TERESA HWANG

*** ********** **

Shelbyville, KY *0065

502-***-****

ac0ipk@r.postjobfree.com

SKILLS

● Successful leader, equally effective as member of a team, professional demeanor, and attentive to detail.

● Highly organized, able to multi-task and accomplish multiple objectives.

● Proficient in general office duties, including Microsoft Office and knowledge of basic business techniques and methods of using standard word processing, database and other office software

● Knowledge of patient registration, charting, filing, insurance billing, and medical terminology

● Experienced in the principles and methods involved in Coding techniques (ICD-9, CPT-4, and HCPCS) and Medical Manager

● Able to type 40 WPM and over 3500 KSPM

EDUCATION

Brown Mackie College, Louisville, KY

Associate of Applied Science - Health Care Administration

Graduated October 2014

● GPA 3.0

● Honor's List: October – December 2012

● Perfect Attendance

Healthcare Administration Association of Brown Mackie College-Louisville Oct. 2012 – Nov. 2013

● Co-founder and President

Student Mentor May 2013 – Oct. 2014

● Motivate newly enrolled students by encouraging and counseling

EMPLOYMENT HISTORY

Family Health Center Louisville, KY April 2016 – May 2016

Medical Front Office Specialist

Perform day-to-day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones and data entry

Provide information to office callers according to the offices Policies and Procedures; transfer calls as needed; work with central reception to ensure adequate phone coverage at all times

Welcome and greet patients/clients/visitors to the department in a manner that is helpful and friendly; determines purpose of visit and direct patients/clients/visitors to appropriate person or department(s)

Schedule patient flow to clinic based on predetermined appointment arrangements to allow the clinic to serve an adequate number of patients as established by grant requirements

Verify method of payment for service (Medicaid, Medicare, private insurance, private payee, Healthy Families, etc.) and collect data and/or payment as appropriate

Specialty Orthopedics Louisville, KY Aug. 2015 – Feb. 2016

Insurance/Financial Coordinator

Maintained and updated insurance information for all patient files

Verify patient insurance information

Formulated insurance plans to help meet clients’ coverage needs

Verifies eligibility of members and participating status of providers

Determines member benefit coverage

Performs telephonic support for online authorization of routine services

Responsible for assisting insurance providers for the purpose of verifying eligibility of insurance claims and processing claims

Work with doctors for determining the insurance coverage and payable claim amount

Shea Orthopedics Group Louisville, KY Feb. 2015 – Aug. 2015

Medical Receptionist Specialist

Greeted patients and visitors

Obtained patient information for registration and insurance filing

Determined patient’s needs and processed according to type of case

Assisted with check in and out of patients

Answered phone and directed calls

Answered basic question of patients and families

Performed routine clerical, data entry and data retrieval tasks

Entered patients’ data using 10-key

Posted payments into system

Balanced batch and reconciled cash

Scheduled appointments

University of Louisville Physicians Louisville, KY Aug. 2014 – Oct. 2014

Pre-certification Specialist

Call various insurance companies to get pre-authorizations and check benefits for upcoming surgical and diagnostic procedures

Enter information into system regarding procedures and medical tests

Fax over authorizations to the hospital

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