CRISTIANA CIOBANU

** * ****** ** *******, AB, Canada T2E 7X9

587-***-**** ac0xn8@r.postjobfree.com

OBJECTIVE

Skilled and personable administrative professional seeking an Office Management, Executive Assistant, or Sales & Marketing career.

SKILLS

Strong proficiency in MS Office: Excel, Outlook, Word, PowerPoint

QuickBooks, Dropbox, Zoho

Vendor management, Cost Reduction, Competitor Analysis

Diverse client-facing customer service.

EMPLOYMENT EXPERIENCE

Mar 17 – Present Early Foundations Calgary, AB

Office Manager

Instrumental in the start-up and development of an innovative childcare centre with a 132 children capacity, the largest of its kind in NE Calgary.

Duties included participating in budgetary meetings, arranging interviews of new hires, assisting in set up of Zoho Customer Relationship Management Platform and enrolling children by interviewing with parents.

Met sales target of enrolling approximately 100 children by the use of extensive, multi-channel marketing in social media, roadside ads, billboards, flyers, radio and word of mouth advertising.

Surpassed the breakeven point of the centre in less than 3 months while providing excellent customer service.

Successfully used technology to manage operations by utilizing software such as Excel, Word, Dropbox, Zoho and other platforms needed to manage enrollments, schedules, allocation of staff, budgeting and more under the supervision of a Chartered Professional Accountant – CPA.

Conducted market research for competitor pricing while also comparing prices of vendors to reduce costs, ensuring that revenues were maximized in a sustainable fashion while minimizing start-up costs of operation; reported to the Director on a daily basis for successful completion of major tasks.

Improved operational efficiencies by suggesting areas of improvement to senior management by utilizing best practices, offering input as needed and ensuring the best interests of the organization was a top priority.

June 16 – Present Book keeping and Administration Services Calgary, AB Self-employed

Book keeping duties using MS Excel.

Organization of invoices, receipts, and bills using Adobe and DropBox.

Client references available.

Sep 13 – Dec 14 Jack & Jones Alicante, Spain Manager

Influenced staff in driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers.

Oversaw a 30% advancement of my team staff by leveraging individual staff strengths, and creating developmental plans to prepare all level positions for future growth within the organization.

Responsible for hiring to the needs of the business.

Provided strong leadership, prioritized, planned, and adjusted schedules as necessary to maximize sales; received bonus every time for meeting sales targets.

Planned, coordinated, and executed all merchandise calendar directions, campaigns, and sales promotions in a timely manner.

Jun 08 –Aug 13 Recreativos Colon S.L. Alicante, Spain Casino Manager

Assisted in the preparation, negotiation, implementation, and monitoring of contracts and cooperative agreements that enabled the Casino to meet and exceed its goals and objectives.

Exercised a full range of supervisory duties for all departments and was responsible for the authorization of all newly hired personnel, including the skills assessment and training of casino personnel.

Managed and resolved guest issues and complaints directly.

Reported on and documented observed or known safety hazard, conditions or unsafe practices and procedures.

EDUCATION

Jun 2005 Emanuil Ungureanu Romania

REFERENCES

References available upon request.

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