Resume

Name : Hetal Shyam Prajapati

Mobile No : +1-214-***-**** (USA)

E-Mail : ac0x46@r.postjobfree.com

WORK EXPERIENCE SUMMARY –

Total – 17.7 Years’ Experience

9.11 Years of Experience in SAP SD Module.

7.8 Years of Marketing & Sales Experience.

PROFESSIONAL SUMMARY-

Working as Sr. SD Consultant in Infosys Limited since July 2012 till date.

Worked as Sr. SD Consultant in Capgemini Consulting India Pvt. Ltd – Mumbai (India) from August 2008 to July 2012

Worked as SD Consultant in Wipro Infotech – Mumbai (India) from June 2007 to July 2008.

Worked as Manager in Swagat Retail Outlet – Raigad (India) from September 2000 to June 2007.

Worked as Marketing Services Officer in S Kumars Synfabs Ltd – Mumbai (India) from November 1999 to August 2000

AWARDS-

1.)“GALAXY AWARD” – H1 (2008-2009) for Excellence in Delivery in “Ruchi Soya” Project awarded by Wipro Infotech.

PROJECT MANAGEMENT SKILLS-

Worked as Team lead in Adidas Project

Worked as Team lead in PepsiCo NA Project.

Preparing report related to tickets worked in the project.

Preparing report related to team performance for top management.

To manage and monitor the performance of the team members.

To enhance the skills of the team members.

To monitor and coordinate with the client for smooth functioning of Project.

SAP SD SKILLS-

As-Is study of the Business Process of the Client, generate a To-Be Model & Business Blue Print, worked on Complete Implementation cycle from As-Is Process to Post Implementation support.

Worked on Support Projects by handling issues related to business and solving them in time frame.

Creation of Organization Structure - Sales Organization, Distribution Channel, Division, Sales Offices, Sales Group, Set up Sales Areas, Shipping Points. Configuration of Order to Billing process which involves Sales documents, Delivery documents and Billing documents, Configuration of Copy Control – Sales Document to Sales Document, Sales Document to Delivery Document, Delivery Document to Billing Document, Configuration of Item Categories & Schedule Lines, Configuration of Pricing Procedure, Credit Management, Debit Memo & Credit Memo Process, Returns Process, Stock Transport Order, Intercompany Stock Transfer Process, Consignment Process, Free Goods, Make to Order Process, Material Determination, Material Listing & Exclusion, Availability Check, Determination Procedure (Partner, Revenue Account, Output Determination), Preparation of functional specification documents, Worked on MM Process flow – Purchase order, MIGO, MIRO

Worked on AFS (Apparel & Footwear)

SAP PROJECT SUMMARY-

Total Projects - Eight

Seven Support Projects.

One Implementation Project.

SAP EXPERIENCE-

Company : Infosys Ltd.

Designation : SD Team Lead.

Employee ID : 618465

Project 8 : Schlumberger Corporation Limited – Houston Texas (USA)

Duration : January 2017 till date (Five Months)

Site : Onsite – Support Project

Role : Sr. SD Consultant

Description : Schlumberger is the world’s leading oil field services company that supply technology, integrated program management and information solutions to customers working in the oil and gas industry worldwide. Employing approximately 120,000 people representing over 140 nationalities and working in more than 85 countries. Schlumberger provides the industry’s widest range of products and services from exploration through production.

Contribution :

Working on providing SAP Order to Cash (OTC) solutions to meet business requirements.

Working on designing interface to send SAP data to Legacy system.

To perform Unit test, Integration Test and get User acceptance and also prepare test documents.

Working on gathering requirement, design & configuration of SAP SD.

To Prepare functional specification document.

Worked on Account recognition in VKOA to integrate with FI for billing.

Worked on integration with other modules like MM, FICO

Project 7 : Adidas AG – Canton MA (USA)

Duration : July 2014 to December 2016 (Two Years & Six months)

Site : Onsite – Support Project

Role : SD Team Lead

Description : Adidas AG is a German multinational corporation that designs and manufactures sports shoes, clothing and accessories based in Germany. It is the holding companyhttp://en.wikipedia.org/wiki/Holding_company for the Adidas Group, which consists of the Reebok sportswear company, Rockport. Besides sports footwear, Adidas also produces other products such as bags, shirts, watches, eyewear, and other sports- and clothing-related goods. Adidas is the largest sportswear manufacturer in Europe and the second biggest in the world, after Nike.

Contribution :

Worked as Team Lead

Worked on SAP AFS.

To Provide Level 2 Production support to USA & Canada Markets for SAP SD.

Worked on gathering requirement, analysis and design system as per business users.

To perform end to end testing for new solution provided to the user.

To identify gaps in the system & give recommendation to business users for re-engineering the business process.

To prepare functional specification including business impact & ROI as per end user requirements

Worked on SAP SD Configuration & Customization and worked independently as part of team.

Project 6 : PepsiCo International – Pune (India)

Duration : February 2014 to June 2016 (Four Months)

Site : Offshore – Support Project

Role : Sr. SD Consultant

Description : PepsiCo is a world leader in convenient snacks, foods and beverages with revenues of more than $60 billion and over 285,000 employees. PepsiCo is a well-known food and beverages company having presence in more than 200 countries. PepsiCo was formed in 1965 with the merger of the Pepsi-Cola Company and Frito-Lay, Inc. PepsiCo has since expanded from its namesake product Pepsi to a broader range of food and beverage brands, the largest of which include an acquisition of Tropicana in 1998 and a merger with Quaker Oats in 2001

Contribution :

Worked on Support & Enhancement project.

To interact with the client to understand the issues and provide them a proper solution.

Worked on preparation of functional specification documents.

Implement the solution in monthly release after successful testing by clients.

Project 5 : PepsiCo NA- Pune (India)

Duration : July 2012 to Feb 2014 (One Year & Seven Months)

Site : Offshore – Support Project.

Role : SD Team Lead

Description : PepsiCo is a world leader in convenient snacks, foods and beverages with revenues of more than $60 billion and over 285,000 employees. PepsiCo is a well-known food and beverages company having presence in more than 200 countries. PepsiCo was formed in 1965 with the merger of the Pepsi-Cola Company and Frito-Lay, Inc. PepsiCo has since expanded from its namesake product Pepsi to a broader range of food and beverage brands, the largest of which include an acquisition of Tropicana in 1998 and a merger with Quaker Oats in 2001

Contribution :

Worked as Team Lead.

Develop the skill of the team as per the requirement of the business.

Worked on testing in upgradation project.

To Provide Production support to North America & Canada.

To monitor the Jobs on day to day basis.

Worked on preparation of functional specification documents.

Worked on On-call and solve the issues of the client during On-call.

Company : Capgemini Consulting India Pvt. Ltd. - Mumbai

Designation : Sr. SD Consultant.

Employee ID : 17704

Please note for the period August 2011 to February 2012 worked on two projects simultaneously for Project 4 – Nexans (Olex) & Project 3 – Bel Cheese.

Project 4 : Nexans (OLEX Australia Pty Ltd) – Mumbai (India)

Duration : August 2011 to July 2012 (Eleven Months)

Site : Offshore – Support Project

Role : Sr. SD Consultant

Description : Nexans is a global player in the infrastructure, industry, building and Local Area Network (LAN) markets. As a worldwide leader in the cable industry, it offers an extensive range of cables and cabling systems to raise industrial productivity, improve business performance, enhance security, enrich the quality of life, and assure long-term network reliability. With an industrial presence in 40 countries and commercial activities worldwide, Nexans employs 23,700 people and had sales in 2010 of 6 billion Euros.

Contribution :

Interacting with SME (Subject matter expert) from client side.

Travelled to Australia (Melbourne) to interact with the SME (Subject matter expert) & Key Users to understand the issues and suggest the solutions.

To provide Production support for the tickets related to Australia & New Zealand.

Worked in on-call shifts.

Project 3 : BEL Cheese – Mumbai (India)

Duration : February 2010 to February 2012 (Two Years & One month)

Site : Offshore – Support Project

Role : Sr. SD Consultant

Description : Bel specializes in developing and manufacturing quality, brand name cheeses enjoyed around the world and affordable to all. The Group adapts its strategy to develop its brands and build its leadership in accordance with the country and by carefully studying eating habits. The success of Bel brands, of which there are over 30 in the world, is based on their healthy and fun nature as well as being tasty and enjoyable to share with others. The five core brands - The Laughing Cow®, Mini Babybel®, Kiri®, Leerdammer®, Boursin® - are distributed on each of the five continents and coexist with over 20 leading local brands.

Contribution :

To provide support for tickets related to multiple countries like Europe, USA, UK, Middle East etc.

Resolving Tickets like Evolution, Corrective and User Support having Intensity P1, P2, P3 and P4.

Interacting with the Key User and members of client to understand the exact requirement of the ticket.

Worked on Following the Quality process of the client while resolving tickets.

Worked on Preparation of Functional Specification Documents.

Worked in on-call shifts.

Project 2 : TOTAL – Mumbai (India)

Duration : August 2008 to January 2010 (One Year & Six Months)

Site : Offshore – Support Project

Role : Sr. SD Consultant

Description : Total is a leading multinational energy company with 96,950 employees and operations in more than 130 countries. Together with its subsidiaries and affiliates, Total is the fifth largest publicly-traded integrated international oil and gas company in the world. Total engages in all aspects of the petroleum industry, including Upstream operations (oil and gas exploration, development and production, LNG) and Downstream operations (refining, marketing and the trading and shipping of crude oil and petroleum products). Total also produces base chemicals (petrochemicals and fertilizers) and specialty chemicals for the industrial and consumer markets. In addition, Total has interests in the coal mining and power generation sector. It is actively preparing for the future of energy by progressively expanding its energy offerings and developing complementary next generation energy activities (solar, biomass, nuclear).

Contribution :

Provided Production support to France & European Market.

Resolving tickets raised by the client within the time frame of the nature of the ticket like Assistance, Corrective & Evolution.

Interacting with the Key user to understand the requirement of the ticket so that a proper solution can be provided to the business.

Worked on Preparation of Functional Specification Documents.

Company : Wipro Infotech Ltd. – Mumbai (India)

Designation : SD Consultant.

Employee ID : 810184

Project 1 : Ruchi Soya Industries Ltd – Indore (India)

Duration : June 2077 to July 2008 (One Year & One Month)

Site : Onsite – Implementation

Role : SD Consultant

Description : The 20-year old Ruchi Soya Industries Limited is the flagship company of Ruchi Group of Industries. Ruchi Soya Industries Limited has catapulted it among the top five FMCG players in the country, with a turnover of 8625 crores. Besides being a leading manufacturer of high quality edible oils, Vanaspati, bakery fats and soya foods, Ruchi Soya is also the highest exporter of soya meal and lecithin from India. Nutrela (soya chunks, granules, soya flour) is the largest selling soya foods brand in the country today. Ruchi Soya is the undisputed leader in the branded edible oil category as well with brands like Nutrela Soyumm (Soyabean Oil), Ruchi Gold (Palmolein Oil), Sunrich (Sunflower Oil) and Mandap (Mustard Oil). New healthy oil variants like Nutrela Vitamin Sunflower oil and Nutrela Groundnut oil make Nutrela a trusted option in edible oils as well.

Contribution :

As-Is study of the Business process of the client.

To Generate To-Be Model.

Creation of Organization Structure of the Client.

Preparation of BBP (Business Blue Print).

Preparation of Functional Specification documents.

Implementing the solution in Production System

Data Upload – Worked on BDC to upload Master data on Development, Quality, and Pre-production & Production Server.

Post Implementation Support.

MARKETING EXPERIENCE-

September 2000 to June 2007 - (Worked under Job Contractor)

Swagat Retail Outlet – Raigad

Profile : Manager

November 1999 to August 2000

S. Kumars Synfabs Ltd – Mumbai

Profile : Marketing Services officer

EDUCATION-

1999Post-Graduation Diploma in Business Management (Marketing) from Northern Institute for Integrated Learning in Management – New Delhi Scoring CGPA of 4.90 out of 8.0

1996Bachelor of Science (Physics) from Sir Parshurambhau College –Pune- (Pune University) Scoring 55.03 %

1993H.S.C. from Delhi Public School – Vijaipur (M.P.) – (C.B.S.E. Board) Scoring 70.4 %.

1991 S.S.C. from Delhi Public School - Vijaipur (M.P.) – (C.B.S.E.

Board) Scoring 68 %.

PERSONAL DETAILS-

Date of Birth : 27th October 1975.

Sex : Male.

Marital status : Married

Passport no : J9035912

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