Angela Yuhas
Ringwood, NJ *****
ac0igt@r.postjobfree.com
www.linkedin.com/in/angela-yuhas
Summary
IT Project Manager/Sr. Business Analyst with extensive experience in the retail, clinical laboratory, insurance and software industries. Designed and implemented many new and innovative solutions that met or exceeded business requirements. Managed systems from conception to production and owned the ongoing maintenance and support.
Point of contact for the ongoing management of multiple system implementations
Provided overall leadership to onshore/offshore teams
Involved in the entire system development life cycle (SDLC)
Strong interpersonal, communication, project management and analytical skills
Self-motivated, detail oriented, proactive, and highly effective problem solving abilities
Performs well under pressure and interacts with all levels of management.
Passion for excellence through process improvements
Project Management Professional (PMP) certification
Technical Skills
SQL, Jboss, Java, HTML, Websphere, Waveworks, NetDynamics, C++, C, shell scripting, Visual Basic
Databases: Oracle, DB2, Terradata
Systems: Microsoft Windows, IBM390, Linux, Unix, VAX
Software: MSOffice, MSProject, Visio, SharePoint, Subversion, Remedy, JIRA, PS7
Professional Experience
Toys R Us, Wayne, NJ 1997 – 2017
SR. BUSINESS ANALYST (2005-2017)
Led teams onshore and offshore to design, build, implement, and support multiple store applications for all domestic Babies R US and Toys R US stores. Systems included: eReceipts, Promotional/Non-Promotional Signage and Reporting, Real Time Sales Reporting, Loyalty Program, Corporate to Store Communications, Direct to Store Receiving, Video Game Registration, Store Profitability and Scheduling, and Price Change Tracking and Reporting.
Ensured quality by collaborating as a cross functional team with all stakeholders to elicit and communicate business requirements and project status and obtain sign offs.
Assured on time delivery by producing and tracking project plans, adjusting as required.
Controlled costs through budget management and developed status reports that provided accurate performance for analysis and review.
Provided quality control by reviewing test plans and results, coordinating testing, troubleshooting, prioritizing, tracking and resolving all issues for multiple IT systems.
Prepared project presentations for upper management and non-technical people.
Angela Yuhas Page 2
Coordinated knowledge transfer to support and mentored junior analysts and developers.
Created a repository of documentation which included technical specs, designs and flows.
Guided Store Operations with the creation of field training documents and user guides.
Oversaw projects from start to finish and provided ongoing maintenance and support.
Led the development of the Store Dashboard project which transformed how marketplace leaders drove their business, by providing data for analytics and decision making.
oProvided real time sales and key indicators within 15 minutes of each transaction.
oIncreased incremental sales by $1M and decreased operating costs by 90K.
Influenced the selection of an AccessVia/Lexmark SaaS and led the development of the solution for a new sign printing system which increased the efficiency of sign maintenance in all Toys and Babies stores.
oMaintained vendor relationship and product enhancement requests
oZero major issues during the first season’s use.
oReduced support tickets by 25% in the second season.
Led the creation of the e-receipt solution which interfaces with the Point of Sale system and integrates with the loyalty and email vendors to send receipts to customers.
oSystem delivered on time and within budget under a very tight timeline
oReceipts delivered to customers within 60 seconds of transaction and drove $.5M in paper savings
SR. SYSTEMS ANALYST (2001-2005)
Managed team of developers to build and support multiple store applications.
SYSTEMS ANALYST (1997-2001)
Lead analyst for one of the first Toys/Babies web applications which automated the communication between the corporate office and the stores.
Quest Diagnostics, Teterboro, NJ 1991 – 1997
PROGRAMMER ANALYST/SR. PROGRAMMER ANALYST/SYSTEMS ANALYST
Lead analyst/developer for software that collected and reported on clinical test results.
Wrote the first portable code between the VAX and PC.
Mutual Benefit Life, Newark, NJ 1988 – 1991
PROGRAMMER/PROGRAMMER ANALYST
Suzy Systems, Hackensack, NJ 1986 – 1988
CUSTOMER SUPPORT/PROGRAMMER
Education/Training
BA Computer Science, Douglass College, Rutgers University, New Brunswick, NJ
Certified Project Management Professional (PMP), Project Management Institute
Agile Project Management Certificate