PROFILE

Dynamic client relations and sales professional with 10+ years of valuable and diverse experience.

Strong interpersonal skills, with the ability to communicate and effectively across multiple levels.

Problem solving, result, detail oriented critical thinker with proven planning and analytical abilities.

Excellent MS Office skills

Professional Expertise

Account Management

Prepared status and activity reports in keeping with targets

Coordinated shipping schedules and delivery of merchandise and services

Presented services to current and potential clients and identified sales prospects

Prepared action plans and schedules, developed and maintained sales materials

Performed quality checks to identify and resolve client concerns

Facilitated sales support

Participated in marketing events such as seminars, trade shows, and telemarketing events

Followed up for collection of payments

RECREATION SUPPORT WORKER

Ascertained and interpreted group interests, evaluated equipment and facilities

Scheduled maintenance and use of facilities

Managed the daily operations of recreational facilities

Set-up and coordinated after school youth programs – basketball drop-ins, clinics and league

Organized and planned recreational activities, sports, games, camping, and hobbies

Provided customer service handled queries, explained facility rules, and participation

Evaluated recreation areas, facilities, and services to determine productivity

Security

Maintained documentation of all security tours and prepared incident reports

Observed monitored and reported flow of visitors on property

Provided appropriate control of access to premises

Observed and reported unlawful or inappropriate activity

Provided protection and ensured safety of individuals and property

Managed emergency situations

CLEANER

Clean building floors by sweeping, mopping, scrubbing, or vacuuming them.

Gather and empty trash.

Service, clean, and supply restrooms.

Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.

Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.

Move heavy furniture, equipment, and supplies, either manually or by using hand trucks.

WORK EXPERIENCE

Canadian Tire, Brampton, ON Aug’14 -Present

Shop Cleaner and Stockboy

City of TORONTO, Toronto, ON Sept’01 -Present

Program Support Coordinator/Activity Leader

Dream Software, Mississauga, ON 1995 - 2000

Sales Representative

World Basketball League, Toronto, ON 1994

Security Officer

EDUCATION & TRAINING

Diploma in Supply Chain & Logistics 2014

triOS College, Brampton, ON

Diploma in Computer Technology 1987 -1990

Sheridan College, Brampton, ON

OSSD Diploma, Bramalea, ON 1986

Bramalea Secondary School

St. John’s Ambulance, Toronto, ON

CPR First Aid Level 1 Certificate

REFERENCES

Available On Request

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