Dana C. Donahue, ASQ-CQE, CQA

*** ***** ******** *****

New Bern, NC 28562

252-***-****

PROFILE

Self-directed Quality professional with extensive experience gained through diversified, progressively responsible positions in Manufacturing. Skilled in strategic planning, supplier relations, process improvement, team building, training and supervision. Equally effective working alone or in multidisciplinary teams and recognized by all organizational personnel by all organizational levels/clients for personal dedication, critical thinking and ethical standards. Excellent technical, interpersonal, communication, customer relations, problem resolution and leadership abilities.

Areas of Expertise

Excellent expertise in high volume manufacturing.

Experienced in ISO-9000, ISO/TS-16949, ISO-14001, QS-9000 (APQP, MSA, FMEA, GR&R, & PPAP)

Training and experience Lean Manufacturing techniques, including Six Sigma (Green Belt), JIT, SMED, 8-D/5Y, Poke Yoke and Kaizen.

Experienced in all aspect of Quality, including Internal & Supplier Auditing, Quality Systems implementation, Supervision of quality personal and facility support.

Extensive experience in Manufacturing processes; Injection Molding (double shot and insert molding), Metal Forming/Cutting (progressive die, springs, wire forms, multi-slide), Powdered Metals/Sintering.

Extensive experience in assembly processes, High Volume/Low Volume, PCB Assembly/Test, Wire Harness, Motor Assembly, Miniature Ball Bearing.

Expertise in Engineering Change Order (ECO) and Release Plan (RP) management.

Experience

BSH Home Appliances Corp., New Bern, NC (A Robert Bosch Company) 7/2006 – 3/2017

Manufacturer of high end household dish washers

Supplier Quality Engineer

Supplier Quality Engineer for all dishwasher platforms. Responsible for all electronic components, Control Modules, Pumps, Switches, Water Valves, and packaging. (Back-up SQE for all other commodities) As the site ECO/RP Manager, Assigned, Coordinated and Approved all of the Engineering activities involved with releasing products for production, (assemblies and components) for the local (NC) site. Issued approvals to the suppliers as well as other BSH facilities worldwide (typical year = 500 ECO’s)

Selected Accomplishments

Developed and maintained a Supplier Quality monitoring system that allowed Quality & Purchasing personnel to review a rolling 12-month record of the PPM and QZ levels for all 130 Supplies on a monthly basis. Generated a monthly PPM Report that was issued to all “key” and “problematic” suppliers. (~120 Suppliers)

In the duel roll as SQE/RP Manager, developed and maintained systems to approve multiple “new” Suppliers, foreign and domestic, for the largest Product/Platform launch in BSH-USA history. This included developing accurate dimensional inspection procedures, Supplier development, Product Approval (PPAP), and Engineering approvals.

Was assigned as a “Key User” for a worldwide Engineering database release. This involved multiple visits to the BSH Design Center located in Germany. Where, in conjunction with European counterparts, assisted in the development of the requirements needed to support Engineering efforts. As a “Key User” was also responsible for training USA associates in the proper use of the system once launched.

Dana C. Donahue, ASQ-CQE, CQA

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TI Automotive Group, Meriden, CT 2004 - 2006

Manufacturer of Automotive Fuel Delivery Systems

Supplier Quality Engineer

Primary Supplier Quality contact for the Meriden facility. 300+ supplier. Working in conjunction with Worldwide Supplier Quality & Supplier Development groups. Review/Approve all supplier PPAP’s, corrective actions, change requests & inspection documents.

Selected Accomplishments:

Primary responsibility for 120+ mold transfer from Meriden facility to (4) molders located domestically and abroad. Reviewed all transfer documentation prior to submittal to customers. Presented any deviations to Design/Manufacturing Engineering and developed any necessary corrective actions.

United States Surgical, North Haven, CT 2003 – 2004

Manufacturer of Surgical Instruments, Division of Tyco Healthcare

Quality Engineer

Lead Auditor for supplier Quality Systems Assessments; Primary contact for the development and implementation of the USS Ship to Stock program, Quality Engineering responsibility for Endoscopic Instrument product line. Reported to Superintendent of Auto-Suture Supplier Quality.

Selected Accomplishments:

Developed Ship to Stock procedure for “packaging” materials, which resulted in a reduction in inspection support requirements as well as significate improvement in material quality.

Developed “Supplier Report Card” system to communicate current quality status/trends and Ship to Stock results for each supplier

Siemens VDO Automotive, Cheshire, CT 1992 – 2003

Manufacturer of Digital Linear Actuators, Magnetic Sensors, and other automotive control components.

(QS-9000 Registered) Annual sales $200 million

Senior Supplier Quality Engineer

Developed and implemented Supplier Development/Supplier Quality Systems and new product support activities, As Lead Assessor for Supplier Development team, developed program to be in compliance with the requirements of ISO/QS-9000. Performed Quality System, Process Assessments and support activities at supplier facilities worldwide, (USA, Europe, Asia and Mexico) Reporting to Director of Supplier Quality.

The Wiremold Company, West Hartford, CT 1988 – 1992

Revere Corporation of America, Wallingford, CT 1985 – 1988

Education

BS, Marketing/Management – Teikyo Post University, Waterbury, CT

Professional Development/Certifications

Six Sigma – Black Belt Training (New Haven ASQ) 9/02

ASQ-CQE, (Certificate #41942), Exp. Date: 12/17

ASQ-CQA, (Certificate #21368), Exp. Date: 12/17

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