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Manager Customer

Location:
Pretoria, GP, South Africa
Salary:
12600
Posted:
June 01, 2017

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CURRICULUM VITAE

OF

MALULEKE KOMBISANI VICTOR JACK

PERSONAL DETAILS

Surname : Maluleke

First Names : Kombisani Victor Jack

Initial : KVJ

Residential Address : 1780 Clayville Ext 26

Olifantsfontein

1666

Postal Address : PO Box 4744

Kempton

1620

Tel No : 076 *** ****/061 *** ****/ 082 *** ****/

Alternatives No : 083 43 6666/079 1551 598/082 *** ****/ 073*******

Email Address and Fax : ac0k3f@r.postjobfree.com / 086 *** ****

Date of Birth : 1981 December 27

Id No : 811*** **** 083

Passport No : A04912594

Nationality : South African

Marital Status : Single

Gender : Male

Home Language : Xitsonga

Other Languages

Speak

Read

Write

English

Good

Good

Good

Zulu

Good

Good

Good

Sotho

Good

Fair

Fair

Tshivenda

Good

Good

Good

Health Status : Good

Religion : Christian

Driver’s License : Code C1

Traveling : Owner Car

Criminal Record : N/A

Interest and Hobbies : TV, music, reading, preaching, walking and singing

ACADEMIC QUALIFICATIONS

SECONDARY QUALIFICATIONS

High School Attended : Jim Rhangani High School

Highest Qualification : Grade 12

Subjects Passed : Xitsonga, English, Afrikaans, Biology, Geography and Economics

Year : 2005

TERTIARY QUALIFICATIONS

A. COLLEGE QUALIFICATIONS

Name of Institution : Avuxeni Computer Academy

Course : Computer Literacy

Modules Passed : Ms Word, Ms Excel and Ms PowerPoint

Year : 2006

B. UNIVERSITY QUALIFICATIONS

Name of Institution : University of Johannesburg

Course : Programme in Logistics Management

Modules Passed : Intro Logistics activities, intro Logistic functions, Procurement,

Transportations, end using Computer, Municipality Management,

Performance management

Year : 2008

OTHER QUALIFICATIONS

Name of Institution : He & She Training Centre

Course : Reach Truck Driver’s Licence

Year : 2013

Name of Institution : Best Choice Training Security

Course : Grade E, D & C with Psira

Year : 2013 November until 2014 January

Name of Institution : SASSETA

Course : Patrol Security Officer

Access Control Officer

Asset & Reaction Officer

Year : 2014 July until 2014 September

Name of Institution : ISOMARK

Course : First Aid Level

Year : 2016

Name of Institution : ISOMARK

Course : Food Safety

Year : 2016

Name of Institution : ISOMARK

Course : Material Handling

Year : 2016

CURRENT QUALIFICATION STUDYING

Name of Institution : SASSETA

Offer : Security Manager and Supervisor

Year : 2017

AWARD CERTIFICATES

Name of company : RTT/MTN

Offer : Best Employees

Year : 2015

KNOWLEDGE AND SKILLS

Good Computer literate at lease in Microsoft Word, Excel, Microsoft Publisher, PowerPoint, Ms Outlooks as well as Internet and Installing Programme and typing using all Ms Office

Numeracy skills.

Good interpersonal skills and Excellent team work skills

Hard worker and ability to work without constant supervision

Ability to work under pressure

Good communication skills: Verbal, Written, Liaison and ability to write a reports as well as arranging meetings and functions

Ability to exceptional listener and communicator

Office administration and key Responsibilities

Perform administration duties and capture information work done

Provide a support function

Planning skills and Leading skill and Organizing skills and controlling skills

Coordination skill and Good customer care

Time management and good relationship with other

Innovative and Creative thinking abilities

Familiarity with warehousing equipment

Distribution center locations and footprints and Shipping route knowledge

A solid grasp of freight rates and fuel costs

ability to provide the vision and develop the necessary strategies for the entire logistic

Supply chain management, transportation, distribution, warehousing, technology, customs, order fulfillment, trade issues

Ability to adept at team building, staff development, and succession planning

Able to build cohesive relationships with cross-functional groups

Release goods received/issue vouchers

Checking of goods received/issue vouchers to ensure correct product is loaded/offloaded.

Picking/reservation of product on computer system.

Opening of stock codes and batch numbers.

Stock transfers between customers and Weigh bridge

Faxing or emailing customers stock sheets/other related documents.

Filing of documentation.

Liaison with operations department regarding any special customer requests.

Relieve switchboard when necessary.

Perform any other duties, which may be reasonably expected of the position.

Strong analytical skills as well as the ability to compare, contrast and match customer data to products and services

Ownership (accountability & responsibility) and Confident to deal with business at all levels

Understanding of information systems to maximize the use of technology throughout the distribution channels

Knowledge of channel management. Must have had exposure to multi-channel environment

WORK EXPERIEMENTS

Name of Company : Matus Hardworking / Bidvest

Position held : Supervisor

Duties : Ensure the seamless and smooth running of Warehouse

Operations under control

Ensure that time sheets are checked daily to confirm correctness and submitted on

time

Timeouts detection and correction of any deviances

Timekeeping and attendance and replacement of the staff

Control and approve overtime

Ensure that the correct number of staff is available and placed on site as per client

requirement

Ensure that staffs perform their duties productively and as per client requirement

Ensure employees have the correct tools and knowledge to perform their fuctions effectively

Oversee picking of stock

Oversee checking of the stock

Oversee loading of stock or orders

Ensure that all health and safety standard are met

To report any warehouse incident to management

Ensure client satisfaction and monitoring the activities of site under control

Achieve high levels of customer satisfaction

Measure and report the effectiveness of warehousing activities with

Identify areas of improvement and put in practice all procedures established by the company

Measure and report the effectiveness of warehousing activities and employees performances

Communicate job expectations and coach employees

Ensure that total compliance and disciple is maintain on site

Responsible of completeness and update of site files

Meeting with employees and client

Ensure standby pool is sufficient where applicable

Manage training and ensure training remain current

Training new staff all warehouse systems

Build and maintain a relationship with client

Submit headcount report

Physically checking, counting, writing total of stock being loaded and unloaded onto trucks

Supervision, checking and pulling bulk for belt outbound loading

Supervision, checking and all stock for picking

Supervising 10 warehouse staff

Maintain and manage warehouse premises clean and neat and orderly work area

Maintain and manage warehouse operations

Ability to deal union and members

Daily meetings with all employees before start shift

Maintain stock accuracy

Check stock Level

Compliance of safety

Ensuring that stock sent to customers or Branches are corresponding with processed documentation (Part Number, Description, Quality and Quantity)

Document Control on all revolving stock (ISO)

Prepare parcels correctly and in time for collection

Manage and report on all stock received incorrectly

Procedures in running warehouse operations

Implements best practice in maintaining and managing warehouse

Ensure that all products is free of damage and infestation

Assures that customer orders are complete and correct

Assist in loading and unloading as needed

Check contents of assembled orders

Promote a safe work environment through personal actions

Material recording, scheduling, dispatching

Collections and distributing workers

Entered data in handle held white

Ensure load correctness of check in and check out by manual counting

Maintain necessary records

Sorting According Destination

Sorting According Destination

Accuracy Checkercalculate

Prepare and process invoices and receivable,Check& receive stock Check & dispatch

Year : 03/04/2017

Reason for Leaving : One Month Contract

Name of Company : Vector Logistics

Position held : Transport Checker Clerk

Duties : check andinspect all the stock

Prepare and verify suppliers before distribution

Maintain and manage warehouse premises clean and neat and orderly

work area

Maintain stock accuracy

Maintain cage accuracy

Check stock Level

Updating regular cage locations

Compliance of safety

Ensuring that stock sent to customers or Branches are corresponding with processed documentation

Document Control on all revolving stock (ISO)

Following up on Inter-Branch Transfer queries

Procedures in running warehouse operations

Checks and counts all stock for inbound and outbound freight

Ensure that all products is free of damage and infestation

Assures that customer orders are complete and correct

Assist in loading and unloading as needed

Check contents of assembled orders

Sign for inbound shipments as necessary

Promote a safe work environment through personal actions

Unload or Unpack incoming stock

Material recording, scheduling, dispatching

Collections and distributing workers

Ensure load correctness of check in and check out by manual counting

Maintain necessary records

Visually examined all incoming and outgoing vehicle

Sorting According Destination

Sorting According Destination

Assembling, addressing, stamping, and shipping merchandise,

Accuracy Checkercalculate

Finished goods Check

Year : 2015 October -2017 January 07

Reason for Leaving : End of Contract

Name of Company : RTT-MTN

Position held : Warehouse Supervisor

Duties : Customer service and key account management skills

Ensure the seamless and smooth running of Warehouse Operations under control

Ensure that time sheets are checked daily to confirm correctness and submitted on

time

Timeouts detection and correction of any deviances

Timekeeping and attendance and replacement of the staff

Control and approve overtime

Ensure that the correct number of staff is available and placed on site as per client

requirement

Ensure that staffs perform their duties productively and as per client requirement

Investigate and propose value added services to the management for possible

Introduction to the client

Ensure employees have the correct tools and knowledge to perform their fuctions effectively

Ensure to meet all daily KPI’s and SLA with client

Oversee picking of stock

Weigh bridge

Oversee checking of the stock

Receive stock and check for damage of stock

Oversee loading of stock or orders

Continuously drive KPI compliance

Ensure that all health and safety standard are met

To report any warehouse incident to management

Ensure client satisfaction and monitoring the activities of site under control

Achieve high levels of customer satisfaction

Measure and report the effectiveness of warehousing activities with production and all storeman in charge, to answer questions or solve problem

Identify areas of improvement and put in practice all procedures established by the company

Measure and report the effectiveness of warehousing activities and employees performances

To motivate staff by giving certificate to best employees of the month

Communicate job expectations and coach employees

Ensure that total compliance and disciple is maintain on site

Responsible of completeness and update of site files

Meeting with employees and client

Ensure standby pool is sufficient where applicable

Manage training and ensure training remain current

Training new staff all warehouse systems

Build and maintain a relationship with client

Investigate AOD’s and submit for deduction

Attend to IR issues, warning, hearing and suspending on site

Submit headcount report

Manage the issue of uniforms

Induction of new employees

Physically checking, counting, writing total of stock being loaded and unloaded onto trucks

Supervision, checking and pulling bulk for belt outbound loading

Supervision, checking and all stock for picking

Supervising 99 staff daring’s strikes

Supervising 40 warehouse staff

Maintain and manage warehouse premises clean and neat and orderly

work area

Maintain and manage warehouse operations

Ability to deal union and members

Daily meetings with all employees before start shift

Maintain stock accuracy

Maintain bin accuracy

Check stock Level

Updating regular bin locations

Compliance of safety

Ensuring that stock sent to customers or Branches are corresponding with processed documentation (Part Number, Description, Quality and Quantity)

Document Control on all revolving stock (ISO)

Prepare parcels correctly and in time for collection

Following up on Inter-Branch Transfer queries

Following up on inter-Branch transfer queries

Manage and report on all stock received incorrectly

Procedures in running warehouse operations

Implements best practice in maintaining and managing warehouse

Checks and counts all stock for inbound and outbound freight

Ensure that all products is free of damage and infestation

Assures that customer orders are complete and correct

Assist in loading and unloading as needed

Check contents of assembled orders

Sign for inbound shipments as necessary

Report all shortages from MTN, Damages and Miss-shipments on

Appropriate forms and forward them to Office Staff

Promote a safe work environment through personal actions

Unload or Unpack incoming stock

Material recording, scheduling, dispatching

Collections and distributing workers

Entered data in handle held white

Ensure load correctness of check in and check out by manual counting

Maintain necessary records

Visually examined all incoming and outgoing vehicle

Sorting According Destination

Sorting According Destination

Assembling, addressing, stamping, and shipping merchandise,

Accuracy Checkercalculate

Prepare and process invoices and receivable,Check& receive stock Check & dispatch

Finished goods Check,Material recording clerkstypically do the

Following: Keep records of Weighers, Measurers, Checkers, and Samplers, Recordkeeping,Check stock before it leave the

Warehouse Check invoice to Verification Order /stocks.

ROSS Verification Services,Receive, store and Stock shelves, racks, cases, bins, and tables.

Year : 2014 May 27 until 30 September 2015

Reason for Leaving : Resign

Name of Company : RTT-MTN

Position held : Checker Clerk

Duties : check andinspect all the stock and material before packing

Organize and rearrange material and stock in warehouse

Prepare inventory of all stock and products lying in warehouse

Prepare and verify suppliers before distribution

Stock and store warehouse with products, supplies and equipment

Process and handle papers and documents relating

to warehouse suppliers

Maintain and manage warehouse premises clean and neat and orderly

work area

Maintain and manage warehouse operations

Maintain stock accuracy

Maintain bin accuracy

Check stock Level

Updating regular bin locations

Compliance of safety

Ensuring that stock sent to customers or Branches are corresponding with processed documentation (Part Number, Description, Quality and Quantity)

Document Control on all revolving stock (ISO)

Prepare parcels correctly and in time for collection

Following up on Inter-Branch Transfer queries

Following up on inter-Branch transfer queries

Manage and report on all stock received incorrectly

Procedures in running warehouse operations

Implements best practice in maintaining and managing warehouse

Checks and counts all stock for inbound and outbound freight

Ensure that all products is free of damage and infestation

Assures that customer orders are complete and correct

Assist in loading and unloading as needed

Check contents of assembled orders

Sign for inbound shipments as necessary

Report all shortages from MTN, Damages and Miss-shipments on

Appropriate forms and forward them to Office Staff

Promote a safe work environment through personal actions

Unload or Unpack incoming stock

Material recording, scheduling, dispatching

Collections and distributing workers

Entered data in handle held white

Ensure load correctness of check in and check out by manual counting

Maintain necessary records

Visually examined all incoming and outgoing vehicle

Sorting According Destination

Sorting According Destination

Assembling, addressing, stamping, and shipping merchandise,

Accuracy Checkercalculate

Prepare and process invoices and receivable,Check& receive stock Check & dispatch

Finished goods Check,Material recording clerkstypically do the

Following: Keep records of Weighers, Measurers, Checkers, and Samplers, Recordkeeping,Check stock before it leave the

Warehouse Check invoice to Verification Order /stocks.

ROSS Verification Services,Receive, store and Stock shelves, racks, cases, bins, and tables.

Year : 2014 January 27 until 2014 May

Reason for Leaving : Promoted to be Warehouse Supervisor

Name of Institution : RTT-MTN

Position Held : Order Processing Clerk

Duties : Take down Customer details in order process order to complete field such as

Names, addresses, items number

Checking RICA residential Address, Postal Address, Contact Number

Input data into system

Inform customer about order

Informing customer of expected delivery date

Handle complaints about unfulfilled order

Prepare invoices and delivery document

Prepare order reports for management

Year : 2012 August to 2013 December

Reason for Leaving : Promoter to other Dept

Name of Institution : Mopani SuperSpar Store

Position Held : Receiving and Dispatch Clerk

Duties : Verify order number

Verify items ordered

Check the quantities of items/goods ordered

Check the quality of items/goods

Maintain record of incoming and outgoing of items/goods

Record customs clearance requirement

Collection of goods from customers,

Provides details to customers,

Organizes the dispatch of goods with completed document

Oversee the scheduling, staging, tracking and reporting of the interfaces with

customer

And other Department Staff

An ability to make decision in a fast-paces environment, keep a constant focus on the

Work

Using Verizon Networkfleet,Telogis GPS fleet Management, Routing& Navigation

Dispatching scheduling maintenance Software (D.S.M)

Entering orders dispatching orders to truck dealing with various drivers and

Customers issues

To main a schedule and record of trucks dispatched

Contact trucker drivers Day to day operations of Goods to the customer

To answer customer inquiring in a professional manner and friendly manner

Ask questions and clearly understand the customer’s needs

To record and enter order information accurately into the life and rock dispatch

Systems

To book trucks,plan and assign loads in order to successfully fulfill customer orders

Scheduling drivers and organizing the daily dispatch of the goods for the warehouse to store

Coordinating transportation demands for goods under normal and emergency situations

Maintain customer relations via phone and fax/email making additions, cancellations and changes regards goods location

Oversee the loading and unloading of all goods and supplies in a safe manner by general workers

First in, first out (FIFO).Block and unblock stock on request from Warehouse Controller.

Manage and inform Warehouse controller of any out of stock lines

Check Booking Trucks for services and Control Tollgate Cards

Check TruckDamage and Capture Kilometer

Check Trucks into system and Check Trip sheet and report

Checking Returns from Store andDe-briefing Goods

Year : 2010-2012

Reason for Leaving : End of Contract

Name of Institution : Department of Education

Position Held : Examination Assistant and Stock Control (Storeman)

Duties : To compile records concerned with ordering, receiving, issuing and shipping material

Types, enter information into computer to maintain inventory, purchasing, shipping

Keep back order file in established sequence and releases back orders for issue as

stock becomes available

Receives files to determine unused items

Recommends disposal of excess stock

Receiving Exam Box, Receiving Box of Exam Scripts, Checking incoming The

Exam Box, Dispatching Exam Box, Assistant Markers

Year : 2009

Reason for Leaving : End of Contract

Name of Institution : Jim Rhangani High School

Position Held : Private Educator

Duties : Teaching Xitsonga from Grade 8-10

Teaching HSS from grade 8-9

Teaching Lo from grade 8-9

Teaching Economics from grade 10-11

Year : 2007 January until 2007 December

Reason for Leaving : End of Contract

Name of Institution : Jim Rhangani High School

Position Held : Typist and Admin Clerk

Duties : Capture and verify all relevant data/Marks

Type report, letters and memorandums

Maintain a filling system for items and resolutions relevant to the School

Arrange meetings,venues and manage the office diary

Arrange catering and Take minutes in meetings

Maintaining spreadsheets and database

Photocopying and faxing and Answering phone

Managing the post and Maintaining filling

Typing question paper and Dealing with database

Invoices and statements

Inputting various data on Microsoft Excel for accounts

manager

General Admin duties with the accounts manager

Year : 2006 January until December

Reason for Leaving : End of Contract

REFERENCES

Name of Person : Mr. ShadrackMutengwe

Relationship : Vector Logistics Transport Supervisor

Tel No : 071 *** ****/084 *** ****/011 *** ****

Name of Person : Mr. Sam Maswanganyi

Relationship : Spar Site Supervisor

Tel No : 078*******/ 015 *** ****

Name of Person : Mr. Ronald Mabasa

Relationship : RTT-MTN Team Leader

Tel No : 083 *** ****/076 *** ****

Name of Person : Mr. Mabunda S.M

Relationship : Jim Rhangani Manager

Tel No : 073 *** ****

Name of Person : Mr. George Khosa

Relationship : Spar Floor Supervisor

Tel No : 073 *** ****/015 *** ****

Name of Person : Mr.CedrickMakhubele

Relationship : Church Chairperson

Tel No : 073 *** ****

Name of Person : Pastor Chauke N.M

Relationship : Church Manager

Tel No : 073 *** ****

Name of Person : Mrs. Nkuna M.C

Relationship : Deputy Manager

Tel No : 082 *** ****

Name of Person : Mrs. Ivy

Relationship : Department Manager

Tel No : 015*** ****



Contact this candidate