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Customer Service Data Entry

Spring Hill, Kansas, United States
$14.00 an hour
May 31, 2017

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Michele Rannfeldt

***** *. ****** ****

Spring Hill Kansas, 66083

Phone# 1-913-***-****


Professional Summary

Self-motivated, hardworking and dedicated individual with extensive experience and solid team building and leadership capabilities including planning and implementation, solid multi-tasking skills in high-demand environments


•Played a key role in the implementation of the “Go live operation” for the Logistics Park Kansas City’s new rail yard in Edgerton Kansas.

•I began my career with Remprex as an AGS Technician and within six months was promoted to Terminal Services Supervisor.


Dispatch Assistant, (May,2017-Present)

Kansas City Intermodal,(KCI) 4200 Speaker Rd, Kansas City, KS 66106

Job Duties:

•Answer Phones

•Enter daily delivery orders into system

•File, Fax, Print, Copy, Data Entry, Outlook

Customer Service Supervisor, (Jan,2016-Nov,2016)

W.E.T Tech, 12987 Snowlake Dr, Frisco, TX 75035

Job Duties:

•Assist customers with questions, concerns and complaints etc...

•Assist with corporate contracts

•Assist with scheduling

Terminal Services Supervisor, (Sept, 2013-Nov,2015)

Remprex, 32880 W 191st St, Edgerton, KS 66021

Job Duties:

•Monitor and service automated gate system for BNSF rail yard

•Assist drivers with inbound and outbound freight issues or discrepancies

•Maintain BNSF rail yard inventory

•Oversee the third shift consisting of 5 employees

•Administer employee corrective action when needed

Assistant Office Manager, (Sept. 2009-Oct. 2011)

Mattress City Warehouse, 15205 S. Keeler St. Olathe KS

Job Duties:

•Data entry/inventory management

•Responsible for customer service duties

•Processed sales tax for all stores monthly

•Processed and financed contracts

•Delivered and picked up checks weekly

•Managed payroll for employees

Assistant Manager, (Feb. 2009-Aug. 2011)

PayDay Loans, Spring Hill KS

Job Duties:

•Processed cash loans and applications

•Processed loan application information via Excel and Quick Books

•Responsible for nightly deposits and drop offs

•Responsible for closing and opening the store


•Proficient in Microsoft Word, Excel and PowerPoint



•TSS Mainframe

•AGS, (Automated Gate System)


Highland Community College, Freeport, Il 1996 G.E.D

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