OBJECTIVE: Seeking a position with an professionally driven company where my educational and work experience will create continued growth for the company and myself.
EXPERIENCE:
08/2016 – 11/2016
08/2000 – 06/2016
DETROIT PUBLIC LIBRARY (DPL) SECURITY
Security Guard
Responsibilities: Working in a team environment to secure the Detroit Public Library’s Main campus. Maintain a safe and secure environment for both employees and customers. Being observant for signs of any threat, crime, disorder, or disturbances and respond in an approximate manner. Creation of reports with high-detail description. Regular and random patrols of library facility, alarm monitoring of entrance (employee and customer), shipping and receiving areas and other library locations and dispatching mobile library police accordingly.
PYRATECH SECURITY
Road Patrol Supervisor
Responsibilities: Mobile supervisor for all Eastside Detroit Public Library Security Staff employed by Pyratech. Supervised security for Woodbridge Senior Village, State Fair Apartments and Detroit Mental Health Facility. Managed timely completion of all reports and documentations which included incident, disciplinary, and complex issue reports); Completed weekly payroll; Daily on-site patrol to ensure client policies and procedures were maintained by security staff.
STATE OF MICHIGAN – DEPARTMENT OF CORRECTION Probation Agent
Responsibilities: Investigating and supervising adult felons on probation, parole, tether, or Correctional Residential Programs in accordance with Michigan Department of Corrections policies, procedures and standards. On-site visits to offenders/felons/parolees home, residential housing unit or other correction facilities (City, County or State). Maintained detailed files and records related to caseload management. Knowledge of MS Office software applications.
Word Processing Assistant/E7
Responsibilities: Perform various assignments that require the use of the computer, files, retrieving records, compiling data for reports, receive/refer visitors and directing telephone calls to appropriate source. Typing forms, records, reports, meeting minutes and transcribing information. Knowledge of operating standard office equipment,
Detroit, MI
Detroit, MI
Macomb & Detroit, MI
06/1999 – 08/2000
WWJ NEWS RADIO 950 AM
Sales Assistant
Responsibilities: Prepared/Customized all Proposals for Account Executives. Type set all Radio-copies for daily radio reading. Scheduled meetings and confirmation for Account Executives/Clients, and prepared travel arrangements.
Southfield, MI
08/1985 – 06/1999
BLUE CROSS & BLUE SHIELD OF MICHIGAN
Senior Facility Utilization Review Clerk; Department Secretary; Tech. Support Typist
Responsibilities: Prepared cases for audits. Analyzed patient history and claim information. Maintained logs to monitor unit workflow, maintain department files, processed medical records and billing payments. Maintained confidentiality in handling matters relative to all departments. Performed clerical duties, interpret materials from handwritten copy or dictation. Performed stenographic duties for supervisors/staff or the Referral Center and the Second Opinion Programs.
Detroit, MI
EDUCATION:
08/2008 – 12/2011
08/2006 – 04/2008
08/2004 – 05/2006
08/1983 – 06/1984
09/1979 – 06/1983
Madonna University
Major: Criminal Justice / GPA – 3.4
Degree Received: Master of Science in Business Administration –
Leadership Studies in Criminal Justice
• Certificate of Addiction Studies
• Graduate Certificate of Criminal Justice
Madonna University
Major: Criminal Justice / GPA – 3.5
Degree Received: Bachelor of Science
Wayne County Community College District
Major: Criminal Justice / GPA – 3.6
Degree Received: AAS-Criminal Justice / Phi Theta Kappa
Cambridge Business School
Major: Medical Transcriptionist / GPA – 3.9
Certificate Received
Edwin Denby Preparatory High School – Detroit, Michigan
Course of Studies: College Prep-Business / GPA – 3.9
Diploma Received
Livonia, MI
Livonia, MI
Detroit, MI
Detroit, MI
Detroit, MI
REFERENCES:
Professional references available upon request.