APRIL ROSE CERVANTES
VICTORVILLE, CA *****
ac0nuh@r.postjobfree.com
OBJECTIVE
Seeking any position in a library to help me expand my knowledge and gain more clerical experience which I can add to my skills.
EDUCATION
ITT Technical Institute, San Bernardino, CA 09/2013~09/2015
A.S. in Health Information Technology
CAHIM Accredited
Subjects Studied: Medical Terminology, Survey of the Sciences, Strategies for the Technical Professional, Composition 1 & 2, Introduction to the Health Care Record, Human Anatomy & Physiology 1 & 2, Alternative Health Records, College Mathematics 1, Psychology, Release of Personal Health Information, Human Diseases & Pharmacology, Computers in Health Care, Health Care Statistics, ICD 9 & 10 Coding System, CPT Coding, Health Care Data Sets & Specialized Registries, Group Theory, Professional Practicum, Healthcare Reimbursement Systems, Utilization, Risk, & Compliance Management, Supervision & Personnel Management in Health Care.
Stratford Career Institute, Washington, D.C. 2004 ~ 2005
Medical Office Assistant Diploma
Saint Mary’s Academy, Pasay City, Philippines 06/1985~03/1989
High School Diploma 03/1989
Loyalty Award 03/1989
EMPLOYMENT HISTORY
November 2015 – February 2017
Staff Support: Green Valley Hospice & Palliative Care, Inc
Green Valley Home Health HMO Department
Green Valley Home Health Q.A. Department
Receptionist: Green Valley Home Health
Green Valley Home Health Services, Inc. Apple Valley, CA
Filing Clerk 08/2014-08/2015
ITT Technical Institute
San Bernardino, CA
Responsibilities:
Filed documents as soon as received
Copied students' records as requested
Organized files in alphabetical order
Retrieved records only when requested for authorized entities to be reviewed
Managed & protected records to secure its confidential information
Searched for course description to match it with the students' college transcripts
Created a program outline & course description with the use of MS excel
Staff Support
Assisted both, the records coordinator & the registrar to do assigned tasks
Filed & stored records for the Financial Department as well as processed mails to be mailed
Maintained the cleanliness & orderliness of the office & some areas within the institution
Assisted the staff in the Learning Resource Center by updating the lists of books we have in our custody
Processed e-books for students who do not have manuals & who are taking on line courses
Completed 60 hours of practicum on site 4/2015-05/2015
Air Methods Corporation/Mercy Air
San Bernardino, CA
Responsibilities
Received, sorted & arranged incoming records by the date of service
Reviewed & verified contents of records we have on hand as compared to scanned documents
Updated flight records by entering received documents into the computer system
Validated records after processing
Transferred all files into its designated folders, each labeled with the exact dates for the whole month
Medical Records Designee 03/2011-09/2012
Green Valley Home Health Services, Inc.
Apple Valley, CA
Responsibilities:
Collected, sorted, mailed, faxed, & filed patient's health documents
Logged in & out mails & hand carry documents
Followed up unsigned orders & care plans
Obtained necessary signatures for physicians' orders & care plans
Managed phone calls with proper etiquette
Reviewed patient's medical records for completeness & accuracy
Retrieved patient's medical records for physicians & other medical personnel as requested
Released information to person or agencies according to HIPAA federal regulations
Thinned patient charts
Transferred & properly stored discharged patient's charts in an organized manner for future reference
Staff Support
Billing Department
Verify the patient's Medicare eligibility and/or other medical insurance
Staffing /Nursing Coordinators Department
Entered new patients & its demographic information into the computer system
Labeled new charts for newly admitted patients
Hospitalization: Called to follow-up hospital patients & locate the patient's destination once discharged from the hospital
Quality Assurance Department
Updated the board daily for new & discharged patients, the dates, & our assigned medical staff's (nurses & therapists) visit schedules
Reviewed the nurse's, therapist's, & social worker's visits for compliance
Reviewed care plans, & the clinical notes to identify errors, & notified the Q.A. staff for corrections
SKILLS
Microsoft Office
55 WPM
Answers and directs all incoming phone calls
Files
Mails
Medical Records
HIPAA knowledge
Operate Office Machines
Staff Support
Bilingual: English/Tagalog
Medical Terminology
Multitasking
Electronic Health Records
VOLUNTEER EXPERIENCE
Water of Life 08/2013
Fontana, CA
Responsibilities:
Supported Water of Life Servicing Department in making artworks for students to be used in class
Labeled, sealed & mailed a thousand of invitation cards
Sorted questionnaires into different groups
Copied hundreds of fliers to be distributed
Sacred Heart Church 06/2014
Foothill, CA
Responsibilities
Maintained the cleanliness & safety of assigned departments in the parish
Reported ineffective tools or equipment malfunction & general repairs
AFFILIATIONS
Member of American Health Information Management Association June 2015-present
Member of Alpha Beta Kappa (ABK) National Honor Society Sept. 2015