LYDIA DAVIS

**** ** **** ******, ***** Lauderdale, FL 33068

Cell: 954-***-**** Email: ac0jmm@r.postjobfree.com

PROFESSIONAL SUMMARY

Energetic, reliable Office Manager skilled with working with a diverse group of people. Managed two office locations for trauma surgeon. Driven, compassionate, dedicated, energetic, highly motivated, dependable, mature, responsible, ambitious healthcare professional with over 20 years hands-on experience in fast-paced physician offices, outpatient facilities and hospital environments. Accountable and responsible with a strong focus on patient care.

EDUCATION AND TRAINING

2013 Bachelor of Science: Health Administration

University of Phoenix - Fort Lauderdale, FL

4.0 overall GPA Academic Achievement Award Health Administration

Graduated Magna Cum Laude, Top 10% of Class

2003 Certified Nursing Assistant

Center for Career Training - Fort Lauderdale, FL

4.0 GPA, top 10% of class

SKILL HIGHLIGHTS

Microsoft Office

Organizational skills

Time management

Conflict resolution

Communication skills

Training and development skills

Problem resolution ability

Staff training/motivation development

Proven patience and self-discipline

Effective Under Stressful Conditions

PROFESSIONAL EXPERIENCE

02/2015 to 5/2017 Lead Patient Care Coordinator, HCH Dr. Jonathan Levy - Fort Lauderdale, FL

Direct patient flow during practice hours, minimizing patient wait time.

Obtain authorizations for procedures and tests ordered by the physician.

Scheduled MRI/CT scan in conjunction with Surgical Coordinating.

Maintained an organized logging system for tracking test results.

Coordinate patient appointments.

Provide administrative support for two physicians and physician assistant.

Ensure compliance with medical/legal requirements, JCAHO standards and Army regulations.

Acts as a liaison between the business department, billers and third party payers in resolving billing and reimbursement accuracy.

Demonstrate knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.

Ensured HIPAA compliance.

Strictly followed all federal and state guidelines for release of information. Increased productivity of scheduled surgical cases.

Serve as a liaison between patients and physicians to assist patients in understanding their treatment plans.

Maintained patient privacy and confidential patient information.

11/2010 to 09/2014 Legal Assistant, Tripp Scott PA - Fort Lauderdale, FL

Organized and prioritized the case loads of eleven attorneys.

Managed communication with courts regarding status of petitions and granted orders.

Managed consent to change attorney for high-volume transfers.

Acted as the point of contact for all incoming co-counsel requests.

Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.

Processed and distributed invoices to bill clients.

Stayed within travel and expense budgets while scheduling attorneys' travel arrangements.

Maintained the master calendar for client appointments and court appearances.

Docketed orders and depositions for attorneys.

Act as liaison between clients, vendors and attorneys.

Coordinated and scheduled meetings and telephone conferences.

10/2008 to 08/2010 Senior Surgical Coordinator, Weston Outpatient Surgical Center - Weston, FL

Maximized client satisfaction.

Increased revenue by assisting in creating surgeons blocked OR time specific to their needs.

Maintained compliance with company requirements.

Cultivated productive leadership team to drive improvements.

Maximized employee retention by creating positive work environment. Maintained an up-to-date department organizational chart.

Managed daily surgical schedule for six operating rooms and three procedure rooms.

Planned and organized quarterly gathers for physicians’ offices that assisted in increased satisfaction for the physicians and their office staff.

04/2007 to 09/2008 Administrative Assistant, Imagine Charter School - North Lauderdale, FL

Drafted meeting agendas.

Supply advance materials and executed follow-up for meetings and team conferences.

Planned meetings and prepare conference rooms.

Planned travel arrangements for three executives and staff.

Served as central point of contact for all outside vendors needing to gain access to the school.

Maintained and up-to-date department organizational chart.

Managed the day-to-day calendar for the principal and assistant principal. Managed daily attendance for over five hundred elementary and middle school students.

Coordinated substitute teachers for coverage.

Coordinated career day activities for the school.

Other projects assigned by Principal and or Assistant Principal.

PROFESSIONAL SKILLS

Proven record of successfully prioritizing and managing multiple assignments of varied complexity in a fast-paced environment.

Frequently recognized for exemplary dedication and hard work, and often relied upon to assist with complex projects and assignments.

Advanced knowledge of various computer software including Microsoft Word, Excel, PowerPoint, Outlook, Adobe, and WordPerfect.

Contact this candidate