Billie Judd

WORK EXPERIENCE

Multicare Aug. *016- March 2017

Medical Assistant (Contract)

•Urgent Care Clinic setting

•Perform front office duties; greeting patients, checking patients, and verify insurance

•Responsible for rooming all patients

•Administer EKG’s, UA’s and other tests ordered by the provider

Polyclinic May 2016- Aug. 2016

Medical Assistant (Contract)

•Family Practice setting

•Followed up with patients to schedule next appointment

•Roomed patients, administered blood draws and shots, as well as any stitching procedures

•Responsible for cleaning rooms and instruments post patient visit

Integrated Medical June 2015- June 2016

Certified Nursing Assistant

•Assisted at multiple different nursing home facilities

•Aided patients in every day practices such as dressing, bathing, feeding, etc.

•Monitored medications and consistently measuring and recording vitals

•Coordinating with families to assist with care of patient

Baby Catcher’s and Beyond Oct. 2015- Nov. 2015

Medical Assistant Externship

•Performed both front and back office duties in order to learn about responsibilities for each role specifically

•Roomed patients, blood draws, charting, labs, and scheduling

•Assisted expecting mother’s in preparing to give birth and ensuring they were in good health

•Treated both mother and newborn infants

Weatherly Inn Oct. 2010- Nov. 2015

Certified Nursing Assistant

•Performed both front and back office duties in order to learn about responsibilities for each role specifically

•Roomed patients, blood draws, charting, labs, and scheduling

•Assisted expecting mother’s in preparing to give birth and ensuring they were in good health

•Treated both mother and newborn infants

EDUCATION

Highline Community College January 2013

Certified Nursing Assistant (CR #: CM60619701)

Charter College August 2015

Medical Assistant Certification (CR #: NC60429178)

Multicare

Position

Medical Assistant

Employment Dates

01/02/2017 – 03/20/2017

Presently Working: No

Reference

Sarah - RT Lead

Reference type

Standard

Job Duties/project description

She has been a contract worker for us for the last few months and we do want to offer her a FT position but she is commuting from all the way from Tacoma and we know she’s not happy with the commute as well as a couple of other factors. We work 12 hour shifts and between that and the commute it's a 16 hour day for Billie. Multicare is not meeting her halfway and although she is a very valuable employee, she isn't happy here and looking for consistency, so we understand why she would be looking elsewhere.

Billie and I interact constantly when we're working on the same shift and I oversee her directly during this time. She is SO wonderful and I have no complaints what so ever in regards to her on both a professional and personal level.

Work Quality and Quantity

I've been a MA myself before this, so I know what make up a great Medical Assistant and she would definitely fall within that category! She doesn’t require supervision as I know she's getting everything done and would have no complaints from myself nor the patients.

We're an urgent care clinic so patient flow is HUGE and the clinic can get very busy as its first come first serve basis. She has to do insurance and registration on top of everything else as well and is a contributing member through the entire cycle of the patient visit. We’re required to stand the entire shift (12 hours) and we can see up to 25+ patients a day, so the physical demand is large. Our clinic doesn’t see chronic issues, so if people come in with the same problems, we also have to set them up with primary care so she has to be knowledgeable of that process.

Strengths and Abilities

We use 100% EPIC as an EMR system. She is required to utilize epic about 75% of the day as we focus on this system for all documentation purposes

Two of her tope strengths would be 1) diligent worker; if she has a task in front of her she will do whatever it takes to get it done and she even helps me complete my tasks occasionally! 2) Assisting others; Billie always makes sure to assist as much as possible on either the patient side or the team side.

Initiative, Cooperation, and Communication

She is definitely a go-getter and is always someone who is very helpful to everyone! We're a brand new clinic so any job in this clinic is a learning curve at this point but she is still performing highly despite everyone not necessarily knowing what they're doing. She doesn't “wing” things and has no problem asking for help in order to get a job done.

We have some very interesting people that we work with here and she's held her own very well. Billie does great with essentially everyone she works with and some people are more efficient that she works with than other's but picks up the slack as needed and performs above and beyond the more efficient folks as well.

Attendance/Reliability

Always early if anything (by an hour and half)

Areas for Improvement

Documenting correct medications in EPIC correctly

Additional Comments

"I would, from the bottom of my heart, would hope she would find a wonderful place to work as she is very deserving of this!"

Contact this candidate