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Social Media Professional Experience

Location:
Winnipeg, MB, Canada
Posted:
June 10, 2017

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Resume:

Elizabeth Dickson, B.A., CELTA

Tel: 204-***-****

Email: ac0sa8@r.postjobfree.com

Post-Secondary Education

CELTA Certified English Teaching for Adults Certificate September 2016

• Obtained certification at the International House School in Lisbon, Portugal Bachelor of Arts (four-year degree): Major in Psychology Sept 2006- Apr 2012

• Graduated with a 3.8 GPA from St. Mary’s University in Halifax, Nova Scotia Professional Experience

Private English Language Tutor: Freelance Feb 2017 - Present

• Conduct one-to-one and group lessons to teach English to Alternative Language students

• Identify and assess the skill set through individualized language tests

• Develop custom curriculums, comprehensive lesson plans, homework and assignments to increase English proficiency in clientele

• Encourage students to communicate with each other using the structure and vocabulary they learn in class

Access English Centre (AEC) Facilitator: Immigrant Centre Manitoba Feb 2017- Present

• Volunteer as an English teacher for newcomers

• Facilitate lessons for learners of all levels and cultural backgrounds

• Provide training and ongoing support for individuals who want to improve their English listening and speaking skills

Group Facilitator: Manitoba Mood Disorders Association April 2015- Present

• Volunteer as a facilitator of peer support meetings for individuals with mood disorders

• Provide clients a forum for learning about mood disorders, gathering resources, and socializing with other people in similar situations who share common experiences

• Review the agenda, objectives, and ground rules for the meeting to ensure everyone is in agreement and provide feedback and support when necessary

Social Media and Content Creator: Canadian Mental Health Association Oct 2015- May 2016

• Volunteered as a communication and researching specialist for social media content specifically relating to the CHMA Manitoba and Winnipeg’s Facebook and Twitter accounts

• Monitored and managed comments, interactions and responded to inquiries when applicable

• Encouraged engagement, communication, sharing and posting on various platforms Marketing & Advertising Intern: Old St. Vital BIZ Nov 2015- Mar 2016

• Managed the Digital Reader board by promoting the advertisements of local businesses

• Acted as a liaison between the local business owners and created schedules for advertisements

• Managed social media by actively updating, re-tweeting, re-sharing and connecting local business to the community by posting daily advertisements on Facebook and Twitter

• Provided information to promote awareness, engagement, and interaction between businesses and community members

• Conducted interviews with local business owners and profiled content on the “The Bizfeed” webpage and social media

Sales and Services Representative: Royal Bank of Canada Sept 2014 - Nov 2015 Elizabeth Dickson, B.A., CELTA

Tel: 204-***-****

Email: ac0sa8@r.postjobfree.com

• Completed nine weeks of personal banking support training

• Assisted more than 100 clients per day with their immediate financial needs

• Addressed each concern in a timely and polite manner and consistently diffused customer dissatisfaction through strategic conflict resolution skills

• Booked appointments for customers with the appropriate advisor and informed clients of the necessary documentation needed for their respective meetings

• Presented tailored RBC products and promotions to customers

• Exceeded specified sales goals and developed an expertise in investments, loans, mortgages and mobile banking

Teaching Assistant: University of Winnipeg Sept 2012- Apr 2014

• Provided administrative support to a Professor for a variety of Sociology classes

• Completing data entry, filing, and graded students assignments and tests

• Worked independently and took initiative to support the Sociology department



Contact this candidate