Jeanne L. Munson

**-** **** **.

Astoria, NY ****5

718-***-****

ac0za1@r.postjobfree.com

EXPERIENCE: Medical Secretary for Dr. Mazen Kamen

February 2017-Present

Answer phones. Make appointments on electronic scheduler

File confidential patient information per HIPAA regulations

Obtain preauthorizations

Obtain medical records from previous healthcare providers. Fax new results to hospitals and arrange diagnostic testing

Medical Secretary for Lloyd Staffing

April 2013-February 2016

Answered phones for breast cancer surgery, infertility, and urology departments for private practices and Lenox Hill Hospital

Obtained important records from various doctors, radiology labs, and hospitals

Assisted patients and doctors with complicated forms and chart organization

Prepared charts

Filed confidential patient information per HIPAA regulations

Obtained test prior authorizations from insurance companies

Interviewed inpatients for insurance information; input data into computer

Knowledgeable of electronic medical records-EPIC/Rumba Medical Secretary for Drs. Park and Carmichael

January 2005-June 2012

Made patient appointments

Prepared charts

Responsible for billing, both Medicare and commercial insurances

Resolved huge, complex insurance reimbursement denials for both the patients and doctors

Arranged diagnostic tests for patients and interfaced with diagnostic labs

Helped facilitate pre-authorizations with insurance companies

Renewed prescriptions

Ordered vaccines

Filed confidential patient information per HIPAA regulations

Handled payments, copays, and bank deposits

Proficient in Lytec demographic and billing program SKILLS: Word, Excel, Outlook, EPIC, Rumba, Lytec, MacPractice, Athena, Sycle.net, Scanning, Internet savvy, Conversational Spanish

EDUCATION: Iowa State University, Bachelor of Science

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