OBJECTIVE: To use my skills in the best way possible to achieve the goals of the

organization.

SUMMARY OF QUALIFICATIONS:

Excellent interpersonal and communication skills, both verbal and written

Skilled with working effectively under pressure

Adept with managing multiple responsibilities simultaneously

WORK EXPERIENCE:

September 2016 – April 2017 Call Center Attendant, Saint Leo University, St. Leo, FL,

Successfully assisted with fundraising and maintaining strong relationships with Alumni and Parents.

Efficiently processed a large volume of calls a day.

Provided exceptional customer service and great communication.

June 2015 – August 2016 Front Desk Receptionist and Kids Club Attendant, LA Fitness,

Ocoee, FL, June 2015 – August 2016

Professionally checked in members and assisted with enrolling new members.

Displayed great customer service when taking phone calls, answering questions, handling any correspondence.

Superbly kept the reception area clean and well-organized.

Supervised children in the Kids Club while ensuring their safety and overall well-being.

September 2014 – June 2015 Sales Associate, Shoeland, Orlando, FL

Expertly assisted customers with trying on items and led customers to selections.

Proficiently ensured that merchandise was kept in a neat and orderly fashion.

Professionally approached browsing customers to begin conversations in hopes to determine buying preferences.

Escorted customers to products, made sure all questions were answered and no additional help was needed.

June 2012 – August 2014 Hair Stylist Assistant, Lisa J’s Hair Salon, Kadena Air Base,

Okinawa, Japan

Provided excellent customer service by answering phones in a professional manner.

Superbly ensured styling utensils were cleaned and properly sanitized

Assisted Hair Stylists with clients while also being responsible for prepping clients

EDUCATION:

Saint Leo University, Bachelors in Psychology, Anticipated Graduation May 2018

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