ESMERALDA CARTER

**** ***** ****** *********, **, 18020 Cell: 610-***-**** ac0tc5@r.postjobfree.com

Reliable team member and Lead Supervisor with over 19 years of experience in warehouse, shipping, receiving and manufacturing and 12 years in customer service, is eager to assume accountability for exceptional performance in a career position to deliver profitable results to your company.

SUMMARY OF QUALIFICATIONS

•From production, manufacturing, shipping, receiving, customer service, worker to supervisor 20+ years skilled in all phases.

•HAZMAT CERTIFIED - HMT-0100

•Experienced forklift; stand up and sit down operator including. Cherry picker

•Extremely skilled at building the appropriate shipping crates for export by road, sea or air and properly use scanners and warehouse management systems (WMS), SAP, and other applicatons

•Capable of prolonged physical activity, problem solver, meet deadlines and efficiently work with others.

•RF scanner experienced: Embrace a high regard for safety

•Prioritize customer demands to provide maximum service levels to all customers in a professional manner

PROFESSIONAL EXPERIENCE

Piramal Critical Care ., Bethlehem

Logistics Clerk/ Anestetic Vaporizer Dept

March 2015 to January 2017

Analyze and coordinate the logistical function, assists in the life cycle of a product, including acquisition, distribution, internal allocation, delivery and final disposal of resources,self-motivated with strong detail orientation, posses excellent problem solving/verbal communication skills, and have computer knowledge.Verify shipments against purchase orders and examine upon arrival.Prepare items for shipment to customers and/or return to supplier. Maintain record keeping systems and mark material with part numbers, date and lot codes, revisions, etc. Develop and implement shipping and receiving procedures. Administer and maintain the acquisition, deployment and supply of stock for warehousing, manufacturing and other businesses that deal with large quantities of stock. Organise for the transfer and transport of stock between departments or warehouses, weekly cycle counts for inventory, and to and from other companies or organisations. Receive stock and check it against inventory records and prepare stock for delivery. Interpret order numbers and inventory and use this information to compile reports that inform production schedule, ensuring different products can move between businesses, on time and in the right quantities.Follow SOP. and all GMP procedures.

NFI-Breinigsville, PA June 2012-2014

Unload inbound shipments safely and move product to floor or outbound trailer. Stack and move merchandise in designated areas/trailers using a forklift, clamp, push-pull or other powered equipment. Prepare products for shipment .Ensure that the exact number and type of product is loaded and shipped. Picking, meeting customer service standards Move product from staging and/or inbound trailers into outbound trailers. Operate all equipment in a safe and efficient manner .Maintain appropriate records and reports to guarantee product control and security.

Customer Service Representative: Interact in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner. Processe and inputs all customer orders Produces stock reports to check for product availability Produces all related paperwork and necessary information required for customer work orders. Coordinate special and last minute shipping requests with the Traffic and Operations Departments, expediting any order as necessary Provide follow up with other departments to ensure service standards are being met Assures proper invoicing of accounts by verifying computer generated invoices Prepares shipping and tracing information to customers as require, damage records and back order logs .

SMOOTH-ON INC., Easton, PA Mar 2010 to Nov 2012

SHIPPING / UPS-Pick N Pack

Assure orders and shipping quantities match picking documents through careful audit of documents. Processed UPS shipments with live UPS Online software. Arranged freight to consignee; loaded trucks, . Received cargo into packing area, reported any overages, shortages or damages from the delivery to the appropriate agents, and followed packing instructions as indicated by paperwork. Assembled packaging materials and packages per instructions in preparation for shipment.Confirmed physical shipment of goods and facilitated tracking of packages. Coordinated with carriers and freight forwarders to schedule pick-up of goods. Identified errors on packing lists and invoices and correct them. Picked orders per batch sheets, and pulled orders to process for daily ups orders. Ensured the accuracy of all shipping documents by strict adherence to standard operating procedures.

BOWE BELL & HOWELL Bethlehem, PA Aug 2006 to Apr 2010

SUPERVISOR

Supervised workers running Plastic Card System (PCS) high-speed, card mailing system for Dish Network. Inventory counts on daily basis for cards issued and cards returns due to machine mailfunctions.

Ensure cards were processed efficiently

Troubleshot problems with missing cards, damaged cards and account cancelations

REEB MILLWORK CORP. Bethlehem, PA Mar 2005 to Jan 2008

Line Lead

Lead operator for of DLNCB door light router with single door feeder and EP-2 edge detailing station

Entered codes on DLNCB’s computer for selection of the desired lock and light pattern; steel, fiberglass or wood; the computer tells the cutter head to select the appropriate routing tool from a magazine and auto adjusts RPM up to 14,000 RPM; the door is routed, the slug auto ejects and the next door powers into position. Conducted regular cycle counting and inventory.

As an operator, monitored the process of detailing door edges with the EP-2

HYGRADE METAL MOLDING Bethlehem, PA Apr 2004 to Mar 2005

LASER MACHINE WELDER OPERATOR

Operator of roll formed metal parts, laser-welded air spacers and related hardware and muntins machine for the insulating glass industry: Custom laser welded multi-shaped, non-pressurized laser welded air spacers and tube formed insulations for general industrial applications in pre-anodized aluminum stainless steel, brass, chrome plated steel, cold rolled galvanized steel, and brass-plated steel for the O.E.M.

FunStuff Allentown, PA Jan 1996 to July 2004

Screen Printing Machine Operator

Monitored batching ingredients and materials per printing project specifications. Oversaw data ticket input into inventory system. Adhered to all company label printing and packaging policies. Ensured all printing equipment and tools were properly tested cleaned and stored. Verified functionality of machines prior to job via visual inspection.Oversaw equipment setup package filling labeling and other production activities. Generated labels for bags boxes and other containers as required with label-printing machines. Performed preventive maintenance and troubleshooting on plant manufacturing equipment. Maintained clean and sanitary print working areas on a regular basis. Detected machine malfunctions and made needed adjustments and repairs. Performed final inspections and rendered approval or revision requests as needed.

EDUCATION

On Line through SMOOTH-ON, Easton, PA Completed coursework in Surface Transportation of Hazardous Materials Certificate Aug 2012 through Expires: Aug 2015

ELEKTRO TEHNICKA Podgorica, Montenegro; Completed coursework in Computers

BETHLEHEM VO-TECH, Bethlehem, PA Completed coursework in: Medical Billing and Coding; Phlebotomy; Medical Clinical Skills; Medical Terminology

LEHIGH COUNTY COMMUNITY COLLEGE, Allentown PA 12 week course in Supervisor Boot Camp