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Customer Service Medical

Location:
Philippines
Salary:
7000AED
Posted:
June 06, 2017

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Resume:

CARLO G. MAGNAYE, RN, HAAD RN

#** ******* ****** ****** ****.1

Lucena City, Quezon Province, Philippines

Mobile Number: 093********

E-mail Address: ac0pf2@r.postjobfree.com

JOB OBJECTIVES

Seeking for a position that utilizes my experience and skills in communicating and dealing with people.

Ability to work independently with minimal direct supervision.

Ability to set priorities, makes critical decisions, and responds quickly to emergency requests.

Effective oral and written communication skills.

Demonstrated customer service skills.

Knowledge of pharmacy terminology and abbreviations.

Effective computer keyboard skills.

EDUCATIONAL ATTAINMENT

Tertiary Level:

2010- 2011 Bachelor of Science in Nursing

College of Nursing and Allied Health Sciences

Manuel S. Enverga University Foundation University Site, Lucena City, Quezon Province, Philippines

Secondary Level:

2006-2007 Quezon National High School

Brgy. Ibabang Iyam, Lucena City, Quezon Province, Philippines

Primary Level:

2002-2003 Lucena North 1 Elementary School Trinidad Ext. Street Brgy. 1 Lucena City Quezon Province, Philippines

LICENSING

HAAD Passer

HAAD USER ID: AGN153341

April 20, 2016

Registered Nurse

Professional Regulation Commission, Philippines

License number: 0776187

Valid until: September 12, 2018

EXPERIENCES

WORK HISTORY AND EXPERIENCE

Staff Nurse, Emergency Department Quezon Medical Center, Philippines

September 2, 2013 up to present

Responsibilities:

1.Performs accurate and complete admission assessments.

2.Monitors and documents the patient’s condition and the effectiveness of care and/or interventions.

3.Establishes and implements a care plan based on sound nursing theory, scientific principles, professional judgment and individual patient needs.

4.Evaluates and updates the patient’s plan of care to facilitate the achievement of planned and expected outcomes.

5.Administers prescribed medications and treatments in accordance with approved nursing protocol.

6.Assesses for and plans the educational needs of the patient.

7.Provides teaching and educational material to patients and/or families, which may include diagnosis, tests and procedures, safe and proper use of equipment, use of medications, injury prevention and nutritional needs.

8.Monitors and resolves customer service issues and provides feedback regarding satisfaction results to Nursing Leadership.

9.Maintains confidentiality regarding patients and families.

10.Interacts with patients, families and other visitors in a courteous, helpful manner.

11.Facilitates the incorporation of patient safety and Magnet principles into clinical nursing care.

12.Participates in clinical nursing research and supports research initiatives.

13.Keeps abreast of best practice information for nursing profession.

Seminars and Trainings Attended

Updates on Diabetes, Diabetic Foot, Wound Care, Time Concept of Wound Healing

Quezon Medical Center

Lucena City, Quezon Province, Philippines

March 29, 2017

Mass Casualty Incident and Incident Command System Seminar

Quezon Medical Center

Lucena City, Quezon Province, Philippines

October 3, 2016

12th Post Graduate Course (Critical Care in Neuroscience)

Lucena Doctors Hospital and Medical Center

Queen Margarette Hotel, Lucena City

June 30, 2016

16th Scientific Endocrine Update

University of Sto. Tomas (Thomasian Medical Group)

Queen Margarette Hotel, Lucena City

June 25, 2016

Basic Busted Hose Training

Quezon Medical Center

Lucena City, Quezon Province, Philippines

March 28 – 29, 2016

Basic Life Support

International Learning Enhancement for Advanced Development (ILEAD) Training Center

American Safety & Health Institute (Philippines)

December 5, 2015

Foreign Body Airway Obstruction

International Learning Enhancement for Advanced Development (ILEAD) Training Center

American Safety & Health Institute (Philippines)

December 5, 2015

Emergency Care Nursing Seminar

Philippine Society of Emergency Care Nurses, Inc.

Bulwagang Kalilayan, Lucena City, Quezon Province, Philippines

September 5, 2015

Fire and Earthquake Drill

Gumaca District Hospital

Gumaca Quezon, Philippines

August 30, 2015

Basic Fire Prevention Training

Quezon Medical Center

Lucena City, Quezon Province, Philippines

March 2, 2015

3 Day Basic IV Therapy Training Course

Association of Nursing Service Administrators of the Philippines (ANSAP)

Mount Carmel Diocesan General Hospital

Lucena City, Quezon Province, Philippines

August 28 – 30, 2013

PERSONAL INFORMATION

Date of Birth : 12 September 1990

Place of Birth : Lucena City

Sex : Male

Civil Status : Single

Height : 5’6”

Weight : 65 Kg.

Citizenship : Filipino

Religion : Roman Catholic

Father’s name : Celso Magnaye

Mother’s name : Beverly Garcia

Language Skills : Tagalog, English

CHARACTER REFERENCES

Rolando A. Padre, MD, FPCS, MHSA

Chief of Hospital

Quezon Medical Center

Lucena City, Quezon Province, Philippines

Roland A. Tiopianco, MD, FPUA, FPCS

Surgery Department Head/ Health Emergency Management Bureau Head

Quezon Medical Center

Lucena City, Quezon Province, Philippines

Salome M. Paycao, RN, MSN

Chief Nurse

Quezon Medical Center

Lucena City, Quezon Province, Philippines

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

CARLO G. MAGNAYE, RN, HAAD RN

Applicant



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