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Customer Service Sales

Location:
Jonesboro, Georgia, United States
Posted:
May 30, 2017

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LAURA JONES

** ******** ** *********, *******

C: (770)-***-****

ac0j01@r.postjobfree.com

Summary

Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable ability to lead new employees and maximize team performance. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Enthusiastic Head Cashier bringing 10 years of retail experience as well as unsurpassed strengths in customer service and sales.

Skills

Strong organizational skills

Sharp problem solver

Energetic work attitude

Adaptive team player

Opening/closing procedures

Customer service mindset

Sales proficiency

cashier

receptionist

Experience

July 2012 -Morrow, GA Sams Club baker/cafe/meat department

Monitored cooking completion times for efficient use of ovens and other equipment. Maintained an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly customer service. Followed code dating procedures and adhered to legal regulations governing product labeling and packaging.

June 2009 to June 2012

Riverdale, GA Dollar Tree Assistant Manager

Recommended merchandise based on customer needs. Facilitated monthly and quarterly physical inventory counts. Managed team of 20 of professionals. Developed department's first incentive performance plan which motivated staff and resulted in a 23% increase in sales. Initiated program that standardized employee training and led to increase in customer satisfaction by 12%.

September 2000 to May 2009

N. lasvegas, NV Jerrys Nugget Cashier/ Server

Greeted customers promptly and responded to questions. Built and maintained productive relationships with employees. Managed cashier shifts and breaks. Counted and balanced cashier drawers. Worked in competitive team environment to exceed revenue quotas.

March 1993 to August 2000

Las Vegas, NV Farias Auto Repair Receptionist/Cashier

Developed, implemented and monitored programs to maximize customer satisfaction and manage on-site

customer service representatives. Contributed to repeat and referral business by using strong customer service and problem solving skills. Organized work records and filed reports. Ordered accurate amounts of parts and supplies to maintain necessary inventory.

Education

James Campbell High School 1982-1987

Degree- High school diploma

References

Available Upon Request



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