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Customer Service Administrative Assistant

Location:
Wichita, KS
Posted:
June 10, 2017

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Resume:

TERESA COOK

Wichita, KS ***** 316-***-**** ac0r2y@r.postjobfree.com

Professional Profile

Fifteen plus years’ experience assisting in high level management, managing business relationships

Ability to handle a fast-paced environment with tight deadlines

Self-Starter that can work independently and as a flexible team player with strong interpersonal skills with results-driven approach

Exceptional ability to prioritize and organize workflow

Plan, coordinate and implement events, meetings and conferences

Strong knowledge of Microsoft Office: Word, Excel, Power Point, Access and Outlook

Exceptional talent in relationship building, fundraising, and donation solicitation

Professional Experience

Billing Consultant

Jars of Clay Consulting

March 2016 – Present

Data entry of client information in WeCounsel Software

Verifying client insurance information with insurance companies

Life Enrichment Assistant

Glen Carr House, Memory Care Facility

Oxford Senior Living

October 2016 - February 2017

Facilitated chair exercises with residents

Engaged residents to participate in arts and crafts

Led daily devotions and brain games on Simple C software

Girl Scouts Club Facilitator

Girl Scouts of Kansas Heartland

March 2016 - May 2016

Facilitated Girl Scouts Clubs to girls in Wichita Area schools that may not want to, or be able to participate in a traditional Girl Scout troop

Administrative Assistant

Leading Technology Composites

May 2014 - November 2015

Scanned and filed large number of documents and work orders daily, utilizing ScandAll Pro Software, Microsoft AX Dynamics

Prepared documents and issued inter-company communication

Provided exemplary customer service to customers and vendors

Organized and distributed inventory in warehouse

Prepared corporate personnel agendas, schedules and itineraries

Vista-Office Manager

AmeriCorps

November 2009 - November 2012

Facilitated community engagement discussions to educate and inform neighbors, social service agencies, schools and churches on issues affecting the neighborhood

Engaged the community in development of capacity building with neighbors and homeowner associations and by planning community events, including a safety fair and a fall festival

Established Safe Streets Coalition in Planeview neighborhood and built partnerships in the community

Maintained database of over two hundred community partners and churches

Secretary

Arrow Management Services

March 2004 - July 2009

Managed databases, filed and scanned large documents daily

Prepared a tracking system to measure weekly, monthly, and quarterly record statuses in Excel software

Produced information by transcribing, formatting, imputing and editing data

Completed requests in a timely manner in person or on the telephone

Maintained office supplies inventory weekly and monthly stock inventory

Education

Butler County Community College

August 2014

August 2016

Wichita Area Technical College

December 2012

Clerical Training Certificate with Cessna

Professional and Volunteer Service

Dress for Success Wichita, Professional Women’s Group. Planned Community Action Plan, collaborated with Real Men Real Heroes to carry out Community Action Plan to benefit at risk youth. Organized and implemented, The Power of Our Love Banquet. Coordinated and partnered with 15 area businesses, with over 60 in attendance

Community Emergency Response Training, CERT; Sedgwick County, KS

National Alliance on Mental Health, NAMI

NeighborWorks America, Community Leadership Institute

Kansas Citizen Corps

Volunteers in Service to America - VISTA

Served on the Community Services Block Grant Review Committee, City of Wichita, Board Member

District Advisory Member, District III, City of Wichita

Urban Infill Committee, City of Wichita



Contact this candidate