Mark Shipp
**** ****** ***** 281-***-****
McKinney, Texas 75070 ac0yfo@r.postjobfree.com
SENIOR SALES AND OPERATIONS EXECUTIVE
Experienced with Start-Up, Turnaround, and Rapid Growth Companies
Accomplished sales and turnaround expert with diverse, successful background generating new business through innovative approaches with in-depth experience building, training, and leading cross-functional strategic business teams to strongly impact bottom lines. Strong and decisive leadership style drives team effectiveness, success, and deliverables that consistently exceed expectations. Results include strengthened resistance to competitive efforts, increased revenue growth, and market share expansion. Exceptional presentation and negotiation skills decrease closing table consolations, maintain predetermined margins, and further strengthen relationships by providing win-win solutions.
Areas of Expertise
Business Development
Sales Team Development
P&L Responsibility
Capital Budgeting and Forecasting
Mentoring /Development
Sales Strategy
Distribution Channel Development
Customer Presentations
Retail Management
Market Share Growth
Staffing (Temp, TtH, DH)
Leverage of Cross Functional Teams
Product Line Management
Team Building
Key Skills Assessment
Business Development and Sales – Sold several consulting contracts valued at more than $1M/year by winning significant federal government consulting contract with major, Texas-based organization.
Turnaround Expertise – Rescued failing sales-related database project, which was two months overdue and 200% over budget, and delivered it within 8 weeks at greatly reduced cost.
Professional Experience
CAVENDER’S, Dallas, Texas 8/2009 – Present
Senior Assistant Manager
Direct development and performance of 6-8 sales associates at Dallas locations of family-owned retail chain providing top line western apparel, boots, and accessories at 72 locations across 8 states. Provide outstanding leadership, team building and mentoring of subordinates increasing team success. Promote sales of custom and upper end, high quality boots. As custom boot designer, design and craft boot patterns, logos, initials, and stitch design, as well as inlay/overlay, utilizing various exotic hides and leather hand tooling. Uncovered client needs to create customer-specific unique designs for handcrafted and handmade boots.
Successfully cultivated niche market of senior-level professionals, celebrities, and professional athletes.
Increased sales of high-end products by more than 22% in 4 months.
Devised creative strategies to expand customer base and support the individual success of each associate.
Assistant Manager
Led sales in design and manufacture of custom high-end boots. Guided clients with consultative sales approach to discover their needs and deliver exceptional one-of-a-kind products. Created targeted marketing plan to reach local executive management as potential custom boot customers.
Increased sales of custom boots from average of 12 per year to more than 10 custom boots per month.
Cultivated relationships with celebrity clientele, which gave store increased credibility.
Won all sales contests implemented by Cavender’s Corporate Management through exceptional service.
Sales Associate
Sold clothing, boots, outerwear, jeans, hats, work wear, and jewelry for number one Western retailer in United States.
Achieved top sales in company in just 4 months after beginning employment.
Won all sales contests implemented by Cavender’s Corporate Management.
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BECCAMAR & ASSOCIATES, Houston, Texas 6/2002 –3/ 2009
Senior Business Development Manager/Equity Partner
Spearheaded business development initiatives for start-up company developing and manufacturing hardware devices to track cars for the sub-prime auto financing industry. Established, financed, and managed 24x7 Call Center servicing sub-prime lenders electing not to self-monitor. Directed sales, manufacturing, and distribution departments in successful efforts to increase profits while reducing costs. Developed and managed customer relationships as well as productive business partnerships. Oversaw sales personnel across different territories covering entire United States.
Launched company from start-up to $1.5 million in sales revenue within first year.
Successfully negotiated mezzanine level funding to jump-start business in initial attempt.
Reduced warehousing requirements, raw materials purchasing, and eliminated manufacturing down-time due to materials shortage, while drastically reducing back order log and increasing cash flow.
Sold equity and departed company at $9 million in yearly sales.
EC OUTLOOK, Houston, Texas 9/1998 – 4/2002
Senior Business Development Manager
Developed strategies to increase business development across multiple vertical industries and geographic territories for dot-com start-up facilitating communications via integration with Legacy Computer Systems (ERP). Conceptualized entry and sales strategy for acquisition of named key accounts. Consistently achieved personal and team sales quotas. Negotiated quarterly sales, marketing, and travel budgets. Managed salespeople in diverse, multiple territories.
Capitalized on involvement with Industry Specific Data Exchanges to fuel sales campaigns.
Generated $7.5 million in new revenue streams through self-created markets.
Re-engineered business development/sales group in collaboration with executive management to improve sales performance.
Orchestrated profitable entry into never-before penetrated key and significant bottom-line impact accounts.
SIG, INC., Houston, Texas 1/1997 –9/ 1998
Sales Director
Increased sales revenues and expanded markets for $30 million/year multi-state project management and development staffing organization with more than 400 staff employees. Created effective entry and sales strategies. Represented company at trade shows and marketing events.
Consistently met or exceeded sales quotas selling staffing services and business solutions.
Recruited 75% of resources required for individual service offerings.
Leveraged resources from seven different service offerings to reduce costs/time.
Achieved #1Profitabiltiy Unit status by winning and defending title in company wide sales contests.
Education & Training
Bachelor of Science, Information Systems Technology, University of Houston, Houston, Texas
Xerox Professional Selling Skills, I and II, Xerox Time and Territory Management, Visionary Selling
Solutions, Xerox Trainer-the-Trainer, Wilson Learning Institutes Managing Interpersonal Relations