Susan Miller

ac0oev@r.postjobfree.com 717-***-****

*** ***** **. #** *************, PA 17022

Skills

B2B Sales Business development Sales and contact reports

Compelling proposal writer Working knowledge of CRM Sales forecasting

Territory sales management Prospecting and networking Analytical problem solver

Summary

Persuasive Account Manager skilled at developing a diverse and large client base of small to mid size businesses locally via prospecting, developing, and closing new business as well as expanding the current book of business. Searches for innovative ways to promote products and build professional network ties through social media outlets, webinars, networking events, and corporate sponsored functions. Able to attain quarterly and annual sales goals by maintaining a consistent schedule, documenting activities, developing and solidifying relationships, keeping a full funnel of new opportunities, and expanding my knowledge base of products and services relevant to my business.

Work History

Executive Image Solutions Lemoyne, PA

Account Manager Jan. 2017-Present

Prospected daily via phone and in person visit’s to potential clients place of business

Present all products and services to top level and key executives

Report all activities and appointments within a CRM platform

Work directly with clients to sign lease documents, review customer accounts and billing, and follow up training on purchased equipment

Weekly product trainings in house as well as online

Responsible for accurate sales forecasting in CRM as well as maintaining and updating customer database within assigned territory in CRM

Topflight Corporation Glen Rock PA

Business Development Specialist April 2015 July 2016

Presented innovative digital media marketing presentations to decision makers

Evaluated current service needs and satisfaction levels with established customers via telephone and in person meetings

Quoted prices, credit terms, and other bid specifications

Uncovered and qualified prospects and sales opportunities in targeted markets using external resources such as networking events, the Chamber of Commerce, and social media

Evaluated market trends and recommended marketing programs to capitalize on those trends

Strategized with sales team to prospect and qualify potential customers within assigned geographic territories

Collaborated with management to penetrate new accounts, identify potential customers, and schedule more facility tours

Researched clients business issues and goals to offer appropriate solutions

Created alternative business plans to improve customer relationships

Prospected daily via phone, cold calling in person, internet, and networking events

Comcast Lancaster, PA

Account Executive November 2011 March 2015

Developed competitive comparison tables of commercial advertising pricing, fees, ratings, category, and product performance to create effective advertising presentations to key decision makers

Exceeded individual sales goals by 13% in 2013, generating $249,000 in revenue

Attained 2014 individual annual budget by 102% in August of 2014

Oversaw sales forecasting, goal setting, and performance reporting for all accounts

Consulted with clients after sales and contract signings to provide ongoing support and offer advertising consultation as well as generating additional revenue through up selling and prime/niche advertising opportunities

Negotiated prices, terms of sale, and service agreements

Prospected for new business daily via phone, face to face, and referrals

Cutting Edge Media Elizabethtown, PA

Account Executive July 2001– August 2011

Customer service and support via phone

Assist current clients in understanding our systems and lead generation programs

Held weekly training calls explaining how the client can utilize our lead generation programs to grow their network marketing business

Responsible for the creation of a new customer service division where I was in charge of 6 other individuals with a focus on quick turn around sales and creating larger opportunities to be passed along to other departments

Responsible for selling advertising into 3 monthly publications and 2 bi monthly card deck direct mailings

Assisted in the creation of a new publication and was tasked as the sole advertising sales rep on that publication

Public speaking introducing our company to individuals in network marketing with crowds from 5 to 250 people

Maintain all sales activities in a CRM platform

Oversaw sales forecasting, goal setting, and performance reporting for all accounts

Worked closely with other departments in the creation of stories and advertising opportunities within each publication

Prospected for new business daily via phone, email, and social media

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