Maria Witowski
Chula Vista, CA 91910
OBJECTIVE
To work for a leading organization, providing my administrative skills to improve department policies and procedures.
WORK EXPERIENCE
Manager 4/2015-4/2017
Expendeduria – Valladolid (Spain)
Answered phones and greeted customers.
Accepted phone orders and ordered supplies.
Managed product inventory and office supplies.
Sorted and distributed incoming mail.
Performed basic bookkeeping, data entry and filing activities.
Assisted in resolving customer issues and complaints.
Freelance English Teacher–Madrid (Spain) 10/2012-03/2015
Developed learning plans and managed multiple projects.
Educated students in the basics of English grammar and conversational speaking.
Sales Associate 04/2012-09/2012
Macy’s – Chula Vista, CA
Promoted sales and promotions.
Contributed to team success by exceeding team sales goals in our district.
Assisted in resolving customer issues and complaints.
Cashier 09/2008-06/2009
Sears Holdings, Inc. – Chula Vista, CA
Performed cashiering duties.
Maintained knowledge of payments, returns and exchanges policies.
Provided customer service prioritizing customer satisfaction.
Manager 10/2004-09/2008
Subway – Naval Submarine Base, Point Loma, CA
Answered phones.
Interacted with customers while promoting services.
Managed food orders and weekly inventory.
Managed new hires.
Lead and directed team members on effective methods, operations and procedures.
Document Control Administrator 11/1998-09/2004
Pratt & Whitney Composites, Inc. – San Diego, CA
Greeted clients.
Managed incoming and outgoing calls.
Collected specifications and prepared FAA reports for engineering departments.
Processed travelers for employees to manufacture aerospace parts.
Prepared shipping documents and invoicing for each customer.
Performed data entry to process sales and purchase orders.
Managed sales logs and spreadsheets.
SKILLS
Bilingual English-Spanish.
Microsoft Office 2013
Excellent communication skills
Customer service oriented
Accurate and detailed oriented
Works well under pressure
Excellent work ethic and organizational skills.
EDUCATION
Southwestern College – Chula Vista, CA (GPA 4.0)