Dean M. Zachariades

ac0q62@r.postjobfree.com

727-***-****

Professional Objective

To obtain a position where I can maximize my management skills, quality assurance, program development and training experience.

Qualifications

I have over 5 years of managerial experience with proficiencies in Computer Programs (Microsoft Word, Excel, Access, PowerPoint) and Foreign Languages (Greek, Spanish, Italian).

I am an energetic person with excellent communication/interpersonal skills.

Core Professional Strengths

Quality Assurance

Team Management

Problem Solving

Sales

Professional Experience

Loan Servicing: TD Bank (2015-2016)

Consumer Loan Servicing

Cross Border Banking

Mortgage and Home Equity product referrals

Assisting in opening and maintaining bank accounts.

Handling responsibility with online banking.

Offering solutions to matters such as overdraft.

Research Interviewer, The Nielsen Company (2008-2014)

Contributed to success of call center in telephone interviews.

Maintained consistency in performance and quality.

Assisted Team Leaders with Job Enhancement Training

Substitute Teacher, Pasco County (FL) School District (2003-2006)

Managed lesson plans left by teachers.

Monitored classroom behavior of students

Education

University of Michigan, Ann Arbor, MI.

Bacherlor of Arts, History. GPA: 3.0

St. Petersburg College, Tarpon Springs, FL.

Associates of Arts, Political Science. GPA: 3.5

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