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Management Customer Service

Location:
New Orleans, LA
Salary:
40000
Posted:
June 16, 2017

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Resume:

Malon Thompson

**** ***** ******, *** *******, Louisiana 70114

E: ac0vpb@r.postjobfree.com P: 949-***-****

SKILLS

Developed a reliable and strong work ethic through community outreach and coaching

Proficient in Microsoft Office, accounting principles, public speaking, data entry, and customer service

History of great time management, goal setting, and money management EXPERIENCE

Volunteer Tax Preparer, Internal Revenue Service December 2016-April 2017

Volunteered at the Kingsley Settlement House

Received basic and advanced level certification

Filed tax returns for low income families and elderly citizens

Reviewed and corrected if needed, the tax returns of others Night Auditor, Clarion Grand Boutique Hotel March 2015-Present

Balancing and auditing credit card and check transactions for accuracy in accounts

Completing and transmitting daily management and accounting reports

Resolving accounting discrepancies

Managing and invoicing of third party reservations

Performing guest service representative duties

Desk Assistant, Loyola University New Orleans August 2013-Present

Working in the Office of Student Finance

Reconciling accounts and maintaining orderly and up-to-date files

Processing student refunds and assisting in turning over accounts to collection

Imputing data through the University’s Mainframe

Answering questions and assisting parents and students Overnight Sales Associate, Lagniappe Exchange February 2014-Febuary 2015

Working overnight in the gift shop within the Hyatt Regency

Preparing store for morning shift

Stocking and making inventory adjustments to generate accurate sales reports

Compiling performance and sales reports for management

Keeping cash register tallied at the end of each shift and seeing that any discrepancies are sorted out immediately EDUCATION

Loyola University of New Orleans May 2017

Bachelor of Accountancy

Bachelor of Business Administration, Management

Relevant Course Work

Advanced Accounting, International Accounting, Tax and Governmental Accounting, Business Statistics, Business Communication, Management and Organizational Behavior, Human Resource Management, Business Law, Cost Management and, Financial Management

Relevant Certification June 2014 – June 2018

Louisiana Responsible Vendors Server Permit

Volunteer Income Tax Assistance and Tax Counseling for the Elderly (VITA/TCE) Basic Certification



Contact this candidate