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Customer Service Quality Control

Location:
Oklahoma City, OK
Posted:
June 23, 2017

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Resume:

JOHN M. HOUSE

Oklahoma City, OK *****

Cell: 405-***-****

ac0zdq@r.postjobfree.com:ac0zdq@r.postjobfree.com

mailto:ac0zdq@r.postjobfree.com

Professional Summary

Reliable and adaptable Customer Service / General Labor worker with with in-depth training and more than 20 years of progressive experience in administrative, technical, custodial, and general labor experience.

Skills

●Microsoft Office (Word, Excel, Outlook). Microsoft Windows 7

●HP Scan Jet Software and Character Recognition Software

●Various computer diagnostic and utility programs.

●Industrial Floor Cleaners (various models). Industrial Power Wash Cleaners

●Commercial Cleaning Solvents

●Electric Pallet Jack

●Industrial Laundry Facilities

Core Qualifications

●Excellent Customer Service Skills

●Wide experience in a variety of types of physical labor

●High ability to follow written and oral instructions

●Strong basic mathematical skills

●Excellent grasp of safety guidelines for a variety of job contexts

●Good oral and written communication abilities

Education

●High School Graduate – Muskogee High School – Muskogee, Oklahoma.

●Associate Degree, Business & Computer Science – Connors State College – Warner, Oklahoma.

●Various Continuing Education courses in Office and Business Applications.

Experience

11-2015 to 06-2016 - Alpha Industrial Products, Oklahoma City, OK - General Labor

& Drum Prosseser

● Stacked, Loaded, Cleaned, and Processed 55 gallon steel and plastic drums.

05-2015 to 10- 2016 - Software Developments, LLC, Oklahoma City, OK – CSR & Hardware Tech

●Repaired personal computer equipment and servers.

●Installed hardware updates including new graphic cards and hard drives.

●Cloned and Imaged new hard drives.

●Assisted sales staff with orders for new equipment and updates.

●Interacted with clients on new equipment instructions and features.

●Installed anti-virus software and removed viruses from infected computers.

●Participating in Continuing Education training for programming and business.

12-2014 to 05-2015 - Vaughn Foods, Moore, OK - Packer

●Labeled packages and products. Met packing requirements and prepared items for shipment.

●Inspected product quality before packaging. Excelled at Quality Control standards.

●Notified management or supervisors of equipment problems and malfunctions.

●Checked lot numbers and expiration dates.

●Maintained a straight product flow along production line.

●Operated assembly line equipment, electric pallet jack, and various equipment.

●Maintained a clean work area, tools, and equipment.

●Adhered to all safety procedures in handling product and equipment.

08-2006 to 06-2014 - ODOC, Hodgen, OK – Laundry Worker

●Operated industrial dryers.

●Tended industrial washing and drying machines.

●Dried garnets, blankets. Loaded articles into machines.

●Cleaned machine filters, removed lint and debris from equipment.

●Notified supervisor of malfunctioning equipment.

●Determined need for rewash, discard.

●Quality Control of temperature and settings.

01-1999 to 05-2001 - BIOS The Provider, Sapulpa, OK – Home Health Provider

●Maintain health of patients – assisted with patient hygiene and patient health routines.

●Transported patients on various “outings” for shopping and entertainment.

●Gave oral medication as needed and documented.

●Notified supervisors of any dangers in home or changes in patient condition.

06-1991 to 05-2001 - A+ Janitorial Services, Broken Arrow, OK – Custodian

●Worked on-site at Whirlpool Factory in Tulsa, OK.

●Worked with minimal supervision.

●Operated industrial “ride-on” floor scrubber through out the plant Maintained scrubber.



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