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Customer service Representative

Location:
Lagos, Nigeria
Salary:
90000
Posted:
May 27, 2017

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Resume:

Fasakin Adedotun Oluwaseun

**, ****** ****** ***** ***-oke Lagos

Career Objective:

To contribute immensely to the advancement of an organization through the utilization of my acquired knowledge and collective experience in identifying, and processing all activities that will impact my organization positively in all spheres, while building a very successful career in the process.

Personal Details:

1Date of Birth: May 13th, 1993

2Sex: Male

3Marital Status: Single

4State of Origin: Ekiti State

5Email: ac0isi@r.postjobfree.com

6Mobile: (1-080********

Educational Background:

INSTITUTION ATTENDED

INSTITUTION ADDRESS

YEARS ATTENDED

CERTIFICATES OBTAINED

University of Ibadan, Ibadan

Ibadan, Oyo State, Nigeria

2010-2015

B.Agric. in

Agricultural Biochemistry and Nutrition

Sceptre Comprehensive college

Emmanuel high street, Ojota

2004-2010

Senior School Leaving Certificate.

Sam O nursery and primary school,

Gafari street, Ogudu

1993-1998

Primary school leaving certificate.

Work Experience:

ORGANIZATION POSITION DATE

1. Avant-Garde Management Services. (Emergency Response 2016-2017

Ikeja, Lagos. (NYSC) Center Consultant)

Responsibilities:

Provide first level support to customer challenges via telephone, email and SMS.

Effective handling of Customer Relationship Management (CRM) software.

Exhibiting competent product knowledge.

Handling of life threatening emergency calls on; Accident, Robbery, Building Collapse, Fire outbreak, Riot and facilitating critical rescue mission.

Handle customer complaints or enquiries via telephone, emails or text messages.

Efficient use of altigen communication software

2. Industrial Attachments 2014

Cocoa Research Institute of Nigeria

University of Ibadan Teaching and Research farm

Nigeria Institute of Horticulture and Research Technology

Skills/Personal Attributes:

Excellent oral and written communications skills

Customer Service Skills

Excellent Telephone Etiquette

Good interpersonal skills with strong analytical minds

Integrity, honesty and Self-Discipline

Effective team player.

COMPUTER KNOWLEDGE: Proficient in Microsoft office package

HOBBIES AND INTERESTS:

Football, Research, and Travelling

REFEREES:

Available on Request



Contact this candidate