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Manager Sales

Helena, Alabama, United States
May 31, 2017

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**** ********* ***** * HELENA, ALABAMA 35080

(205) ***-**** (Cell) *


To obtain a position with a solid company which will allow for personal growth by application of my proven skills and energies as a customer service director.


MS Office

Proven Leader

Professional Phone Etiquette

Database Management

Self-Starter, Quick Learner

Customer Oriented

Detailed Oriented

Work Independently

Quick Books


Inside Sales Manager Coosa Composites, LLC

February 2008 to May 2017

Handle all incoming sales inquiries; incoming contact emails generated from our website and provide our manufacturing representatives with the support needed to secure new accounts or servicing existing accounts.

Responsible for sending out samples, quotes and literature to customers as requested.

Coordinate with our off site cutters on quoting custom cut parts.

Implement a system allowing proper follow ups on customers (established or potential).

Generate or design reports as requested by management.

Maintain price sheets and overseeing any price increase/decrease notices to customers.

Administrative Assistant Research Solvents & Chemicals, Inc.

November 2000 to February 2008

Answered all incoming calls, faxes, and mail for the President, Executive Vice President and General Manager.

Maintained daily schedule for upper management along with making any travel arrangements.

Generate and design reports pulling information from various modules to extract data required by senior management.

Completed necessary paperwork for the required business licensees needed for the four branches.

For a fleet of 24, I tracked all IFTA (International Fuel Trade Agreement) miles. Filed the quarterly reports along with other various taxes and licenses required to maintain their fleet of 24.

Job duties also included trouble shooting various computer, email and phone problems.

AR Collections McPherson Oil Company dba Fuelman

August 2000 to November 2000

Generated courteous calls on accounts which where 7 days past due.

Collection calls were made on accounts with invoices over 8 days past due.

Worked directly with supervisor and sales manager to determine termination of cards were necessary.

Assisted supervisor in getting information needed to change terms on account, etc.

Sales Office Supervisor Polymark Corporation

April 1999 to August 2000

Supervised five inside sales coordinators and a receptionist/secretary.

Implemented a SOP so the department was proactive instead of reactive to customer communication needs. Raising our supplier rating with customers such as Nike, Adidas, GM, Evenflo, Reebok, Sara Lee (Bali) and many more.

Reviewed all customer complaints with the Controller, Quality Assurance Manager, and President.

Processed or reviewed all quotes to existing or new customers.

Worked with the R&D department to establish new products and ideas that would be of interest to our customer base.

Held weekly meetings with Planning & Production to schedule the printing of jobs.

Daily contacts with Regional Managers to assure customer needs were met.

Reviewed and signed checks for invoices paid

Accounts Receivables Polymark Corporation

April 1998 to April 1999

Worked directly with the controller to review and implement procedures to bring receivables within a margin of 10% being past due.

Reviewed several large accounts and straighten out miss-applied payment by previous employee

Worked with the Quality Assurance Manager to resolve disputed invoices and approving credit, if needed.

Posted and deposited all monies received.

Responsible for maintaining the goals set by management regarding quotas for receivables.

I was held responsible for closing and balancing each month.

Credit Manager Mees Distributors, Inc.

April 1997 to April 1998

Receiving and posting all monies received in the home office and the two branches, along with getting the deposit ready daily.

Transferring money from the branch offices to the corporate accounts per the owner or the accountants.

Reviewing and updating all accounts with current information including tax exemptions jobs, address, contact information, and problems concerning invoices and credits.

Responsibilities also include calling on all accounts that have balances over 45 days.

As credit manager, I am held responsible for releasing all orders on accounts that are over their credit limit or have balances that are past due.

Awards / Special Skills

Skill Path Business Writing

Skill Path Excel

Skill Path Power Point Presentation


Boyd County High School, Ashland, KY diploma received May 1984.

University of Kentucky, Lexington, KY

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