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Customer Service Medical Assistant

Bridgeport, Connecticut, United States
May 31, 2017

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Malcolm Shariff Mingia

Medical Assistant/Registrar

Bridgeport, CT 06606 - 203-***-****

To procure a full-time position in an atmosphere that will allow me to utilize my interpersonal and logic based thinking skills, while obtaining personal and professional growth. WORK EXPERIENCE

Medical Assistant/Registrar

ST. Vincent's Multi-Specialty Group - Stratford, CT - November 2011 to January 2016 Duties: Registering both new and established patients, Confirming names, addresses, phone numbers

(emergency contacts) and Insurance information, Verifying Insurances, Checking and sending daily tasks and e-mails, Taking and receiving messages for various providers, Calling patients with important health related information and giving test results, Mailing important documents to patients homes, reminder calls for scheduled appointments, Canceling and rescheduling appointments, Educating patients about various beneficial opportunities ST. Vincent's had to offer, Scanning documents and insurance information, prioritized the work daily for back office staff, collaborated with other Providers offices to have patients seen by other providers, Prior Authorizations for medications and diagnostic procedures, Scheduled Diagnostic procedures, acquired medical records from other healthcare providers, Daily deposits and sending inter office mail, Called in medications and cancelled medications request, cleared billing claims and missing slips for providers, Roomed patients and collected vitals (blood pressure, respirations, height, Eoccult guiac, Electrocardiogram, breathing treatments, wound care treatment, visual and hearing test, drug testing, and Ear irrigation), Assisted Providers in minor office surgery, Prepared the room for minor office surgery, sterilized instruments used by providers, tested the equipment both daily and weekly, Restocked the rooms with supplies, signed for shipments, inventory of office and medical supplies, training other staff members on work protocol, Checking paitents out and collecting copays. Yankee Club Associate

Yankee Stadium - Bronx, NY - June 2006 to October 2011 Duties: Answering calls for players, family members and staff, checking credentials of players, staff and VIP members, escorting players both home and away to appropriate club houses, Inventory of players on visiting team.

Making sure that all access passes work for players and staff, validating parking for visitors and staff members, and creating Identification cards for Interns.


Medical Assisting and Medical

Lincoln Technical Institute

January 2009 to June 2010

Monsignor Scanlan High School

September 1999 to June 2002

Mandatory High School


• Word Processing and Typing


• Phlebotomy

• Diabetic Dietary Needs Certified

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