Sales Customer Service
Resume:
Nicole Berry
Cell: 201-***-**** E-mail: ac0imf@r.postjobfree.com
OBJECTIVE Managerial, administrative, and sales professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Diligent, ethical, and dedicated; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented, resourceful in completing projects, and able to multi-task efficiently and effectively.
EDUCATION Bachelors of Applied Science, September 2013 Berkeley College – Paramus, NJ
● Larry L. Luing School of Business Award, 2009-2011
● Larry L. Luing School of Business Award, 2011-2013 EXPERIENCE McGuire Buick GMC, Little Falls, NJ 2013 – 2014 / 2015 – 2016 BDC/Internet Sales Manager
● Executed automotive sales leads generated by CRM online, over the phone, and face to face with online/showroom customers
● Assigned appropriate sales team members to incoming online customers scheduled by appointments
● Negotiated price listings, completed sale, and conducted follow-ups with clients
● Developed templates and advertisements for monthly/holiday specials to improve sales and profitability
● Marketed new and upcoming inventory via concierge board, postal mail and e-mails Dow Jones & Company, Princeton, NJ 2014 – 2015
Business-to-Business Regional Sales Coordinator/Sales Forecaster
● Responsible for assessing data reports of all Corporate Account Executives and clients
● Collaborated with Regional Sales Coordinator in determining appropriate usage reports, user list reports, focus reports, and domain reports for multiple corporate accounts within a timely manner
● Researched companies and identified new prospects
● Arranged meetings with Senior Executives, Corporate Account Executives, and Corporate team
● Sales forecasting for New York Post and NewsCorp in New York City office Berkeley College, Paramus, NJ 2012 – 2013
Executive Assistant for Senior Vice President of Government Affairs
● Assisted Senior Vice President in coordinating events with surrounding New Jersey Chambers of Commerce
● Tracked event planning procedures in relationship to legislators, public officials, and students
● Coordinated events and town hall activities within counties in relation to campus locations
● Processed invoices with accounting department for event and travel costs, memberships, and professional services both internally and externally
● Cross-trained new hires while providing support with software applications such as Microsoft Office 2010, IBM Lotus Notes, and UltiPro
SKILLS T echnologically s avvy with programs such as Outlook, Word, Excel, PowerPoint, Access, Google Docs/Drive, Factiva, LexisNexis, Ciboodle, IBM Rumba (OLF), Salesforce CRM (SFDC), Avendas CRM, IBM Lotus Notes, UltiPro Software, Macintosh System, Reynolds and Reynolds, General Motors Global Connect, RouteOne, and DealerTrack, EHI Connect, Navinet, PayDC
● Great leadership skills
● Strong problem solving/critical
thinking skills
● Personable and good at
communicating with the public
● Detail-oriented
● Resourceful in completing projects
● Ability to multi-task efficiently and
effectively
References Available Upon Request
Nicole Berry
Cell: 201-***-**** E-mail: ac0imf@r.postjobfree.com References
Janet Saravia, BDC/Internet Sales Mgr.
McGuire Buick GMC
ac0imf@r.postjobfree.com
Claudia McKithen, Regional Sales Coordinator
Dow Jones & Co.
ac0imf@r.postjobfree.com/ac0imf@r.postjobfree.com Teri Duda, Senior VP of Government Affairs
Berkeley College
ac0imf@r.postjobfree.com
Christina Komporlis, Head of Print Circulation
Dow Jones & Co.
ac0imf@r.postjobfree.com
James Cipolla, Top Sales Professional
McGuire Buick GMC
ac0imf@r.postjobfree.com
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