Iris J. Anderson
** ******* ***** **** ******, NY 10512
Email: ac0mnh@r.postjobfree.com
Education
The College of Westchester, White Plains, NY Medical Billing and Coding Certificate Program
Certification: NHA Certified Medical Billing and Coding Specialist (2010) GPA: 4.0
City University of New York, Brooklyn College, Brooklyn, NY
Degree: BA Sociology Honors: Magna Cum Laude
Summary of Skills
Over 20 years of administrative office experience including IBM
Expertise in diversified administrative and technical skills supporting upper level management
Proficient in MS Excel, Word, PowerPoint, Outlook e-mail and scheduling functions, data entry
Leadership experience with Customer Satisfaction Team
Experience doing Project Management using Microsoft Project software
Basic accounting skills including journal entries, customer invoicing, receivables and payables
Superior organizational skills to ensure that results are effective and on time
Demonstrates effective written and verbal communication skills
Extremely detail oriented with ability to work in a fast paced environment
Highly motivated and goal oriented
Strong problem solving, decision making and technical skills
Experience
Boehringer Ingelheim Pharmaceuticals, Ridgefield, CT October 2013 – February 2017
Administrative Assistant, CoE, Medical Administration Support Center
Provide administrative support to the Label Operations Director and team including the following labeling specific tasks: prepare Annual Label Review PowerPoint slides and present to responsible LO product manager for approval; provide daily support for the DRA Labeling database (Oracle based) ensuring data is uploaded correctly and in a timely fashion; support the SLCI/AMT database (SAP based) which is a global respository for all global artwork changes; create ad hoc PowerPoint presentations for a variety of purposes including labeling changes and comparison reports; proofread label operations documents in preparation for FDA approvals as well as other labeling specific tasks.
Primary Web Content editor for the administrative team responsible for creating and maintaining numerous BI internal web sites.
Utilize advanced knowledge to provide all aspects of administrative support to the entire QM-M&R Department consisting of over 40 employees, directly supporting the Executive Director. Responsibilities
Iris J. Anderson Experience [cont’d]
include: coordinate meetings and conference calls, secure travel arrangements within BI guidelines to ensure lowest fares, prepare itineraries, expense report preparation, reconciliation and submission in a timely manner, purchase order requisition and submission including vendor requisitions as well as ordering, coordinating and managing department supplies to ensure uninterrupted work flow. Assist in onboarding of new employees. Disseminate information to team as requested including pertinent SOPs.
Responsible for travel arrangements for BI colleagues visiting from other OPUs, prepare agendas / schedules, arrange for guest badges, room keys. Arrange security clearance for guests, greet and direct visitors. Responsible for the coordination of investigator records offsite storage for sites that are closing in accordance with the BI Records Retention Schedule. Member of the FDA Inspection Logistics Group performing conference room clearance and setup, logistics support and catering. Provide off-site meeting coordination working with venue personnel on contracting, logistics, room setup, travel and catering. Processing contracts and invoices, PowerPoint presentations, special projects as needed.
Yoh January 2013 – September 2013
Contractor Providing Support to Boehringer Ingelheim, Ridgefield, CT
Administrative Assistant, CoE, Medical Administration Support Center
Responsible for providing administrative support to the CoE as required. Responsibilities include: submitting expense reports, arranging travel both domestic as well as international, maintaining calendars, conference room scheduling, meeting scheduling, visitor registration, point person for advisory boards, on-boarding of new employees, processing contracts and invoices, PowerPoint presentations, special projects as needed. Experience with the following software: SAP, Ariba, Journyx, Concur, Tempo, WeBAP.
Brewster Central School District, Brewster, NY November 2010 – February 2012 Account Clerk
Responsible for the application of standardized account keeping and financial practices in maintaining and reviewing financial accounts and records as well as for checking and reconciling a variety of complex accounts.
Worked closely with District Treasurer on collection of financial data and preparation of financial reports for BCSD board members, created and maintained Excel spreadsheets, acted as backup for treasurer, and assisted with special projects and research
Held responsibility for all accounts receivables as well as various billings to / from other school districts including health services, foster tuition, arts in education, BOCES billings and field trips
Reconciled over 25 BCSD bank accounts monthly
Created and posted journal entries for budgetary adjustments, reclassifying expenditures, wire transfers, returned checks and any other items that needed manual reconciliation.
Posted payroll to accounting and updated encumbrances
IBM Corporation Somers, NY April 1996 – February 2009
Program Administrator April 2004 – February 2009
Administered IT Specialist Certification Program. Provided administrative and operations support for the Worldwide Technical Leadership Exchange.
Managed professional quarterly board certification process which resulted in more than 1,200 IT Specialists being credentialed in 2007 and 2008
Collaborated with business unit coordinators and senior executives to implement a successful onsite technical leadership program. Received Bravo Award for my efforts.
Iris J. Anderson Experience [cont’d]
Created and distributed over 1,200 profession certificates annually
Responded to over 2,000 requests annually for client support and resolved issues accurately and quickly
IBM Corporation Southbury, CT
Staff Administrator April 1996 – April 2004
Acted as Team Leader for the Customer Satisfaction Team for 2 years; compiled and administered annual survey; received a bonus for my efforts in significantly elevating the internal customer satisfaction rate
Documented and published monthly minutes for high level executive meetings and interacted with project development team leads on a continual basis
Interacted with subject matter experts to provide ongoing maintenance and consistency to the look and feel of their web sites
Provided administrative support including maintenance of project plans utilizing project management software
Reader’s Digest Association Pleasantville, NY
Senior Project Control Analyst May 1986 – September 1995
Produced, analyzed, and disseminated project information to project managers
Supported and advised project managers in the development and maintenance of project plans utilizing MS Project
Generated weekly summary reports for upper management
Accurately recorded and analyzed variances on approximately 8,000 hours of task-based project work in addition to disseminating 24,000 hours of monthly project statistics