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Accounts Receivable Customer Service

Location:
Lexington, KY
Posted:
May 28, 2017

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Resume:

Margaret P. McClanahan

*** *********** ****

Lexington, Kentucky 40504

Cell: 859-***-**** Home:

Email: ac0i4a@r.postjobfree.com

PROFESSIONAL GOAL:

To obtain a position that would allow me to utilize my many years of medical billing, collection, accounts payable, along with customer service.

EMPLOYMENT EXPERIENCE:

Bluegrass Care & Rehabilitation

Lexington, KY 40517

Receptionist, Accounts Payable

Business Office Manager

2/2014 to present

Responsibilities include Prepping referrals for possible admissions for Management to review in Morning Meeting. Reconcile company purchase card; submit expense accounts for all facility employees for reimbursement. Responsible for ordering facility supplies and submitting invoices to corporate office for payment. Answer phone calls answering questions, routing calls, and greeting all entering building and making sure they find the area they need. Daily census reporting. Billing & collecting Medicare Medicaid, Private Insurance and Self Pay accounts. Posting daily charges and payments, and contractual adjustments. Month end reporting for corporate in a timely manner.

Receptionist, Accounts Payable, Admissions Back Up

Business Office Manager

Louden & Company, Lexington, KY

Accounts Receivable

2/2012 to 2/2014

Responsibilities include Daily census reporting. Billing & collecting Medicare Medicaid, Private Insurance and Self Pay accounts. Posting daily charges and payments, and contractual adjustments. Month end reporting for corporate in a timely manner. Assisting patients and family members with billing and insurance issues.

Lexington Country Place, Lexington, KY

Accounts Receivable

8/10 to 1/2012

Responsibilities include Daily census reporting. Verification of primary and secondary insurance. Posting daily charges and payments. Billing and collections of accounts. Assisting patients and family members with billing and insurance issues. Audit problem accounts. Monthly reporting to Corporate for the facility.

Diagnostic Health, Lexington, KY 6/05 to 10/09

Front Office /Insurance Clerk

Responsibilities included verification of insurance eligibility and benefits including Medicare, Medicaid, third-party, workers' compensation, obtaining prior authorizations, entering patient intake information, billing, collections, scheduling, and answering phones. Also, participated in marketing for the facility and developed relationships with referral sources included private physicians, attorneys, hospitals, and workers' compensation insurance carriers.

Practice Management Capital, Lexington,KY

1/04 to 4/05

Accounts Receivable

Responsibilities included billing third party payers, government and private payers. Answering patient and insurance inquiries, follow-up on outstanding claims, contacting both payers and patients, posting payments and charges, prepare daily spread sheets.

Cardiovascular and Thoracic Associations, Lexington, KY

9/02 to 10/03

Accounts Receivable

Responsible for billing third party and government payers, both electronically and manually, follow-up on outstanding claims, contacting payers and patients, posting payments, making adjustments and charges, prepare daily deposits, daily and monthly account receivable reports. Also, acted as resource personnel for patient information concerning insurance questions.

Ridge Behavioral Health, Lexington, KY

4/02 to 9/02

Business Office Manager

Exceeded all goals set by corporate for department during tenure. Supervised daily billing, collections, posting of charges and payments for the hospital, met with administrative staff on daily basis for reporting of A/R, prepared daily and monthly reports for corporate.

Eastern State Hospital, Lexington, KY 10/00 to 3/02

Patient Billing Supervisor

Supervised daily CPT, ICD9 coding, billing, collections, accounts receivable and payable, interviewed patients, assessed financial payment abilities, responsible for formulation and preparation of accounts receivable reports, assisted in developing standardized fees for service program and implementation of Policy and Procedure Manual.

Marriott Griffin Gate, Lexington, KY

8/99 to 10/00

Accounts Receivable Representative

Responsible for accounts payable and receivable for National and International accounts, met on regular basis with clients and staff for pre-conference arrangements, prepared daily deposits, posted daily receipts, balanced out monthly reports and prepared month end reports for corporate office.

Sunrise Nursing Home of Pimlico Parkway, Lexington, KY 8/99 to 11/99

Business Office Manager

Responsible for the daily operations of accounts payable, receivable, payroll, and monthly reporting of accounts to corporate. Maintained patient trust accounts in accordance with state law, provided financial counseling for patients, including locating available financial assistance for patients.

Lexington Clinic, Lexington, KY 7/98 to 2/99

Accounts Receivable Clerk

Director for accounts receivable for main clinic and branch offices, updated branch managers with regulatory updates in procedures. Developed annual goals for operations and maintenance. Supervised all billing, collections, payment posting and customer service.

Nascott Rebah Services, Silver Springs, MD

11/91 to 3/98

Director of Reimbursement

Responsible for identifying and maximizing resource requirements needed to increase reimbursement and reduce write-offs, supervised branches and managed personnel to obtain expected goals, provided contract support for managed care companies, liaison between company and managed care companies. Researched regulatory changes affecting reimbursements to insure compliance with state and federal regulations to maximize reimbursements.

References available upon request



Contact this candidate