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Property Management

Scottsdale, Arizona, 85254, United States
May 30, 2017

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Scottsdale, Arizona


Brenda Lee-Harrison

Asset Manager / Property Manager / Vice President of Operations Over 20 years of real estate management,

construction project management, and real

estate leasing and sales experience

Demonstrated excellent written and verbal

communication skills

Experienced staffing real estate management


Experienced in developing strategies and

business concepts into profitable asset

management portfolios

Enjoys developing talented individuals that

implement financially successful asset

management and construction project

management teams

Leading project teams in the delivery of client

requirements from inception to completion

Dynamic, energetic, and highly experienced in

commercial, multi-family, and retail property

management with solid history of success

Oversight of multimillion-dollar assets and

investment properties

Strong financial acumen


Senior Property Manager

Bill Milburn Companies - [General Construction,

Construction Management, Lease-Back]

Senior Regional Property Asset Manager

Asset Manager for Multi-Family, Retail, and

Commercial Sites

Portfolio included:

512 Multi-Family Community

Three Class B Office Sites

Two Retail Strip Malls

Scheduled projects according to timelines

and established milestones in accordance to

company and investor deadlines and goals

Assisted with planning team tasks and

construction project management

Established rapport with vendors, clients,

potential investors, and company ownership

Regional Property Manager

Gillingwater Properties [Multi-Family


410 Units

Responsible for all aspects of the operations

of a portfolio of 5 multi-family properties

Professional resident relations, lease


Oversight of engineering crews and project


Professional oversight of capital


Budgeting, CAM reconciliations, ownership

reporting, communications, and professional

relationships with upper management and


Monitored properties' performance

Established rapport with vendors, clients,

potential investors, and company ownership

Supervised property managers

Asset Manager

Gallaher/Moore [Commercial Development and


Administrative planning assistant

Project management ($500K to $3M)

Established rapport with vendors, clients,

potential investors, and company ownership

Contract & lease negotiations

Vendor service management

Business development / ROI

Market research & analysis

Preparation of fiscal year-end property

budgets and plans

Tenant improvement management

Additional Professional Experience

Team building - motivation and training

Ability to deliver quality outcomes under time pressures Comfortable working with ownership, clients, and third parties at senior level Capital improvement leadership

Coordinating and managing all project activity & ensuring project deliverables are achieved to plan Core process development - including operating procedures High standards for customer service

Leading functions of construction project management including planning, processing, specs-approvals, managing staff, supervising sub-contractors, budgeting, scheduling, progress reporting, and timely completion of projects

Management of rent and occupancy analysis (daily)

Implemented cost-control and revenue improvement programs Preparation of fiscal year-end property budgets and plans Producing the highest possible net operating income Professional management of administration personnel and operations/maintenance crews Professional marketing and leasing of asset management portfolios Professional relationship skills with ownership - clients and investors - including REIT ownerships Proficient quality property/asset management services - including multi-family, condominium, commercial, and retail properties

Provided site supervision and field management on a diverse range of commercial construction - tenant improvement construction and telecommunications projects Revenue management software experience

Responsibility for maximizing long-term operating performance of property portfolio Third party management experience

Thorough understanding of competitive market analysis Thorough understanding of importance of physical condition of the communities Core Competencies

2013 - 2016

2011 - 2013

2007 - 2011

Vice President of Operations

Vivid Solutions Scottsdale

[ IT & Communications Company ]

Vice President of Operations for a growing IT solutions firm in Scottsdale. Responsibility of project management

Scheduling management

Pre-planning and budget creations

Problem Solving Scope Changes and Change Order Management Up-selling structured communications cabling. telecommunications equipment, VoIP, and associated cabling and/wiring

Other offerings represented included business telephone systems, security cameras, and similar low voltage communication systems - including fiber optics

Clients included Cox Communications, Talus Construction, and High Profile Commercial Clients Community Property Manager

Silver Mountain Real Estate

[ Real Estate Asset Manager for Property Management Company - Scottsdale, Arizona ] Responsibilities included:

Asset Manager for multi-family condominium projects Management of rent collection, budget preparations and final budget reviews Management of payables and receivables

Preparation of fiscal year-end property budgets and plans Team building for customer/resident relations

Professional relationships with vendors

Management of personnel for day-to-day operations - including engineering crews Oversight of team building and leasing responsibilities Development of relationships for multiple ownerships General Manager -Commercial and Retail Property Management Transwestern

[ General Manager for Real Estate Property Management Company, Denver, Colorado ] Responsibilities included:

Asset Manager for 850,000 square foot REIT owned commercial and retail properties Responsible for the implementation and administration of policies, procedures, and programs on a day-to-day basis that assured assets were well-managed

Responsible for rent collections, property budgets, and managing payables and expenditures Implemented legendary customer service with tenants, prospective tenants, Built strong relationships with contractors and vendors Preparation of fiscal year-end property budgets and plans Managed office personnel and engineering crew

Focused on productivity and results

Oversight and short term production of leasing responsibilities REIT ownership

Reported directly to senior vice president of management services Work History

MRI Residential Management (2016)

Yardi Voyager


Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Confident, articulate and a team player

Daily Unit Pricing Analysis for Multi-Family Units: Web-Based Software

Revenue management software

Administration Skills

Steadfast leader, mentor, and coordinator with

track record of steering improvement projects,

tenant improvements, and project management


Experienced in building and guiding top-

performing teams and optimizing internal

operations and assets

Talent for cultivating and supporting tenant and

resident relationships, leading to high

occupancy rates, minimal turnover, and renewal

of long-term leases

Proven asset and project

management with guiding principles which

has remained the same -- keep it simple and do

it right

Monitoring property(ies) performance

Well maintained properties

Satisfied boards and ownership

Leadership Skills

I would greatly appreciate the opportunity to meet with you to further discuss my qualifications.

I am a performance-driven individual who can

create measurable success on a team and turn

complex problems into solutions.

I am confident that my qualifications would be an

asset to your company.


Bachelor of Science Business, BSB/SBE

University of Texas, University of Phoenix


Available Upon Request


Construction: Tenant Finish-Out and Project Management Bidding, estimating, proposals

Budgeting, scheduling, & cost control

Change order management

Leading all functions of construction project management - (property management) Managing staff, supervising sub-contractors

Planning, processing, and spec-approvals

Progress reporting and timely completion of projects Subcontractor supervision

Investment Real Estate: Finance

Analyze budget variances

Budgeting and accounting

Financial statements

Forecasting income and expenses

Forecasting and managing capital improvements

Manage scope of asset business plan and budget

Preparation of fiscal year-end business budgets and plans Tracking cash flow analysis

Investment Real Estate: Asset/Property Management

Adhere to company policies

Ability to meet deadlines and multitask

Data analysis

Event planning

Exceptional attention to detail with proven interpersonal skills Lease abstracts evaluations

Marketing & branding

Monitor Market Conditions and Strategies - Implement Adjustments Organized and timely reporting

Rent roll competencies

Sales, operations and logistics

Well maintained properties

Satisfied boards and ownership


Multiple Real Estate, Construction (Project Management), Commercial, and Multi- Family Management Courses

Leadership Training

Developing Personal Leadership

Effective leadership skills

Financial management

Legal responsibilities and risk management

Property evaluation and due diligence

Property performance management

IREM & National Apartment Association Education


Financing - Development

Management and Operations Marketing and Leasing

Legal and Risk Management

Leadership / Business Ethics / Professional Affiliations Ownership/REIT Management Communications & Relationships Maintenance Leadership

Other Professional Courses

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