NICOLE MAZZANTI

Ruthven, IA•Salt Lake City,Ut • +1-712-***-**** • ac0xoz@r.postjobfree.com

Certified Pharmacy Technician

I'm a very dedicated, hard-working,reliable&accurate professional who delivers courteous service at all times.I'm very interested in pursuing my knowledge,and skills to become a more experienced Pharmacy Technician.Im looking for a Career that I love and enjoy doing.I've taken 7yrs of computer classes.I'm a technically savvy person with outstanding relationship building,training&presentation skills.I feel I could bring good qualities to the company. 2016-08 - 2017-02 Pharmacy Technician in Training

Hughes Pharmacy

Pharmacy Technician, Emmetsburg,Ia,Assiting the Pharmacist,Patient Care&Confidentiality&Customer Service,Filling of prescriptions, preparing of Long Term Care Patients medications,Contact with Providers,Checking in&putting away daily pharmaceutical orders,Ordering of OTC Medication&Supplies,Cashier,Customer Service.Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications. Effectively prioritized tasks and organized workflow to increase efficiency. Stocked and replenished merchandise according to store merchandising layouts. Answered customer telephone calls promptly and in an appropriate manner. Determined customer needs by asking relevant questions and listening actively to the responses.

2009-08 - 2016-08 Cashier

Lakeland E-Z Stoppe

Cashier, Ruthven, Ia Greeted customers entering the store to ascertain what each customer wanted or needed. Earned management trust by serving as key holder, responsibly opening and closing store. Communicated with vendors regarding back order availability, future inventory and special orders. Answered product questions with up-to-date knowledge of sales and store promotions. Scheduled weekly inventory pickups and deliveries with vendors. Assisted customers with food selection, inquiries and order customization requests. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Processed daily invoices and billed renewed invoices to clients. Maintained cleanliness and presentation of stock room and production floor. Recipient of multiple positive reviews acknowledging dedication to excellent customer service. Built long-term customer relationships and advised customers on purchases and promotions. Monitored cash drawers in multiple checkout stations to ensure adequate cash supply. 2002-09 - 2006-01 Supervisor/manager

Pizza Kitchen

Supervisor/Manager,-Sparks, NV Hired and trained multiple staff. Managed payroll for an organization of 10 personnel. Maintained daily bookkeeping report. Pulled internal reports as requested(salaries, bonuses, hours worked). Investigated and resolved customer inquiries and complaints in an empathetic manner. Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests. Entered orders into the computer system quickly and in proper sequence. Carefully interviewed, selected, trained and supervised staff. Correctly calculated inventory and ordered appropriate supplies. Skillfully interacted with external vendors to obtain the best quality in pricing and product. Processed cash and credit payments rapidly and accurately.

Professional

Summary

Work

History

https://www.visualcv.com/nicole-rachel-mazzanti

2000-12 - 2002-08 Pharmacy Cashier

Walmart

Pharmacy Cashier,-Fallon, NV Managed cash and credit card sales daily. Assisted other pharmacy staff with drug inventory, purchasing, and receiving. Regularly stocked shelves, rotated stock and checked for expired medications. Completed new and updated patient profiles, including lists of patient medications. Receptively answered customer questions and helped locate desired items in the pharmacy. Efficiently operated cash register and handled cash, checks, and charge transactions. Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications. Effectively prioritized tasks and organized workflow to increase efficiency. Stocked and replenished merchandise according to store merchandising layouts. Answered customer telephone calls promptly and in an appropriate manner. Determined customer needs by asking relevant questions and listening actively to the responses. 1992-08 - 1995-06 High School

Fallon

G.P.A. 3.5

- 1996-06 G.E.D.

Western Nevada Community College

Obtained G.E.D.

2017-02 - 2019-02 Certification of Pharmacy Technician Northwest Iowa Community College

ExCPT Pharmacy Technician Certification.

1997-08 - 1998-06 Continued Study

Truckee Meadows Community College

General Study Credits. Psychology,Sociology,American Goverment. Customer Service/Patient Care

I have many years of Customer Service Experience. Customer Satisfaction to me is top priority. Confidentiality is something I take extremely serious. Providing excellent Service to patients and customers helping them with all their needs in a prompt and through way is something I pride myself doing!

Computer Experience

Excel,Microsoft Office,Microsoft Word,NRX Programs. Strong written and verbal

communication skills Creative learning strategies,Professional&Mature, Fast prompt service,Problem Solving Strategies.

Strong Customer Relations

Proving prompt and accurate service to patients and customers.Confidentiality is top priority for me.

Education

Skills

Thank You

https://www.visualcv.com/nicole-rachel-mazzanti

Contact this candidate