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Project Systems

Location:
Buford, Georgia, United States
Salary:
100-110k
Posted:
May 30, 2017

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KIBA POLK

**** ********* *****, ******, ** ****9 C: 678******* ac0jxt@r.postjobfree.com

Highly- effective Senior Business System Analyst delivering technical expertise and business acumen necessary to translate business requirements and

objectives into scalable, highly resilient and successful system solutions.

Working towards CBAP - Certified Business Analyst Professional Certification.

Lean Six Sigma Green Belt Certified.

BUSINESS & TECHNICAL SKILLS

Business process mapping ERP Systems: SAP, Oracle EBS (11i and 12R), JD Edwards, PeopleSoft

Test case scenarios Analytical reporting

Define Use Cases CRM Systems: Salesforce, Microsoft Dynamics

Gap analysis JIRA, Confluence

Data mapping Web Applications and Cloud SaaS Applications

Business artifacts documentation MS Project 2010, 2013

Workflow analysis Reporting: Crystal Reports, BI SAP, R, Tableau, SAS, PowerPivot.

Gathering requirement Visual Basic

Advanced problem solving skills HTTP, FTP, EDI, API, XML, SOAPUI, ETL

Analytical skills Remedy, ServiceNow

Project Management skills Programing Knowledge: SQL/ PL SQL, Java, VBA

Data management Databases: DB2, Oracle, My SQL, Google Cloud, Cassandra, Hadoop

Visionary Microsoft Office Suite 2010, 2013, MS Visio, SharePoint

SDLC -Waterfall, Agile

Results-oriented

Sr. Business Analyst

Macys Corp. Johns Creek, GA 2016- 2017

Project Accomplishments: Applications Enhancements and Process Improvement.

Identified risk and dependencies that will impact projects.

Defined project scope for Business Systems, Integrations and Web Applications Enhancement and got consensus from stakeholders.

Gathered, analyzed information, documented functional/nonfunctional business requirements.

Developed designs architecture flow charts to map out current and future state requirements.

Tested Ecommerce Web applications using JIRA.

Collaborated with Product Owners, SMEs, Business Owners to conducted JAD sessions

Created Release Plan with prioritized list of business and technical features.

Wrote stories, Epics and prioritized backlog list in JIRA.

Facilitated conversations and meetings with users and stockholders to gather requirements

Partnered with architects and stakeholders to ensure business units are satisfied.

Managed complex multi-million dollar projects through SDLC phases.

Conducted current applications processes impact analysis.

Sr. Business System Analyst, 2014 to 2016

Wayne Farms, LLC – Oakwood, GA

Project Accomplishments: Data Automation, ERP System Automation, CRM, ASN Application Enhancement, Invoice Email Application Enhancement, Claims System Enhancement and Process improvement.

Defined project scope for Business Systems, Integrations and Web Applications Enhancement and got consensus from stakeholders.

Wrote PL/SQL scripts to conduct data analysis for business systems.

Conducted needs analysis for projects.

Conducted demo’s features, capture feedback, issues, Service Level Agreement to measure success of implementations.

Reviewed data using SQL to validate data during BETA testing.

Defined user interface requirements and developed UI Mockups.

Reviewed SLAs with vendors and stakeholders.

Created a Release Plan with prioritized list of business and technical features.

Conduct UAT (User Acceptance Testing) regarding internal systems using JIRA

Used JIRA to collaborate with project team regards status of projects.

Implemented chat sessions using to help sales and market communicate more effect.

Developed workflows to help speed up business processes.

Provided support to stakeholders using ticket system.

Conducted strategy sessions with multiple business units to understand their pains.

Managed complex multi-million dollar projects through SDLC phases.

Developed support proficiency for Business Systems: General Ledger, A/P, A/R, Order to Cash, Sub-ledger Accounting) and Procurement, Service Contracts, Order management, Manufacturing Claims, reporting.

Developed current and future workflows to layout business system designs.

Gathered, analyzed information, documented the, UML and functional/nonfunctional business requirements.

Recommended improvements based on tracking metrics and analysis.

Increased business efficiency by 15% by recommending improvements.

Researched and resolved issues regarding the integrity of data.

Defined Use Cases to understand business need.

Conducted JAD sessions with stakeholders to elicit requirements.

Partnered with architects to provide solution designs for new business systems.

Conducted test plans with stakeholders for business systems.

Reviewed stakeholder’s concerns and new opportunities to drive business strategy at weekly planning sessions.

Conducted MS Power Point presentations meeting with upper management regarding the impact of projects

Developed training documentation and best practices to help train stakeholders on new business systems, integrations and applications enhancement.

Business Analyst, 2013 to 2014

Vonage – Atlanta, GA

Project Accomplishments: Process Improvement, Multiple Business System Integrations, CRM integration and Reporting/Dashboard Project

Managed complex multi-million dollar projects through SDLC phases.

Defined Use Cases to understand business need.

Provided support to stakeholders using ticket system.

Collaborated with Product Owners, SMEs, Business Owners to conducted JAD sessions

Conducted demo’s features, capture feedback, issues, Service Level Agreement to measure success of implementations.

Developed support proficiency for Business Systems: (General Ledger, A/P, A/R, Order to Cash, Sub-ledger Accounting) and Procurement, Service Contracts, Order management, Manufacturing Claims, reporting.

Conducted JAD sessions with stakeholders to elicit requirements.

Wrote stories, Epics and prioritized backlog list in JIRA

Acted as Salesforce administer for the company.

Collaborated with third party vendor on complex projects.

Assisted in Integrated JIRA with CRM Salesforce.

Setup workflows in JIRA for stakeholders.

Maintained JIRA licensing for the company.

Developed multiple analytical reports and dashboards to streamline process.

Conducted UAT (User Acceptance Testing) regarding internal systems using JIRA.

Defined project scope for Business Systems, Integrations and Web Applications Enhancement.

Provided business systems support to stakeholders for multiple business units.

Identified gaps between the current and future capabilities and the business requirements.

Documented business processes and analyzed procedures to see that they would meet changing business needs.

Managed testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing.

Conducted MS Power Point presentations meeting with upper management regarding the impact of projects.

Business Systems Analyst, 2010 to 2013

Polk & Associates, LLC– Suwanee, GA

Project Accomplishments: Window Deployment Migration, Billing/ Claims System Upgrade, ERP System Automation, and Data Wireless Migration.

Define Use Cases to understand business need.

Conducted demo’s features, capture feedback, issues, Service Level Agreement to measure success of implementations.

Performed bench mark analysis and identified savings opportunities and potential enhancements.

Collaborated with Product Owners, SMEs, Business Owners to conducted JAD sessions.

Conducted UAT (User Acceptance Testing) regarding internal systems using JIRA.

Conducted needs analysis for software application projects.

Provided current and future process flow to layout architecture business system designs.

Managed complex multi-million dollar projects through SDLC phases.

Wrote stories, Epics and prioritized backlog list in JIRA.

Wrote SQL scripts to conduct data analysis for testing business systems inputs and outputs.

Defined project scope for Business Systems, Integrations and Web Applications Enhancement.

Researched and advised best practices for application solutions.

Provided support for business systems for multiple business units.

Developed support proficiency in Business Systems:(General Ledger, A/P, A/R, Order to Cash, Sub-ledger Accounting) and Procurement, Service Contracts, Order management, Manufacturing, Claims, reporting.

Facilitated conversations and meetings with users and stockholders to gather requirements.

Gathered, analyzed information, documented UML, functional/nonfunctional and business requirements.

Researched and resolved issues regarding the integrity of data flow into databases.

Provided training and documentation new business systems.

Conducted MS Power Point presentations meeting with upper management regarding the impact of projects.

Business Analyst, 2008 to 2010

CLA – Atlanta, GA

Project Accomplishments: ERP system Integration, Process Improvement.

Provided current and future process flow to layout architecture business system designs.

Recommended process improvements based on tracking and analysis.

Conducted test plan with stakeholders to drive UAT for business systems.

Defined project scope for Business Systems, Integrations and Applications Enhancement and got consensus from stakeholders.

Conducted sharing sessions for 12 months to capture “Lessons Learned” and streamline the product improvement process.

Define Use Cases to understand business need.

Proposed and published metrics and KPI's to be incorporated into the monthly scorecards.

Conducted interviews with key business users to collect information on business processes and user requirements.

Conducted ROI analysis on each project.

Validated data to confirm DB system outputs are correct.

Business Analyst, 2008 to 2008

Wells Fargo - Treasury Department, Consultant through Ajilon – Minneapolis, MN

Business Analyst, 2007 to 2007

Piper Jaffrey - Capital Market Department, Consultant through Robert Half – Minneapolis, MN

Financial Analyst/Accounting, 2005 to 2007

Target Corporation – Minneapolis, MN

Financial Analyst, 2001 to 2004

Citi Group – Bloomington, MN

MBA: Information Systems – Working towards

Syracuse University – Syracuse, NY

BBA: Accounting

American Intercontinental University - Hoffman Estates, IL

Associate of Science: Business

American Intercontinental University - Hoffman Estates, IL

Associate of Science: Computer Systems

KRS – Bloomington, MN



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