, Make a Wish Foundation (GSCU), Boys and Girls Club of Milledgeville (GCSU), Meals on Wheels (GCSU)

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