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Records Officer

Pietermaritzburg, KZN, South Africa
May 30, 2017

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Fikile I. Ndumo

Curriculum Vitae


I am an administrative professional with 9 years industry experience.My reputable extensive working experience and knowledge has exceptionally provided me with exposure in the administration, records keeping, reception Division by performing and pursuing office management, rendering effective and well organized administration support functions

I am self-motivated with excellent numerical, customer care, service delivery orientated skills furthermore I adapt promptly to change. I am dedicated in achieving, accomplishing the organization standards and providing utmost outcome.Given the opportunity, I will make a valuable and productive contribution to your organisation with my ability to learn and understand.


Full Names Fikile Ivy Ndumo

Location South Africa, kwaZulu Natal, Pietermaritzburg

Residential/Postal Address 50 Eugene Marais Napierville, Pietermaritzburg 3201

Email Address

Contact numbers 079-***-**** mobile

033-***-**** work

Fax Number 086-***-****

Criminal Offence None

Nationality South African

Drivers Licence Code 10 (C1)

Marital Status Single

Date of Birth 19 September 1984

ID Number 840-***-**** 081

Employment Equity African Female

Job Type Permanent

Availability Calendar Notice

Relocation Anywhere in South Africa

Languages: English,Zulu&Xhosa


2003 Matriculated – Pietermaritzburg Girls’ High School

1998 Computer – Sizwe Africa IT Learning

1999 Bookkeeping – Varsity College

2015 Security Clearance – Republic of South Africa - State Security Agency

2016 Bachelor of Commerce Internal Auditing (currently) -UNISA PMB


Position: Registry Clerk

Duration 03/01/2007 to13/04/2010

Occupation Registry/Records and Document Management

Employer Sector Government

Division Registry

Job level Junior

Job type Permanent

Benefits Medical Aid, Housing Allowance, Pension Fund

Location South Africa, kwaZulu Natal, Durban

Key purpose: The link between an organization’s various departments and ensures the smooth flow of information from one part to the other.

Receipt,Sorting, Opening, Date Stamping of official mail as per policy and procedure

Distributing of official letters unopened to relevant directorate

Recording of incoming registered mail in the register

Dispatching outgoing mail, including enveloping and franking

Recording of registered outgoing mail together with stickers bearing the tracing numbers

Handling of The remittance in accordance to policy and procedures

Handling of secret/confidential postal articles

Drawing files from cabinet that are requested by officers and filling of files in cabinets

Filing of all documents

Closing and opening of new volumes of files as per policy and procedure

Receive and facilitate immediate the delivery of faxed documents

Typing of documents, Screening of incoming calls, record messages

Receive record and distribute all incoming and outgoing documents

Peruse agendas and meeting documents to identify the relevant documents that need urgent attention

Photocopying, Faxing, Binding and Laminating of documents

Ensure that all aspect of record keeping adhere to relevant departmental policies and procedures and National Archives (Act 43 of 1996)

Maintaining an efficient filing system

Maintaining a pending file register of files

Maintain hard copy and electronic filing system

Downloading and distribution of circulars from the Department of Health Intranet (General&HRM Circulars)

Maintaining of the daily duty register, leave rooster in the absence of senior registry clerk

Controlling of the office photocopiers

Assist in other duties assigned by supervisor

Position: Records Officer

Duration 19/04/2010 to date

Occupation Records Document Management/Administrative/Reception

Employer Sector Government

Job level Junior

Job type Permanent

Benefits Medical Aid, Housing Allowance, Pension Fund, Ministerial Allowance.

Location South Africa, kwaZulu Natal, Pietermaritzburg

KEY PURPOSE: To implement an effective well organized Office management, filing system, document keeping/tracking that adheres to the laid down policies and procedures.

Ensure effective handling of post

Sorting, opening, dispatching of official mail

Date stamping and Capturing of all incoming correspondence in the departmental mail tracking system

Control receipt, recording of all incoming and outgoing correspondence in the office of the M.E.C

Provide effective and efficient document management to the Office of the MEC

Render effective control of the registry

Manage registry activities in the Directorate on a daily basis

Control records management activities in the registry

Ensuring that subject description and other information of files are accurate

Ensure that subject description and other information of files are correct

Render effective and well organized administration support

Provision of efficient management of documents, files, memorandums to and from various Stakeholders, Provincial National Health Institutions

Ensuring that all documents are filed in accordance with the Prescripts of the National Archives Act (Act 43 of 1996) and the Ministerial filing systems to ensure easy access to information

Maintenance of manual and electronic filing system

Updating and maintaining an up graded manual and electronic filing systems

Ensuring the safe keeping of all documents in The Office of the MEC

Maintaining a pending register of files

Maintaining Complaints, S&T Claims/overtime claims registers

Receipt of letters addressed to The MEC provision of immediate effective acknowledgement letters to the writers and various stakeholders

Tracking of documents and providing feedback on various matters

Maintaining of files and keeping a record thereof

Drawing of files from cabinet as requested by officials

Opening of new volumes of files and disposing of files

Indexing, scanning and capturing of data

Regulating access and the flow of correspondence

Providing enquiry services

Proofreading letters and documents

Retrieval of information

Maintaining a tracking system for documents, memorandums, submissions and reports

Controlling of the office photocopiers

Receive and facilitate, immediate the delivery of faxed documents

Assisting with the packaging of compiled parliamentary questions

Able to develop administrative procedures

Supervising In service trainees

Photocopying, Faxing, Binding and laminating of all documents

Maintaining the Office Registry and Archives

Formation and maintaining of the Ministry Library

Typing of documents memorandus,reports and submission

Provide administrative support to the projects teams

Screening of incoming telephone calls in the absence of receptionist

Assisting in accommodation bookings for The Office of the MEC

Assist in in Coordination all arrangements and logistics for events

Compiling request of Travelling and Subsistence Claims

Assist in preparing claims for overtime

Assist in Setting up and coordination of meetings

Support staff in assigned project based work

Assisting in other duties as assigned by the supervisor


Mr. Desmond Motha

Public Relations Officer

033-***-**** ext 3175 ext. 2019 work

083-****-*** mobile

Ms. Nelisiwe Thabethe

Finance Manager- Office of the M.E.C for KZN Health (2011 to 2014)

Finance and Systems Manager presently employed: Vryheid Hospital

034-***-**** work

063-***-****/072-****-***/083-***-**** mobile

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