CHRISTOPHER T. VON KOSCHEMBAHR

ac0w8r@r.postjobfree.com +1-203-***-**** – Greater New York City Area

SUMMARY

Senior business executive with extensive global experience with specific strengths in IT Transformation, Process Optimization, Business Development, Strategic Planning, Human Capital Management, CRM, and Education. Significant expertise in expanding channels and partnerships. Multi-culturally aware and adaptive. Highly successful at identifying and optimizing operational efficiencies. Motivator-collaborator across organizations: C-suite, development teams, field personnel, and end-users, with focus on the all-important organizational adoption and change management required for projects’ success.

CAREER OVERVIEW

- Agile approach to projects to achieve strategic long-term goals in very short time frames

- Obsessed with optimization and efficiencies to drive significant cost savings and strategic revenue growth

- Keen eye for UI/UX and CX

- Change agent with exceptional attention to detail

- Expertise in both distributed and high-end servers IT environments

- Seven years leading Education Offerings and eLearning services across Europe

- Five years’ extensive leadership and business development experience across Latin America

- Led strategic technology plan, applications, and systems for entire School System in Asia

- Published in Chief Learning Officer, Mobile Enterprise, and Sales and Marketing Management EXPERIENCE

SAMPOERNA SCHOOLS SYSTEM, JAKARTA, INDONESIA 2016 – March 2017 Chief Technology Officer/Chief Information Officer

- Hired by and working directly for billionaire philanthropist (CEO) to develop his strategic plan for learning innovation for STEAM/STEM curricula across his 5 schools with over 2100 students

- Responsible for all IT Operations, Academic and Backoffice Systems (CRM/ERP), and Learning Innovation.

- Established long-term Learning Technology strategy and Advisory Council. First in country to pilot Virtual Reality.

- Engineered and led the implementation of Salesforce, Oracle, and Schoology that positions schools for significant increase in Enrollments and insight across the Sales Funnel IBM CORPORATION, NEW YORK, NY 2012 - 2016

CIO Advisor - Senior IT Management Consultant and Practice Executive, Americas ($425M Revenue Impact)

- Advised 100s of Fortune 500 CIOs on IT Cost Optimization, typically lowering key line items by more than 22%.

- Led 18 senior IT management consultants that drove new or retained IBM revenue of over $425M each year.

- Enhanced WW practice in new offering areas of Cloud, Analytics and Security

- Drove significant Business Development and developed new Intellectual Property, Offerings and Methods that grew Practice over 20% YoY each of four years

- Total customer engagements over 100 annually, with Win Rate of 90% BERLITZ CORPORATION, PRINCETON, NJ 2010 - 2012

CIO & CTO, Strategic Technologies and Development, Americas ($10M, 120 Language Centers)

- Reporting to SVP/COO led transformational business process optimization (BPO) across the Americas, resulting in over 25% lower operational costs and an average 15% increase in productivity by linking disparate business applications, and providing mobile solutions for paper-based processes

- Drove innovative product development including user experience (UI/UX), social networking and mobility

(mobile application development)

- Provided IT shared services for 120 Language Centers

- Enhanced customer experience by implementing a self-service portal, increasing sales conversion 12% and improving operational efficiencies by 40%

- Managed significant Application Software portfolio rationalization (25% reduction)

- Led successful implementation of new HR and Payroll (UltiPro) systems and expanded use of Salesforce.com CHRISTOPHER T. VON KOSCHEMBAHR PAGE TWO

NY CENTER FOR LIVING, NEW YORK, NY 2009 – 2010

CTO / CIO, Web Strategist/Social Media Expert ($4M in Grants - giveback)

- Working for CEO, successfully wrote and won grant funds to create social networking website to bring youths and their families struggling with substance abuse together with others of similar affinities to foster "give back" by those further along in recovery

- Delivered on significant IT consolidation and transformation, including balanced approach to Cloud computing IBM CORPORATION, NEW YORK, NY 1983 - 2009

IT Business Transformation Executive and Process Innovation (>$10M Revenue) 2004-2009

- Working for WW Executive, developed strategic business case and implementation plan to off-shore key learning operations from across dozens of countries in Europe and Asia to Contact Center in Manila, yielding annual cost takeout of $5M

- Executive Consultant/Associate Partner within IBM Global Business Services. $10Musd revenue responsibility leading consulting practice with signings and delivery responsibilities of complex transformation projects including for CEO of Eli Lilly (all 35,000 ww employees) and COO of Wal-Mart (across all 4000+ domestic stores). Resulted in significant top-line and cost efficiency initiatives, organizational alignment and cultural change WW eLearning Solutions Portfolio Manager (double-digit turnaround) 2002 – 2004

- Conceived and developed the IBM Learner Portal, a cloud-based portal to deliver blended learning of IBM’s IT training to customers, still being successfully used today

- Led successful turnaround of failing offering from -200% to positive double-digit GP in one year with creative process improvements, new channels, and international adoption

- Implemented strategic learning solutions for IBM Hardware and Software Sales Enablement initiatives

- Optimized and enhanced IBM’s content portfolio with strategic partnerships with Thomson/NetG and Skillsoft eLearning Offering Management & Services Exec, IBM Europe ($20M Revenue, >$75M savings) 1995 – 2002

- Working for WW General Manager, led all services for IBM Europe e-Learning business; doubled team and grew revenues to $20M

- Orchestrated development and deployment of the IBM Web Lecture Services, the most widely used e-Learning solution in IBM, over 30% of IBM trained by it, used over 2M times, and drove over $75M savings in one year

- Responsible for IBM’s largest, most successful online WW Sales Enablement initiative: 25K sales staff in 45 days.

- Developed and marketed leading-edge (one of the first in the World) Learning Management System

- Managed 15 IBM Technology Learning Centers across Europe creatively distributing multimedia education in a highly challenging environment (low-bandwidth)

- Developed novel approaches to podcasts, which received a patent and Industry award Technical Advisor to IBM Senior VP of IBM PC Company, IBM HQ 1993 – 1995

- Designed showcases for IBM executives and customer CIOs to enable technical evaluation of new technologies and streamlined office procedures used to support IBM’s sales force

- Established reputation for passionate technology excellence, and strong skills in understanding and influencing executive mindset

- Designed and delivered featured solutions for all the IBM PC Company UK product announcements

- Orchestrated cross-business unit technologies in Video Conferencing, Speech, Paperless, and Mobile Office Systems Development, Software Test Leadership and Management Positions 1983 – 1993 Education:

- BSEE, Electrical Engineering and Computer Science, Duke University, Durham, NC Languages:

- English (native), French (rough conversational), German and Spanish (basic) Noteworthy Activities:

- Leadership Board position, Boy Scouts of America

- Volunteer Chef at Meals on Wheels

- Backcountry hiking including summiting Mt Whitney Patents:

- Generating a Web Podcast Interview by Selecting Interview Voices through Text-to-Speech Synthesis, Fall 2012

- Associating Multi-Lingual Audio Recordings with Objects in an Internet Presentation, Fall 2009

- Defining Variables Used in a Multi-Lingual Internet Presentation, Fall 2004 CHRISTOPHER T. VON KOSCHEMBAHR PAGE THREE

Partial List of Clients

AFLAC Columbus, GA

AIG New York, NY

Amdocs Tenafly, NJ

Ameren St Louis, MO

AT&T Dallas, TX

ATPA Alameda, CA

Avis/Budget Parsippany, NJ

BanaMex Mexico City, Mexico

Banco de Occidente Bogota, Colombia

Banesco Caracas, Venezuela

Benecard Harrisburg, PA

Blue Cross Blue Shield of Kansas Kansas City, KS

Bradesco Seguros Rio de Janeiro, Brazil

Brunswick Fond Du Lac, WI

Computer Associates Islandia, NY

Capital One Services McLean, VA

Chubb Insurance Warren, NJ

Cigna Bloomfield, CT

Citibank New York, NY

ComData Nashville, TN

Comerica Detroit, MI

Deere & Co Moline, IL

Delta Airlines Atlanta, GA

Dillards Little Rock, AR

DoJ-FBI Washington, DC

Eli Lilly (Board) Indianapolis, IN

Equifax Atlanta, GA

Erie Insurance Erie, PA

Experian Costa Mesa, CA

Express Scripts/MedCo) Franklin Lakes, NJ

Fannie Mae Washington, DC

FBI Washington, DC

FirstData Omaha, NE

General Motors (GM) Detroit, MI

Grupo Financiero Inbursa Mexico City, MX

Hanes Brand Winston-Salem, NC

HBC (Hudson's Bay Company) Toronto, Canada

HCA (Hospital Corporation America) Nashville, TN

Health Care Services (HCSC) Chicago, IL

Health Plan Services Tampa, FL

Hormel Austin, MN

ISO/Verisk Jersey City, NJ

Itaú Sao Paulo, Brazil

JB Hunt Lowell, AR

Kaiser Oakland, CA

Knoll East Greenville

Liberty Mutual Boston, MA

Marriott International Bethesda, MD

Mars McLean, VA

Martins Belo Horizonte, Brazil

Mayo Rochester, MN

Metlife New York, NY

Morgan Stanley New York, NY

NASCO Atlanta, GA

Nationwide Columbus, OH

NC Administrative Office of the Courts Raleigh, NC Northern Indiana Brass Company Elkhart, IN

NYC - Transit Authority New York, NY

NYPD New York, NY

Ontario - Govt of Ontario, Canada

Papeleria Panamericana Bogota, Colombia

Pentagon Federal Credit Union Washington, DC

Principal Financial Group Des Moines, IA

Ricoh Macon, GA

Rogers Toronto, Canada

Royal Bank of Canada Toronto, Canada

Sanofi-Aventis Bridgewater, NJ

Schwab San Francisco, CA

Servicio Administracion Tributaria (SAT) Mexico City, MX State of Arizona Phoenix, AZ

State of Florida Tallahassee, FL

State of Texas – Health & Human Svcs Austin, TX

State of Utah Salt Lake City, UT

T Rowe Price Owings Mills, MD

Telmex Mexico City, MX

Toronto Stock Exchange Toronto, Canada

Travelers Hartford, CT

Travelport Inc Atlanta, GA

United Healthcare Group (UHG) New York, NY

US Army - Info Tech Agency (ITA) Washington, DC

US Customs and Border Protection Washington, DC

US Marine Corp Washington

Vantiv Cincinnati, OH

Veterans Affairs Washington, DC

VISA Foster City, CA

Walmart Bentonville, AR

YPF Buenos Aires, Argentina

PUBLICATIONS, KEYNOTES AND AWARDS

Keynote: InterConnect and Edge Conferences, Las Vegas, 2015 Keynote: Altibaia, Brazil, 2014

Keynote: IBM Top Gun Event, Sao Paulo, Oct 2014

Interviewed and Published: IBM Eagle Studies Enable Clients to Make Better Decisions About True IT Costs, IBM Systems Magazine, June 2014

Keynote: IBM Top Gun Event, Sao Paulo, July 2013

Keynote: Global Learning Summit 2009, Singapore, February 2008 and 2009 Keynote: Learning in the 21st Century, Ontario, CA, May 2007 Keynote/Award: Tech Learn 2006 for Innovative Podcasting, Self-Service Interview Podcasts (“Best of Show”) Industry Award:Training Magazine “Best of Show” Innovative Podcasting Self-Service Interview Podcasts (2006) Interviewed and Published: CLO Magazine, Feb 2005: Mobile Learning: The Next Evolution of Education Industry Award: Brandon Hall Innovative Technology Award – IBM Learning Space Everyplace (2003) Additional Keynotes, Interviews and Publications – available upon request

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