Skills

Summary

Work History

TIARA ELLIS

**** ******* *****, ************, ** 32209 • Cell: 904-***-**** • ac0yyv@r.postjobfree.com Hard Working

Goal Oriented

Attention To Detail

Problem Solving

Clear Communication Skills (Verbal and

Written)

Persuasive

Willing To Learn

Team Player

Responsible customer service representative with impeccable verbal and written communication skills. Organized and driven with the innate ability to stay on task. Accustomed to deadline-oriented, target driven and high pressure environments where every minute counts to identify issues, resolve problems, and ensure that high standards of quality and excellent customer service are delivered and maintained. Claims Examiner, 08/2016 to 02/2017

(Corporate Brokers) Prudential Life Insurance – Jacksonville, FL Consult policy files to verify information reported in a claim Check applications for completeness and accuracy

Prepare reports to be submitted to company data processing department Contact claimants by making outbound calls to, doctors, medical specialists, or employers to get additional information

Account Specialist, 11/2015 to 06/2016

Trex Company, Inc – Jacksonville, FL

Provide knowledgeable response to telephone inquires in a courteous and professional manner. Complete work assignment accurately and efficiently. Maintain up to date knowledge of federal regulations and policies due to financial aid. Arrange payment plans for default student loans to avoid forced collections such as wage garnishments and treasury tax offset.

Cashier, 10/2014 to 06/2015

Education

Salary

References

Cvs Pharmacy – Jacksonville, FL

Greet customers entering establishments.

Establish or identify prices of goods, services or admission, and Tabulate bills using calculators, cash registers, or optical price scanners.

Assist customers by providing information and resolving their complaints. Answer customers' questions, and provide information on procedures or policies. Inventory Associate, 08/2014 to 10/2014

WIS International – Jacksonville, FL

Greeted customers and provided excellent customer service. Answered customers questions, and assisted in locating items. Operated handheld machines to complete daily tasks. Maintained production speed throughout shift.

Cashier, 04/2010 to 07/2012

Krystal Company – Jacksonville, FL

Maintained high standards of customer service during high volume, fast paced operations. Greeted customers and provided excellent customer service. Operated the drive-through window and sales register quickly and efficiently. Handled currency and credit transactions quickly and accurately. GED: 2013

Florida State College At Jacksonville - Jacksonville, FL

$25,000-$30,000

Prudential Life Insurance

Travis Reynolds/Supervisor

904-***-****

T-rex Corporation

Earnest Boatwright

743-***-****

Cvs Pharmacy

Sileatha Pierre/Store Manager

904-***-****