Anwi Paul

Mengola Street, Tikobo *-W/R, Ghana

Cell : 00233 (0-542******/504183984

Email :ac0yqq@r.postjobfree.com

Personal statement

Excellent interpersonal relations and attitude, clear analytical mind highly motivated by standard and professional ethics, strong and communication skills highly motivated to drive change, ability to work for long hours with little or no supervision, time management and readiness to learn and pay attention to detail.

Key Skills

80 words per minute typing

Proficiency in all areas of Microsoft Office, including Access, Excel, Word and PowerPoint

Excellent communication skills, both written and verbal

Telephone Skills

Listening

Professionalism

Customer Focus, Organization

Informing Others

Handles Pressure

Phone Skills

Supply Management

Employment History

Front Office Executive (Receptionist), Karela Hotel and Resort, Beyin, Western Region, Ghana.

(December 2014 – Present)

Achievements and responsibilities:

Presenting a professional and friendly first impression of the firm to all visitors and clients

Managing incoming phone calls and mail

Organising stationery orders and liaising with suppliers to meet business requests

Directs visitors by maintaining employee and department directories; giving instructions.

Maintains security by following procedures; monitoring logbook; issuing visitor badges.

Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.

Maintains safe and clean reception area by complying with procedures, rules, and regulations.

Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

Contributes to team effort by accomplishing related results as needed

Education

Nkroful Agriculture Senior High School (2008-2012)

Subjects with Grades:

English – C6

Mathematics (Core) – B3

Social Studies-C4

Integrated Science-C6

Business Management-B2

Financial Accounting-C4

Economics-B3

Mathematics (Elect)-C4

Ehoaka D/A Primary & J.H.S School (2000-2008)

8 Subjects, grade 1-6, including Maths and English

Hobbies & Interests

I am involved in the improvement of the goodwill of Karela Hotel and Resort, where I volunteer as a Luggage Porter when not on shift as receptionist. I have been involved with this company for three years and very much enjoys being part of the staff. More recently, I assumed the role of Ag. Front Office Supervisor from April, 2017 to date and relished the chance to take control of performances and react to a high-pressure environment.

References

.

1.Solomon M. Twum

The Front Office Manager

Karela Hotel & Resort

Beyin, W/R-Ghana

002***********

2.Francis Waldeman

The Human Resource Manager

Karela Hotel & Resort

Beyin, W/R-Ghana

002***********

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