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Customer Service Inplant Training

Sioux Falls, South Dakota, United States
13.00 per hour
May 31, 2017

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Chrisanna Hettich

*** *. ******** ***.

Sioux Falls SD


Mobile : (605)***-****


Obtain a challenging leadership position applying creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources and maximum profits. ACADEMIC DETAILS

• Computer Programing [Pursuing] with aggregate of 95 from Lake Area Technical Institute

• Business [1993] with aggregate of 4.0 from Eureka Senior High WORK EXPERIENCE

• Worked as Customer Service in Capital One from Sep 2014 to Oct 2015 Role :Customer Service speacialist

I handled credit card accounts for customers.


• Customer service speacialist


• My skills would include multitasking, computer knowledge, ability to make customers feel like they are the most important part of my position. I have been trained in supervisor for multi departments. I am a dedicated employee who is dependable and flexible when it comes to a companies needs. INDUSTRIAL EXPOSURE

Industrial Visit at:

• Capital One

Inplant Training at:

• Customer service speacialist to credit card holders. ACHIEVEMENTS

• I achieved business goals with time and accuracy based on the laws and regulations in place for a banking facility. I also reached personal goals of maintaining a positive attitude and helping customers that were in need of assistance with business and personal issues.


• I would take part in extra training with our team and taking assessments and objectives setting new goals by doing one on one meetings with my supervisor.

• I love to read to younger children and to teach them different things like making a flower bed. Helping them with troubles in their lives by listening and having them help me do productive things like gardening or helping a neighbor with odd jobs for fun. I believe it helps to teach them the value of kindness as well as using these times to reflect on the positive to overcome the negatives they face daily. REFERENCE

Lisa Jones


Barns and Noble

(605) ***-****

Connie Hinsch


Capital One

(605) ***-****

Crystal Dawson

Home maker/ daycare

Her home



I here by declare that the above furnished information is authentic to the best of my knowledge. Date : 11/05/2015

Place : Sioux Falls SD

(Chrisanna Hettich )

Contact this candidate