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Quality Engineer

Azusa, California, United States
May 31, 2017

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Herlinda Urzua

Process Engineer - Louis Vuitton US Manufacturing

Azusa, CA 91702 - 626-***-****


Process Engineer

Louis Vuitton US Manufacturing - Irwindale, CA - December 2007 to Present

• Conducted DMAIC on key best seller products which led to 35% of efficiency increase and rework/rejects reduction of 15%

• Attained certification as Subject Matter Expert and trainer on new and existing production time assessments

• Provide continuous improvement to assembly lines by analyzing workstation organization, bottlenecks, capacity, ergonomics and performance

• Developed CADD drawings for newly acquired facilities, updating and maintaining existing facility documentation

• Prepared plans and layouts for equipment or system arrangements and space allocation

• Creates SOP for assembly lines and work with the quality team to define and integrate the required quality criteria standards per workstation

• Performs weekly audits/calibrations and training to production supervisors to ensure zero deviation from quality norms and standards

• Defines the lean lines potential and production ramp-up for new and existing products

• Implemented 5S in various departments such as Maintenance, Production assembly lines and Technical department

Quality Technician

Gerard Roofing / Metals USA - Brea, CA - June 2005 to December 2007

• Re-energized and redesigned a stalled quality system, to achieve ISO 9000 certification

• Saved 8% on supply costs by working closely with suppliers to ensure that all components met department quality standards

• Implemented TQM (Total Quality Management), Statistical Process Control methods and auditing

• Implemented and conducted the safety training program in production and warehouse

• Improved operations with Quality Function Deployment

• Tested and certified new color panels for Energy Star color reflectivity savings

• Established processes and key performance indicators to follow and review production and quality performance

Production Supervisor

Ev3 Neurovascular - Irvine, CA - June 1999 to June 2005

• Oversee and coordinate work of 35 employees (manufacturing leads, assemblers and technicians) during the night shift

• Led the successful transfer and cross-training of Neurovascular coils from Germany to the US and ramped- up the production efficiency to 100% within 5 weeks

• Trained assemblers, leads and technicians in cleanroom procedures, QSR’s and ISO 9000 guidelines

• Planned accordingly the production schedule to reduce changeover time and comply with the planning requirements

• Reduced WIP inventory in the night shift by 100K

• Provided support to R&D department on new products validation IQ/OQ/PQ phases EDUCATION

Bachelor of Science in Engineering

Canterbury University


Lean manufacturing, Quality, Six Sigma, Cause/effect analysis, product design & development, failure modes & effects analysis, performance optimization, 5S ADDITIONAL INFORMATION


SOFTWARES: Microsoft Office Suite, JD Edwards, Romans CAD LANGUAGES: Spanish, English, basic French

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