Jenny Davis

Denver, CO *****

ac0s9v@r.postjobfree.com 720-***-****

Sales / Project Administrator

Enhancing sales and accounting processes to

increase accuracy, reduce risk, and increase cashflow.

Service focused and responsive Accounts Payable / Receivable professional, utilizing strong communication, customer service, and problem solving skills to minimize account risks, build strong business relationships with customers and suppliers, and achieve corporate objectives. Approachable and consistent, creating positive work environments through team leadership and effective mentoring.

Meets company growth expectations with customer-first approach, consistent follow through, and timely order delivery. Open minded and inquisitive, seeking to make processes stronger, faster, and more accurate. Possesses extensive knowledge of SAP. Core competencies include:

Billing Pricing Sales Support Analysis Problem Solving Communication

SAP Management Mentoring Process Improvement Customer Satisfaction

Professional Experience

AGRIUM, INC., Denver, CO 2006 – 2016

Agrium, Inc. is a global leader in agricultural products, services and solutions helping growers increase crop yields sustainably.

Pricing Administrator

Reviewed orders for accurateness prior to invoicing, in collaboration with sales staff. Entered approved prices and discounts in SAP computer system to ensure accurate billing within 48 hours of shipment. Monitored customer accounts for aging and corrections. Researched and resolved customer issues. Completed reconciliation at end of prepay contracts.

Designed and maintained spreadsheets to assist in invoicing and price monitoring, implementing new formats and procedures to maximize accuracy while keeping forms user-friendly and intuitive for sales and marketing personnel use.

Built foundation for 12 eBusiness (XML) project for contracts and ordering, working with team for 12-months to implement new process, producing 20% departmental time savings by allowing customers to place their own orders.

Supported multi-million dollar accounts, interacting with sales, marketing, customer service, and credit departments to ensure accurate and timely shipping and invoicing.

Achieved 100% “Excellent” customer service ratings on scale of excellent, met expectations, and below expectations.

Invoiced customer pickups with 48 hours, achieving 98% accuracy with invoicing; analyzed invoicing inaccuracies to determine root causes, identifying and recommending specific corrective actions.

Monitored customer accounts, reviewing aging and corrections, ensuring positive cash flow into company and safeguarding against non-payment risks; maintained 93% of all accounts (35% of total US business) as current.

Assisted customers with account issues, researching and resolving complications, serving as company ambassador ready to solve problems, and receiving high customer service ratings annually.

Teamed with national sales staff to review orders for accurate pricing, reviewing pricing and terms daily to ensure proper billing, shipping, customer communication, and limiting aging receivables.

Jenny Davis ac0s9v@r.postjobfree.com Page Two

WELLS FARGO, Denver, CO 2004 – 2006

Wells Fargo is a diversified financial services company.

High Risk Management

Identified accounts and transactions of high concern. Investigated to ensure adequate financial resources to cover transactions.

Reviewed accounts and transactions, examining high-risk accounts or transactions to prevent fraud or individuals kiting checks.

Served as department trainer, developing and educating staff on latest anti-fraud techniques, regulatory requirements, and department policies, traveling to train extended staff at out-of-state local offices.

Additional Relevant Experience

WELLS FARGO (formerly Norwest, Columbia Bank, and Silver State Bank), Denver, CO

Loan Officer Assistant, Banker, Teller, Auditor

Education

Associate of Arts (AA), Early Childhood Education, Community College of Denver, Denver, CO

Coursework towards Bachelor’s Degree, Early Childhood Education,

Metropolitan State University of Denver, Denver, CO

Technical Skills

Excel, Word, PowerPoint, Outlook, Access,

XML, SAP, and Agronomy 1, 2, and 3

Community Involvement

Parent Volunteer, East High School

Parent Volunteer, Swim Dogs

Parent Volunteer, Most Precious Blood Catholic School

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