Flossie V. Smith

**** ******* ****, *** **

Bensalem, PA 19020

267-***-****

ac0z9y@r.postjobfree.com

Experience

**/****-*******

Kmart

Softlines Merchandiser/Cashier

Bensalem, PA

Customer Service

Merchandise Stocker

Cashier

07/2014-Present

PPC Lubricants

General Office Clerk

Warminster, PA

Knowledge of purchasing procedures for processing orders

Data entry of daily fuel receipts

Reconciliation invoices and orders

Monthly preparation of mileage and fuel cost reports

Customer Service

Problem resolution of verbal and written requests

Annual product inventory

10/2006 – 06/20012

Florida Department of Health

Government Operations Consultant II

Tallahassee, FL

Pre-screen candidates of Woman, Infants and Children Program (WIC) for eligibility of benefits

Revision of policy/procedure manual and explanation of WIC Program Operations

Interpretation of state and federal WIC guidelines for internal and statewide employees

Staff Training

Complaint Resolution

Assist with the development of computerized tools to assist with program eligibility.

09/2000-10/2006

Florida Department of Health

Human Services Program Specialist

Tallahassee, FL

Processed purchase orders using purchasing rules and regulations

Developed projected quarterly spending plans and reports

Price negotiation for WIC Program informational materials

Proofreader

Customer Service

Education

01/2015-Present

Penn Foster Career School Online

Scranton, PA

Pharmacy Technician Certification Program

Courses:

Profession of Pharmacy

Regulations for Drug Development

Pharmacy Operations

Drug Information Sources

Prescriptions

Medical Terminology

Pharmaceutical Calculations

Pharmaceutical Dispensing

Pharmacotherapeutics

Anatomy and Physiology

08/1981-05/1987

Florida Agricultural and Mechanical University

Tallahassee, FL

Degree: Bachelors of Science in Pharmacy

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