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Customer Service Human Resources

Location:
Miami Beach, FL
Posted:
May 27, 2017

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Resume:

Patricia A. Bunster

**** ******* ******, ***. *

Surfside, Florida 33154

ac0isd@r.postjobfree.com

I am seeking a position where I can apply my knowledge, management, negotiation and excellent customer services skills, to actively contribute to the growth and success of the company.

SUMMARY OF QUALIFICATIONS

Excellent business and technical skills

Outstanding customer service skills

Ability to communicate with different reporting levels in multi-national and/or multi-cultural organizations

Outstanding analytical and problem solving skills

EXPERIENCE:

ECOTECH ENGINEERING 01/06 – Present

Co-owner

Created exporting business shipping goods

Manage daily office operations

Recruited, trained and supervise three employees

Prepare business reports, invoices, quotes, letters, memos

Accounting responsibilities include receivables and payables, using QuickBooks Pro 2010

PARADISE PAINTING & WATERPROOFING 06/04 – 10/05

Assistant Manager

Helped responding to project bids for new buildings and other large projects

Prepared and adjusted technical document and cost in response to request for changes

Prepared and answered all legal and technical documents

Managed daily operations and supervised four employees

Organized and scheduled work for crews

Accounting responsibilities included receivables and payables, using QuickBooks Pro 2004

Performed clerical work including filing, updating records, computer data entry

Prepared proposal to respond to RFP

Prepared business correspondence including letters, memos, estimates and reports

Organized, scheduled meetings and prepared minutes

Processed incoming and outgoing correspondence

Responded and classified phone calls

Helped build new and better customer service relationships

Attracted new clients thru cold calling

TRANSCABUR CORPORATION 10/96 – 12/03

Export Manager/Co-owner

Created exporting business and shipped vehicles and machinery in excess of $2.5 million per year

Negotiated contracts and maintained accounts with major shipping companies

Recruited, trained and supervised three employees

Build new and better customer service relationships

LANGUAGES:

Oral and written in Spanish

Oral and written in Spanish

EDUCATION:

Nova University

MBA in Human Resources Management Expected June 2018

Miami Dade College

Bachelor of Applied Science in Supervision and Management May 2014 Associate in Sciences in Accounting Technology July 2012

PERSONAL SKILL

Leadership, active listening, communication skills (written, verbal), management, planning, negotiation, problem solving, time management, adaptability, delegation, team building skills.

Creative thinking, decision making, collaboration, ability to work in a team, customer service, multitasking skills.

COMPUTER SKILLS

MS Office 2016, 2013, 2010, 2007

Quick Books PRO 2010, 2009, 2004

Frontline Simulation Analytic Solver Platform

MEMBERSHIPS

Society for Human Resource Management (2015 to present)



Contact this candidate