LEONARD GORDON
917-***-**** ac0zh8@r.postjobfree.com **4-05 108th Avenue Queens, NY 11433
EDUCATION
NYU Tandon School of Engineering, Brooklyn, New York May 2017 Master of Science in Organizational Behavior, Systems, and Analytics
GPA: 3.4
Related Coursework: Staffing Systems in Organizations, Web-based HR Management, Labor Relations
University at Albany, SUNY, Albany, NY May 2014 Bachelors of Arts Degree in Sociology and Business Administration
GPA: 3.3
Related Coursework: Social Research Methods, Sociology of Work, Business Management
EXPERIENCE
Human Resources Coordinator, Waldorf Astoria, New York, NY September 2016 - March 2017
•Coordinated new hire paperwork, new hire orientation meetings, and background screenings for all prospective employees
•Organized employee benefit eligibility, enrollments, promotions, terminations, and payment processes for over 1,000 employees
•Provided timely assistance to team members regarding benefit and human resource questions and issues
•Planned special events such as the annual Holiday Party Celebration and other office or company gatherings
•Assisted with providing compliance in all areas of Human Resources
Marketing Research Coordinator, Amplify Education, Inc, Brooklyn, NY February 2016 - August 2016
•Used detailed planning and problem solving skills to coordinate timely completion/delivery of bids and, diagnose, troubleshoot, and resolve issues
•Coordinated the delivery process for Bids and Proposals via UPS, courier and/or hand-deliver bids (occasional travel required)
•Managed the creation of template documents for digital K-12 educational products as well as entry and minor editing of boilerplate language and the integration of this boilerplate into draft documents (includes review, formatting and proofing)
•Monitored and tracked relevant bid opportunities – includes review of e-mail subscription service, searching government sites and calling district/state entities
Guest Services Assistant, Gansevoort Hotel, New York, NY September 2014 - September 2015
•Monitored up to 100 guests a week and ensured that equipment and first aid was available
•Communicated hotel policies, procedures, and hazards with patience and enthusiasm to employees and patrons
•Provided strong customer service to diverse groups of domestic and international guests
Employee Benefits Coordinator, Swissport USA, Inc., Jamaica, NY November 2014 - January 2015
•Managed and administered open enrollment process for hundreds of employees
•Communicated the company's benefits package to employees and analyzed employee issues related to plan coverage, status changes, claims and general plan inquiries
•Responded to 401(k) inquiries from employees relating to enrollments and general procedures from providers such as Aflac, Aetna, and Blue Cross/ Blue Shield
•Processed and administered STD/LTD claims, life insurance claims, 401k beneficiary claims, as directed