MARY KAY VAUGHN

** ******** **., ********** *******, OH 44067 ● Phone: 330-***-**** ● Cell (216) 526--6303 ● E-mail: ac0u39@r.postjobfree.com

VALUE OFFERED

Leverages impressive interpersonal skills to establish and maintain first-rate customer/client relations.

Applies strong interpersonal and communication skills to recruit, interview, train, inspire, motivate and manage peak-performing employees. Detailed-oriented and result-focused.

Highly versatile; able to quickly master new roles, responsibilities, technologies and environments

Customer- and quality-focused; drives continuous efforts to maximize associate satisfaction.

Notary in the State of Ohio.

PROFESSIONAL EXPERIENCE

Ron Marhofer Auto Family, Cuyahoga Falls, Ohio, 2012 to present

Human Resource Manager

Manager for a New Car Multi-Franchised Dealer in the Akron/ Canton area.

Responsible for all recruiting and hiring for 7 different locations. Includes all new Hire Orientation.

Organize and developed a plan to updated all policies and procedures.

Knowledgeable on all aspects of the ACA reporting.

Conduct benefits administration for all 400 employees.

Proficient in claims management in Workers' Compensation and Unemployment.

Ensures all Company compliance with all State and Federal Laws.

Manage OSHA compliance in all stores. Maintains and enforces all compliance training

Work with Team Leaders with ongoing employment policies and issues. Creating a consistent HR policy.

Support team members at all levels, including the Family Owners.

Maintains human resource records by designing a electronic filing and retrieval system; keeping past and current records.

Comply with all government regulations in regards to: Wage and Hour, FMLA, EEOC.

Responsible for coordinating employee functions: Golf Outing, Holiday Party, Food Drive for N. Canton Food Bank.

Sunnyside Automotive Inc., Middleburg Hts, Ohio, 2008 to 2012

Human Resource Administrator

Administer all HR policies and procedures for 380 associates at multiple sites.

Responsible for the pre-employment process and conducting new employee orientation.

An advocate for the employee, handle all complaints, grievance and disputes.

401K administration, Manage training to comply with OSHA, Hazmat and Drug Free Workplace.

Administer benefits, coordinate company safety regulations, Worker’s Compensation and Unemployment.

Comply with all government regulations in regards to: Wage and Hour, FMLA, EEOC.

Demonstrate exceptional computer software skills to maintain all files and database on all associates. Proficient in ADP payroll system

MARY KAY VAUGHN Page 2

24 Houghton Rd., Northfield Village, OH 44067 ● Phone: 330-***-**** ● Cell (216) 526--6303 ● E-mail: ac0u39@r.postjobfree.com

Cleveland Automobile Dealers Association, Brecksville, Ohio, 1994 to 2008

Benefits Specialist

Proficiently administer and maintain health insurance policies for 3,000 group members.

Exhibit solid multi-tasking expertise to input new member data, update carriers regarding new members, process terminations as necessary, and distribute cards and information to policyholders.

Accurately coordinate monthly billing to member dealers and collect overdue invoices from dealers and retirees.

Demonstrate exceptional computer software skills to maintain all files and database on policy holders.

Organize and facilitate “How to Title A Vehicle in the State of Ohio” seminars to educate dealership staff in properly transferring vehicle ownership documentation.

Administrator, Northeast Ohio Training Academy

Recruited, trained and placed personnel in positions spanning 200+ dealerships.

Created and implemented technician development program to provide employment for automotive vocational students.

Orchestrated marketing efforts inclusive of radio, print and television advertising.

Steered budget compliance, negotiated speaker and hotel contracts, and monitored association’s accounts receivable activities.

Select Leasing, Inc., Cuyahoga Falls, Ohio, 1991 to 1994

Rental Car Manager

Planned, assembled and instituted rental car program for firm specializing in direct leasing and used car sales.

Trained, educated and supervised 7 employees in car rental operations and procedures.

Exercised versatility in overseeing rental fleet inclusive of maintenance, sales, customer service, bid solicitation and bookkeeping.

EDUCATION

Bachelor of Arts Degree in Business Administration, Walsh University, North Canton, Ohio

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