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Customer Service Sales

Burlington, New Jersey, 08016, United States
May 30, 2017

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Vivienne Davis

Phone: 609-***-**** Email:


Office management, Appointment setting, Billing, Closing/Contract Management, strong

Customer relations, satisfaction and services, Database administration, Scheduling, Inventory

Management, Microsoft Office, Networking, Inside Sales/Sales, Account manager, Balancing and Adhering to budgets, Coordinating travel plans and Meeting deadlines. Website Manager.


Automobile Sales

Bristol Motor Cars, Bristol PA - Aug 2015 - Present

• Studying characteristics, capabilities, and features of automobiles;

• Develop buyers, maintain rapport with previous customers; suggesting trade-ins;

greeting drop-ins; responding to inquiries; recommending sales campaigns and


•Qualifies buyers by understanding buyer's requirements and interests; matching them to various models to customer needs; building rapport.

•Demonstrates automobiles by explaining characteristics, capabilities, and features; explaining warranties and services.

•Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining and offering warranties, services, & financing; collects payment; delivers automobile.

•Provide sales management information by completing reports

Associate Producers/Executive Assistant (telecommute P/T)

Epic Artist’s Film, New Rochelle NY Nov 2013-Sept 2015

•Coordinated and overseeing creative aspects of short film projects; Festival coordination. Light travel

•Presentations seeking sponsorships via phone and internet correspondence.

•Incorporated my business skills as well, account payable, receivable and balancing the budget, arranging travel plan and hotel stays for actors and staff,

•Various customer service duties performed daily.

•I am a currently a producing partners at Epic Artists Films.

Account Manager/Inside Sales

Your Choice Coffee - Bensalem, PA - October 2004 to October 2013

•Closed accounts scheduled equipment /scheduled pick-ups, and collected past due

Balances utilizing Challenge Master and Streamware Software systems

•Scheduled and dispatched service calls - for coffee/ water equipment and pick-ups for delivery errors to reverted product back to inventory/followed up with warehouse and scheduled regular maintenance service.

•Managed company’s website hosted by Volusions, keeping it up to date adding and re- moving product regulate pricing (sale /discontinued items), closing and opening client accounts enabling them to use the website to order.

•Monitored quarterly buying trends and followed up regarding negative changes while reinforcing the favorable.

•Keeping Customer equipment up to date and company’s needs them regarding inquiries, complaints and other account issues promptly and professionally as I serviced multi-billion dollar corporations with precession and perfection.

•Reviewed and enforced contracts. Maintained and excellent rapport with customer and followed up with complaint, service and service issues.

•Trained new employees - Established a Bonus/Incentive program

World caster coordinator/ Freelance Graphics and Website Manager

World Power Gospel Radio ( – National Harbor, MD – January 2011-Present

Networked and followed up via phone and email with potential world casters

Compiled and sent out welcome packets to new clients, and assisting them to ensure they are aware if programs and perks.

Managed website, scheduled & updated the database and program guide on the website.

Chair the monthly world caster meeting via Telephone Free Conference. I coordinate and distribute the agenda and the minutes via email, and follow up with clients concerns, solutions and ideas.

Billing statements/late notices

We have also coordinated and managed events hosted by WPGR; have done voice over commercials for clients, designing flyers, tickets and pamphlets outlining order of service and designed company’s logo.


Rowan @ Burlington County College - Mt Laurel NJ (Business Marketing; currently attending)

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