cynthia l. mcgowan-friedman

**** **** ****** ****: 330-***-****

Ravenna, Ohio 44266 Cell: 330-***-****

ac0vyk@r.postjobfree.com

SUMMARY

A hardworking and reliable accountant with payroll data entry experience. Works closely with Human Resources and Customer Service Relations, as well as multiple levels of an organization, to achieve common goals. A team player, who improves internal processes and implements new systems to enhance efficiency. Continually resolves problems to ensure the lasting success of an organization. A highly dependable administrative assistant, with a solid background in office management, corporate correspondence, records management and schedules.

COMPUTER SKILLS

Microsoft Office Suite 2010, Oracle, Kronos, PeopleSoft, Outlook, PowerPoint

EXPERIENCE

BROOKDALE SENIOR LIVING

Business Office Coordinator 2015

Accounts payables, accounts receivables & purchasing. Collections. Hiring manager and training supervisor. Supervised drug screening, and background checks. Payroll for community staff. Move-ins & move-outs of residents. Marketing. Manager on duty, including dining help. Main phone operator. Administrative Duties as assigned.

WINDSTREAM COMMUNICATIONS, Twinsburg, Ohio

Time and Labor Clerk 2003-2013

Daily processing of time sheets, pay adjustments and related reports. Met payroll deadlines while working as a team player. Implemented three new payroll systems. Constantly stays educated on new labor contracts pertaining to benefits and pay.

Constantly met weekly and biweekly deadlines.

Improved correction process.

Trained all new employees in location on the payroll system.

Recognized as the point person with all payroll issues for all 800+ employees.

Continuously received many coworker compliments.

Administrative Secretary 2000-2003

Provided support to center director, managers and staff. Implemented E-procurement system. Made use of travel Website. Was Perfect Attendance Committee Secretary and Round Table Secretary. Assisted with testing and review of hiring. Processed Accounts Payable and Accounts Receivable. Answered multi-line phone system and greeted visitors. Ordered supplies, ran reports and organized “fun” events.

Perfect Attendance Award.

Created macros and spreadsheets.

Trained employees on use of new personnel payroll system.

ADDITIONAL EXPERIENCE

FAMOUS TELEPHONE SUPPLY, Akron, Ohio, Marketing Administrative Assistant, 1992-2000. Maintained weekly, monthly and year-end sales figures. Researched government bids and customer requirements. Headed upkeep of product literature and created training manuals. Coordinated with vendors for the annual industry trade show. Collated and prepared monthly Point-of-Sale report. Helped with yearly physical inventory. Organized, updated and maintained all literature and information on products.

EDUCATION

BOHECKER BUSINESS COLLEGE, Ravenna, Ohio, Associate Degree, Accounting, 1992

PROFESSIONAL DEVELOPMENT

Excel Training, Ravenna, Ohio

Keys to Customer Service, Windstream

AFFILIATION

Streetsboro, Ohio, Lions Club – Charter Member, President (2013-2016)

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