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Customer Service Human Resources

Edison, New Jersey, United States
May 30, 2017

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Elizabeth Eid

Cell#: 732-***-****

Home#: 732-***-****

May 18, 2017

Dear Human Resources Manager:

I am seeking an administrative or executive support position that will utilize my strengths in detail orientation and multi-tasking abilities. I am willing to start in an entry-level position, in order to acclimate myself to your company. My salary requirements are quite flexible. Also, I am confident that my clerical and finance background will be an asset to your firm.

I am personable, competent, hard-working, and diligent. I am able to communicate well with both management as well as my peers in a work environment. I have experience in companies that span multiple industries – retail, health care, education, manufacturing, hospitality (hotel and restaurant), non-profit, fashion, legal, quasi-governmental, automotive, commercial cleaning, trucking, food service and real estate. I am also very involved in the community with various volunteer organizations, professional associations, social clubs, sports and hobbies.

I have an Associate’s degree in Accounting and I am pursuing a Bachelor’s degree in Finance. I need three courses to complete my degree and anticipate graduating within a year. I have basic Spanish and intermediate German language skills. I am well versed with computers and internet usage skills, as well as being very resourceful.

I am particularly interested in applying for the open position in your company. Attached is my resume which lists my qualifications and highlights my accomplishments. I am also able and willing to travel if the position requires it. I am available to speak with you and I look forward to hearing from you soon.


Elizabeth Eid

Elizabeth Eid cell#: (732) 689 – 1819


Crochet & Knitting Instructor – Hobby Lobby, Iselin, NJ 11/16 – present

Office Assistant – City Beef, Trenton, NJ 09/16 – present

Financial Data Entry using QuickBooks. Office Work (same as below). Performing forensic accounting projects

for owner. Back Up to Receptionist/Cashier. Doing minor office housekeeping.

Team Member – Target’s (Pizza Hut), Edison, NJ 10/15 – present

Make pizzas, salads & other food items from scratch, Wash dishes, Stock & account for all inventory items, Handle cash register, Promote store specials, Clean work area & equipment, Answer guest inquiries.

Substitute – Westfield Board of Ed, Westfield, NJ 06/14 – present

Answer phones. Handle confidential filing. Transport students. Misc. office work as assigned. Greet & direct staff & students. Assist students & teachers with classroom work. Work in library - organizing bookshelves.

Office Manager – City Beef, Trenton, NJ 03/15 – 08/15

Handled bookkeeping - Accounts/Payable, Accounts/Receivable, Multi-State Payroll, Inventory & Collections. Misc. office work as assigned. Answered phones. Took orders. Organized vendor files. Provided customer service. Assisted Receptionist/Cashier. Cash Management and Cash Forecasting. Resolved unemployment tax issues. Dealt with government officials. Processed workers compensation.

Part-Time Receptionist & Cashier – Jersey Nissan, North Plainfield, NJ 12/13 – 06/14

Greeted & directed customers. Answered main phone line. Handled sales transactions & paperwork. Handled Cashiering. Used ADP & Reynolds software systems to post transactions. Did misc accounting.

Filing Clerk – Arc of Morris County, Morris Plains, NJ 08/11 – 01/12

Organized clients, personnel & payroll files. Completed miscellaneous projects for P/R. Handled mail. Maintained vehicle logs for agency cars. Completed misc. computer data entry for managers.

Payroll Consultant (Temp Job) – Alice & Olliva, LLC, Secaucus, NJ 04/11 – 08/11

Organized payroll files. Assisted with payroll for up to 180 employees. Handled payroll issues.

Seasonal Sales Associate – Talbot’s, Edison, NJ 10/07 – 03/08

Maintained & restocked store shelves. Assisted customers with purchases.

Benefits Specialist – Sills, Cummis & Gross, Newark, NJ 09/07 – 02/08

Handled health & welfare issues for up to 350 employees, reviewed & edited benefit plan documents; handled benefits orientation & enrollment for new employees; resolved medical & dental claims issues; managed 401k, profit sharing & defined benefit plans, including enrollment, loan processing & employee communications; processed COBRA; responsible for FMLA administration

Director of Human Resources – 21 Club, Inc., New York, NY 04/88 – 10/01

Processed payroll for up to 180 employees; audited time sheets for errors; prepared payroll reports; responsible for paying payroll related invoices; initiated domestic & international bank wire transfers; prepared journal entries. Benefits administration (same as above). Prepared employment offer letters and classified ads for job openings; conducted exit interviews and telephone screening interviews; prepared employee correspondence; handled recruiting Involved in union contract negotiations; handled department of labor claims; responsible for filing allocated tip tax and union dues reports; prepared EEOC & OSHA reporting; Back up Adm. Asst. for General Mgr


Miscellaneous Volunteering – Jersey Cares, Newark, NJ 2011 – present

Recreation Assistant – Runnells Specialized Hospital, Berkeley Heights, NJ 2007 – present

Children’s Program Aide – Coalition for the Homeless, Elizabeth, NJ 2014 – 2014

ESL Tutor – Union County Literacy Volunteers, Roselle, NJ 2010 – 2014

After School Tutor – Achieve, Maplewood, NJ 2011 – 2012

Class Room Aide – Jefferson Elementary School, Westfield, NJ 2002 – 2003

Cub Scout Den Leader – Patriot’s Path Counsel, Watchung, NJ 1998 – 2004


Kean University, Union, NJ, BS, Finance with Spanish Minor expected graduation 2017

Oxford University, Newark, NJ, Certificate, English as a Second Language 2011

Union Community College, Elizabeth, NJ, Certificate, Retail Sales & Skills 2007

New York University, New York, NY, Diploma, Human Resources Management 1992

Bergen Community College, Paramus, NJ, AS, Accounting 1991

COMPUTER SKILLS ADP P/R, Paychex, Kronos, eTime, Report Smith, MS Office, QuickBooks, Lotus, WordPerfect, WordPro, Internet, Online Social Media

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